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Anonymous Anonymous said...

WiFi has hard to set up? All I did was search for a WiFi signal, which it found my own, then entered the wireless router address I found from the router portal itself online. Not too shabby to me..,.

February 14, 2013 at 5:09 PM

Anonymous Anonymous said...

Just upgraded with refurb from tracfone for 19.99. Get free 60 minutes so basicaly it is free.

February 16, 2013 at 7:18 PM

Anonymous Anonymous said...

TracFone will not confirm this phone has a problem. Just Google S390G 911 problem. There are hundreds of people reporting 911 calls when the keyboard is locked and with no human intervention. FCC should step in and require a recall. Our sheriff called to find out who called and what was the problem. They have enough to do without this type of issue.

March 5, 2013 at 8:12 PM

Anonymous Anonymous said...

Agreed. And from what I've read, Samsung won't say anything about it either, and just refers people to TF. The LG candy bar style phone I had before didn't seem to have this issue, though. And my sister had a reconditioned Samsung that had problems with shutting itself off etc. I might be approaching future purchases with apprehension.

March 13, 2013 at 8:31 PM

Anonymous Anonymous said...

I guess that'd depend on your router setup. Some people run WPA security with longish pre-shared keys (so their connection is less likely to be hijacked), and other settings that might cause some trouble.

March 13, 2013 at 8:38 PM

Anonymous Anonymous said...

phone does not ring or vibrate when recieving a text message

March 31, 2013 at 3:51 PM

Anonymous Anonymous said...

phone doesen't ring or vibrate when receiving a text message

March 31, 2013 at 3:57 PM

Blogger TracfoneReviewer Team said...

that is a very good deal!

April 8, 2013 at 12:26 PM

Blogger TracfoneReviewer Team said...

very interesting, perhaps you can change that in the settings? Or there might be a silent key that you can activate/deactivate which may be causing this?

April 8, 2013 at 12:27 PM

Blogger TracfoneReviewer Team said...

Yes, that is a very odd problem with the phone. It does seem like a number of people have this issue. At the same time, a lot of people have not had this problem, so it seems to have only been a certain percentage of the phones?

April 8, 2013 at 12:29 PM

Blogger Dr Z (aka: Anthony L Peña) said...

It appears that a lot of folks are putting up with the pocket dialing 911 problem. No one is fixing it. One guy loves this phone so much that he has a fix that involves a case, cardboard, and a rubber band. I wanted to love this phone and bought it in spite of the 911 reviews. Bad, bad, bad phone. Money down the drawn....

April 20, 2013 at 8:50 AM

Anonymous Anonymous said...

If tracfone allowed its phone to update to latest firmware revision this problem would have been solved. tracfone needs to get with the times.

May 9, 2013 at 8:13 PM

Anonymous Anonymous said...

double check and makes sure its the model right before the 380 g.... it had a serious problem with no text message notification and was never fixed even by Samsung...

May 13, 2013 at 5:37 PM

Anonymous Anonymous said...

I like my S390G and have had few problems (911 once or twice) but I have a BIG problem now.
After saving some contacts without problems, I am now finding that contacts I have saved will not come up when I search for them under contacts. When I try to save them again, I get a message saying the contact already exists! If I have a recent outgoing or incoming call with them, I can find their name on the call, but I don't save call records. I cannot figure out where these contacts are on my phone and so can't look them up. Help anyone?

June 3, 2013 at 8:25 PM

Anonymous Anonymous said...

Got this phone out of necessity because the battery went out on the razor phone. So far, I'm very happy with it. Was considering smart phone, but this phone meets my needs.

June 5, 2013 at 2:49 PM

Anonymous Anonymous said...

Using "mobile web" for 2 minutes causes a 40 minute deduction from the tracfone balance. TF wasted a lot of time trying to fix the problem and finally told me there was no way to know how many minutes would be deducted while using the browser. TF takes no responsibility for the issue. Despite the info on their website that says 0.5 minutes deducted for each minute of web browsing they hung up on me rather than discuss or resolve the issue. Not happy.

June 25, 2013 at 9:10 PM

Anonymous Anonymous said...

Does this phone transfer cell phone book to on-star phone book?

June 26, 2013 at 11:45 AM

Anonymous Anonymous said...

19.99 plus 60 min card.

August 3, 2013 at 7:38 AM

Anonymous Anonymous said...

Curious

We had a family plan, but I went on a contract with my son, so I asked if I could transfer my minutes to his phone & they said It was fine to do. He now has over 2000 minutes. We are adding our granddaughter to the account. Will I be able to transfer his minutes to her phone as he never uses more than 8 to 10 minutes a month.

August 27, 2013 at 6:25 PM

Anonymous Anonymous said...

I LOVE this phone. The ONLY feature that it doesn't have is the ability to create and/or modify documents. That is the only other feature I want. Is this a smartphone OR just a cell phone? I owned Treos and a Samsung T919. All the Treos were excellent but suffered from poor battery life. The best one seemed to have 1 hour standby time and 5 minutes of talk time.

August 28, 2013 at 1:47 PM

Anonymous Anonymous said...

I have constant 911 calls dialed with keyboard locked and in my purse! So many times I've picked up my phone with 911 on the other end asking what is my emergency. Also, it constantly activates the browser which eats away my minutes just as the 911 calls do. HATE this phone!

September 9, 2013 at 10:22 AM

Blogger TracfoneReviewer Team said...

Anonymous - It sounds like you have a defective phone! You should get Tracfone to replace it immediately!

September 9, 2013 at 11:20 AM

Anonymous Anonymous said...

Is there any way to shut off or disable the browser It is eating my minutes by itself!!

October 14, 2013 at 11:56 AM

Anonymous Anonymous said...

No you cannot move minutes from one phone number to another phone number, despite them being on one account.

January 11, 2014 at 11:02 AM

Blogger sanchken said...

I picked up this phone in Southern Indiana. The Store's name was ___General. It was on sale for $9.99 and i bought a $25.00 card and it all came out to $37. and some change. When i got home and loaded my card on their website. I noticed I got 1000 minutes, instead of the 750 minutes that it stated on the card. Thank you Net10/TracFone!

February 8, 2014 at 11:17 PM

Anonymous Anonymous said...

If you get a defective phone with LG you're in TROUBLE!...their one year warranty is nearly useless. Can you just ship your defective phone off to LG so they can play with it, fix it or replace it? How many weeks can you be without your phone? I can't be a DAY without my phone, it is my ONLY phone and I work with it. LG says they're in the phone business but demand you hand over your phone with NO provision for replacement, temporary or otherwise...NOTHING in this world is unbelievable any more but...some warranty service you got LG! USEless.

February 16, 2014 at 10:01 AM

Anonymous Anonymous said...

My Daughter and I both had the same problem with this phone. I finally got fed up w/the local Sheriff's office having to call me constantly when this happened. Bought a different brand of phone. Mine actually would dial "112", which is a national emergency number. Very annoying.

May 17, 2014 at 10:59 AM

Blogger Unknown said...

I've owned my 390G for a year and a half the only problem is you can't pocket carry it, it will turn on with contact and then the browser button will activate with contact. I bought a case on Amazon and removed the pocket clip, there is 1/32th of a inch clearance when the front part of the case is installed and it keeps the phone from turning on itself on from contact, solved my problem

May 29, 2014 at 10:05 AM

Anonymous Anonymous said...

I have this phone and no joke, it's happened probably a dozen times to me. What a waste of emergency resources and time! It's not a one off defective problem if most of us have it. It's a product design flaw....and a huge one at that.

June 29, 2014 at 7:01 PM

Anonymous Anonymous said...

I've used this phone for two years and it is a great alternative to an iphone contract. The 3G and Wifi works great once you install the free Opera browser. Opera uses less than a tenth of the minutes that the Tracfone browser does, A little sponge rubber pad glued above the send key ended my pocket dialing issues ( which I get with my iPhone too!) Voice command works great with the Bluetooth connection in my Nissan!

THe only real complaint I have is that I have not been able to connect it to the Cable WiFi that Optimum and TWC cable provide to me on my Apple devices. There might be a solution, but it is NOT recognized as a Samsung Smarthone when I attempt to connect.

Still - a great low cost phone.

July 20, 2014 at 2:46 PM

Anonymous Anonymous said...

I can't receive texts, I can text but not receive texts, do any any one have advice on how to receive a text just bought this S390G last week, thanks.

July 21, 2014 at 10:10 PM

Anonymous Anonymous said...

It is not a defect, it is a poorly set up safety feature. When the phone is locked, if a lot of keys are pressed at once it will ask you if you want to make an emergency call. If the key to reply yes if pressed, it will dial 911 for you.

August 2, 2014 at 11:30 PM

Anonymous Anonymous said...

Happened to me also. It also called other people, mutes, goes on line and uses minutes. When I backspace on a text and hold backspace too long the whole message disappears, poof---GONE. I could go on and on. Worst phone I ever had! I lost it. Thank God.

August 22, 2014 at 10:02 PM

Blogger Joyce A. Scott said...

Bought a new Samsung S390G because my other S390G phone's screen cracked. Am wondering how to transfer my contacts from the old phone to the new. I enabled Blue Tooth and can make the phone "discoverable." But can't find this specific information anywhere. Ideas? Thanks!

September 16, 2014 at 2:21 PM

Anonymous Anonymous said...

I've never continued using the 'mobile web' for longer than it took to realize it was charging me minutes. In spite what it says in the article, and what I was told by a TracFone sales rep, the phone charges for EVERYTHING (including 'mobile web') even when it's connected to my Wi-Fi. I was actually told that Wi-Fi calling was free (which was obviously a lie). I only tried putting one email address into it because it kept sucking old messages off the server (rather than just getting a 'push' of the new emails). Every single one of them costs a fraction of a minute.

The firmware is absolutely horrible. Even the smallest print is too large to have more than a sentence onscreen. In short, this is the most pathetic excuse for a 'smart' phone I've ever owned (and is among the worst I've ever seen). It wants to be a Blackberry so badly...but it's not even as good as their most basic model from five years ago. HORRIBLE PHONE.

February 20, 2015 at 3:58 AM

Anonymous Anonymous said...

I had the phone and i loved it.

I love how the Mp3 player and Bluetooth are enabled on this phone
and that Tracfone didn't lock it down and that i can actually browse
the net using the browser.

The phone is durable and doe's have a memory card slot
so its great for a teenager or preteen if you dont
want to get them a full blown smartphone.

And yes... You can top-up from the phone...

VERY NICE.

August 24, 2015 at 4:46 PM

Anonymous Anonymous said...

The phone only supports Open and WEP networks
because i believe it only has 802.11b , So no 5GHZ WIFI or WPA support :(

August 24, 2015 at 4:47 PM

Anonymous Anonymous said...

I bought this phone for $39 in October of 2012 and am still using it 3 years later. I bought a second battery for it that I keep charged and ready if I should ever need it, but the first one still holds a charge.

I always buy 450 minute cards (that triple) and grab a promo code off the website for a few extra minutes. I have over 900 available service days accrued in the bank. So if I turn this off now, I can turn it back on in May 2018 and use the 600 left minutes on it.

I never installed any apps. The mobile web was not very good -- too slow to be of any use. The wifi does work but I never need it. I use it as a phone and an alarm clock. The sd card worked but not 100% great. I found that if I didn't delete text messages they would overflow to the card, but I couldn't figure out how to make them go there in the first place.

The phone holds a charge for a very long time. Yes it did call 911 a few too many times. But that is preventable.

The pluses of this phone are that it still works after 3 years. Very reliable. Still have years of service days left. I was able to get through some months for $30, but with heavy call usage it would cost up to $80. Still a good value to pay for what you use and keep what's left over at the end of the month.

The negatives are that it's not very smart or swift. The mobile web might work in an emergency if you have time to wait for it. Navigating websites was nearly impossible (for me.) Screen too small to see anything. And mobile websites are designed for touch screen, not he nav button on this phone.

All in all it was a good purchase, and I will continue to use it until I succumb to increasing phone envy; for those fast and fancy (AND EXPENSIVE!) phones everyone seems to have now.

In conclusion, compared to those super deluxe phones, I have saved an awful lot of money, while still having a good reliable phone, that still has lots of life left in it.

November 13, 2015 at 2:09 PM

Anonymous Anonymous said...

I don't know who you been dealing with but I have transferred everything from one Tracfone to another and they were 2 different numbers. Just did it two days ago. Days, minutes, text and data all from an LG 800 to a LG Sunset and they were different numbers.

March 12, 2016 at 9:56 PM

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