Dr. Bill Bleuel

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About me

Gender MALE
Industry Education
Occupation Professor
Location Westlake Village, California, United States
Introduction William H. Bleuel Pepperdine University 2829 Townsgate Road, Suite 180 Westlake Village, Ca. 91362 805-496-8762 Professor of Decision Sciences Graziadio School of Business and Management Pepperdine University BSEE, Carnegie Mellon University; MS, Statistics, University of Rochester; PhD, Industrial Engineering, Texas A&M University. Business/Academic Experience Dr. Bleuel’s expertise lies in the quantitative aspects of business. He specializes in the measurement and analysis of operations, customer satisfaction, customer loyalty and customer retention. He has held senior positions in engineering, marketing and service management at Xerox, Taylor Instrument Company and Barber Colman Company. Dr. Bleuel has also had experience as general manager in two start-up companies that he co-founded. His most recent textbook, After the Sale was published in 2000. He has been the Franz Edelman Award winner for The Institute of Management Sciences, he received the Armitage Medal from the Society of Logistics Engineers, and the Patton Publication Award. He became a Luckman Distinguished Teaching Fellow at Pepperdine in 1996.