She shows calculations about the "consumer surplus", the extra benefit to consumers when the precise item they want can be purchased for less money than they're willing to pay, is $1B at Amazon.com. In other words, there are obscure books for which I'd be willing to pay extra to buy, and I only found them because of the Internet, where I'm able to buy them at the normal price.
"Amazon adds $1B to the Variety Revolution"
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