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"TIME FOR MORE TRAINING SUSAN"

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Anonymous Anonymous said...

Mr. Jackson's spin on the latest MHIS mishap may have sounded convincing except that it overlooks most technical facts regarding the outbreak. The Conflictor worm has been out for years and the most virulent strain was set to infect machines on April fools day. Microsoft released a security patch in October 2008, yes-2008 to patch machines.

Although city computers appear to be secure and might even have updated virus protection, the layoff of all the lead technicians in 2008 and more in 2009 has lead to the city not having the experienced desktop engineering knowledge to see this viral trainwreck coming.

Nice job Mr. Jackson! Isn't there some training you could attend seeing that you aren't doing much for the city.

For more info see: http://www.mcafee.com/us/threat_center/conficker.html

November 23, 2009 at 6:51 PM

Anonymous Anonymous said...

My friends in the city tell me the first they heard of the worm was on Friday when their computers dies a slow death. If the worm started on Wednesday why was their no communication with the city on the risk?

In 2005 the BOE (with 7000 computers) had a similar infection, had it contained same day and completely cleaned in two days. But that was different leadership.

I strongly disagree with the CIO's comments that there was no risk. How many emails were sent out with the worm as a payload? Someone at MHIS is asleep at the wheel.

November 23, 2009 at 8:16 PM

Anonymous Anonymous said...

This came out today:

I just want to thank everyone for their patience in dealing with the virus that infected our PC’s. It’s been a challenging couple of days and it certainly makes us realize how dependent we are on our computers. A lot of creativity was shown in figuring out how to continue to serve the public despite the situation.

I want to especially thank our valiant IT staff at MHIS – I think it’s pretty remarkable that they were able to get us all up and running again as quickly as they did – and it’s a tribute to their skill and expertise that our data was safe and secure throughout. I know they will continue to monitor the system and respond to any glitches that may still be out there.

Thank you everyone!!

Susan McMullen
Chief of Staff
City of Hartford
550 Main Street
Hartford, CT 06103


What's amazing is that administration still values the effort to fix a problem more than efforts to avoid one. It's like they haven't learned, maybe never will.

November 24, 2009 at 8:18 PM

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