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Anonymous said...

Soon as I heard about this, I decided to begin taking full advantage of "COSTCO'S RISK FREE 100% SATISFACTION GUARANTEE":

"We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days...: televisions, projectors, computers, cameras, camcorders, touchscreen tablets, MP3 players and cellular phones."

I was already dissatisfied with various items, such as boxer shorts, socks, tee shirts, dress shirts, and pants, but I was willing to live with my dissatisfaction and keep washing and wearing them for many years, until I learned of Costco's donations to anti-American candidates and suppression of pro-American writers.

So I rounded up $250 worth of boxers, socks and dress shirts I had used for many years, a couple pairs of pants that must have shrunk (i.e., no longer fit), a watch with a broken watch band loop, and the remainder of my spring salad mix that had started to go off faster than what I deem satisfactory, and returned them. I used the money to buy new boxers, socks and watch, food, etc. So far, I'm satisfied with these items. I was going to buy D'Souza's book, but surprise, surprise, it was still not back on the shelves, contrary to what slippery Costco management had mislead some folks to believe it would be.

Yesterday I needed some more salad mix and so forth, so as long as I was going anyway, I found another $70 worth of unsatisfactory items, including some 5-year old t-shirts that appear to be wearing out faster than I think they should. This time, they gave me a bit of static, asking me several times "so we don't really understand, what's wrong with these items?", to which I replied, "various defects", or "I'm not satisfied with them". They kept reassuring me "we're going to take care of you", but at the same time complaining that the items had "clearly been worn". To which I replied that I already said why, and I didn't have time to discuss it further if I was going to go shopping with the money from the return.

One of the managers told me she was going to have to make a note in my file that the items had been worn. (OOOOOHHHH! A note in my file!) My blood ran icy cold and the hairs stood up on the back of my neck, but I managed to shrug my shoulders, took the refund, and bought some fresh Ts, etc. -- with which I'm still satisfied.

Chances are, I will keep returning many other items with which I've become dissatisfied over the last 20 years, until Jim Senegal is fired or Costco issues a public apology, and until I'm satisfied that Costco has stopped working to wreck my country.

R

Jul 20, 2014, 8:20:15 PM


Posted to COSTCO Members Only

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