Post a Comment On: Jacqueline A. Morris

As we get competition in cable, the one monopoly cable company gets taken over by the competition. So - not much competition there, eh? And then IMMEDIATELY my cable goes down. I get home from work at 9pm, and call. Customer service used to work until 10pm. And when they weren't there, the system took a message and they called me back.
Oh no! Not now - "The mailbox is full" GOODBYE! and the system hangs up! A full HOUR before customer service was supposed to close. WTH?
I now have to call from work, and then trustr they fixed it or run home in the middle of the day to ensure that my cable is working - and I came home early today to see Law and Order.
This is CRAP!