Our internet service was out this morning. Since we have VOIP, that meant the phone was out, too. So I picked up my cell phone and called 1-800-COMCAST, hoping that if I reported the problem before I dropped the kids off at school, it'd be fixed by the time I came back home to work. The call went something like this:
Please enter the phone number where you have service, or wish to order service. > ##########
For English, press 1. Para espagnol, numero 2. > 1
To report a problem with your service, press 1... > 1
For cable TV, press 1. For internet, press 2. For home telephone, press 3. > 2
Did you know you can visit our website for service requests? Just go to www.comcast.com/service to chat with a live customer service operator!
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