Kevin Schwarm

About me

Gender Male
Industry Consulting
Occupation In Transition
Location Libertyville, IL, United States
Introduction Ever since I was young, I was naturally drawn to evaluate and analyze services, information and products. Regardless of a product or service, I naturally provide input and insight. It is all about making it better and adding value. It is also about Kaizen -- continually making small improvements. To do better. CUSTOMER SERVICE CONSULTANT AND CONSUMER ADVOCATE. Much of my insight and material comes from travel, experiencing & using the product or service, asking “what if?”, learning from others, reading, writing, and plenty of informal/formal education.
Interests Writing, travel, reading, walking, consumer advocacy, landscaping, and natural foods.
Favorite Books Why She Buys The New Strategy for Reaching the World's Most Powerful Consumers (Bridget Brennan), Where's My Fifteen Minutes? (Howard Bragman), Trade-Off Why Some Things Catch On and Others Don't (Kevin Maney), First Break All the Rules What the World's Greatest Managers Do Differently (Marcus Buckingham and Curt Coffman), Blink The Power of Thinking Without Thinking (Malcolm Gladwell), Winning, Talent Is Overrated What Really Separates World-Class Performers from Everybody Else (Geoff Colvin), Employee Handbook of New Work Habits for a Radically Changing World 13 Ground Rules for Job Success in the Information Age (Price Pritchett), Reengineering the Corporation A Manifesto for Business Revolution (Michael Hammer and James Champy), How to Talk with Practically Anybody about Practically Anything (Barbara Walters), Drive: The Surprising Truth About What Motivates Us (Daniel Pink), A Whole New Mind: Why Right Brainers Will Rule the Future (Daniel Pink), Purple Cow (Seth Godin), The Tipping Point: How Little Things Can Make a Big Difference (Malcolm Gladwell), Freakonomics: A Rogue Economist Explores the Hidden Side of Everything (Steven Levitt and Stephen Dubner), Free: The Future of a Radical Price (Chris Anderson).