On Blogger since June 2009
Profile views - 759
|Introduction||I'm "Indy's Trusted Servant." I learned Customer Service from the age of 8 from the master, my late father, Joe O'Malia. I was CEO of O'Malia Food Markets from 1986 to 2006 and have been delivering Customer Service Trianing and Keynote Speaking since 2007.|
|Interests||Customer Service, Corporate Culture, Team Building, Communications, Human Resources, Public Relations, Management|
|Favorite Movies||Animal House, Caddyshack, Fargo, Absence of Malice, Godfather I & II only|
|Favorite Music||60's, especially The Beatles (all the British groups), The Beach Boys, Jimmy Buffett, Harry Connick Jr.|
|Favorite Books||Wooden on Leadership, The Trusteed Advisor, Do the Right Thing|
Are you concerned with your company's level of customer Service?