How embarassing is it when you are at what is probably the worlds largest IT conference (The Gartner IT Symposium and Expo), and you cant get out to the internet on their wired or wireless network. You call the help desk at the hotel and they tell you they litereally added 2 T1's and it had no effect. So, you grab the phone cord and hook up via telephone... and the internet is snappy and responsive. Could things look any worse? I don't know. I'll let you know if things improve as the week goes on. The service has been equally bad in the hotel and in the conference sessions. I guess it's a sign of the times in the wired world that more people than ever are connected both wired and wireless. You would think they would have planned for this though... after all, that's what they do. Help IT organizations plan.
posted by John Yaglenski at 10:01 PM on Oct 18, 2004
"Gartner Snafoos"
No comments yet. -