Comments on Families and Technology: Walgreens Contributes to Lower SAT Scores?

Managers are the worst at this I saw one use pen a...

2008-10-07T14:48:00.000-04:00

Managers are the worst at this I saw one use pen and paper for a transaction that ended in .29 and had to deduct .30.I even saw a future manager use her cell phone to do the math for the pre-hiring test.

There is no Walgreens policy pertaining to not bei...

2008-08-02T17:36:00.000-04:00

There is no Walgreens policy pertaining to not being able to accept change after entering the amount. Clearly you should have been able to get your $10 bill in most situations. Maybe your 'critical reading' abilities should have allowed you to read that he was evidently confused doing the math. Please explain again how this is Walgreen's fault and not the school, or how Walgreens is lowering SAT scores? Incorporating a user-friendly system that helps eliminate error (including the cashier short-changing the customer because math wasn't done correctly) seems pretty reasonably to me. You act as if a multi-billion dollar company is supposed to be doing what a kid's parents and teacher's were supposed to be doing for the past sixteen years.

That kid is Tristan. he is a High School graduate....

2008-04-05T06:26:00.000-04:00

That kid is Tristan. he is a High School graduate.

they have a New Photo jerk .. errr Clerk ..... tha...

2008-04-03T16:26:00.000-04:00

they have a New Photo jerk .. errr Clerk ..... that is totally bipolar ! She is sweet as anything one minute then starts cursing you the next . if it weren't so sad it would be funny

Yes unfortunately it is a "walgreens" thing! we ca...

2008-03-27T18:49:00.000-04:00

Yes unfortunately it is a "walgreens" thing! we cant take loose change once the amount has been entered. Not just because of the possibility of a short-change artist, but because it is or so us" pee-on employees" have been told, corporate policy! If it was that difficult for the cashier to calculate the math he could reached under the register in the drawer below to whip out the calculator...lol.

Two of the employees at that Guilford store are te...

2008-02-18T17:30:00.000-05:00

Two of the employees at that Guilford store are teachers. One teaches High School and one college evening class in Hamden, the other is a kindergarten teacher. The rest of the staff are College or High School students.

Its not a Walgreens thing. People are often puzzle...

2008-02-18T17:23:00.000-05:00

Its not a Walgreens thing. People are often puzzled when I give change and don't look at the register for an answer. I will look at it before I give the change ,just as a QC. I am used to adding in my head though.

I do one transaction at a time, if someone needs change , its a separate transaction.

The teenager that could not add the extra change after ringing it up just looked at the register for the answer, the correct thing to do , but he could not add in his head so he declined the 30 cents, to avoid making an error.

that kid is just an idiot who doesn't know how to ...

2008-01-12T02:19:00.000-05:00

that kid is just an idiot who doesn't know how to give the correct change. I've worked for walgreens for 8 years and it never surprises me when a front cashier calls for help and says, " I put in $2.00 and she gave me a $20 bill, what do I do now?" I think you're putting way too much faith in a kids math abilities of whom you've never even met. The change after the drawer opens policy doesn't exist. By the way, a kid not knowing the change doesn't mean walgreens has ANYTHING to do with SAT scores? That's ignorant.

get a life...who cares...ya da ya da ya da...I am ...

2007-11-15T21:30:00.000-05:00

get a life...who cares...ya da ya da ya da...
I am glad you never had to work one of these types of jobs...you would last a day.

I wonder how your behavior would change if you wer...

2007-10-15T00:36:00.000-04:00

I wonder how your behavior would change if you were in Iraq where issues that you framed would never arise. The retail stores in Iraq are more concerned about car bombers, continuity of supply and breadth of offerings. What a pity it is to have a blog that complains about a silly issue. You really must have a lot of time on your hands to bash this young man and a company that is in business to improve your health.

I think the title of your blog should have read Wa...

2007-08-08T18:28:00.000-04:00

I think the title of your blog should have read Walgreens Computers need adjustment. You felt the young man was intellegent, polite, and wanted to help you, so why bash the young man. He is a hard working hard and becoming a good citizen. I do know that many scams have happened in the Guilford Walgreen's and a young employee's will be written up for them if they fall for one, I am sure he was following the rules, something our young people need to learn. Walgreens teaches their young workers to work well and follow the rules, dress properly, be on time, be polite to the customers all of which are lifetime skills. So lighten up and when you see someone who is productively working show them respect and not write about them on your blog because everyone at Walgreens know who the young man is and frankly it is very embrassing for him.
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I am a Walgreens employee and this so called "poli...

2007-06-07T00:40:00.000-04:00

I am a Walgreens employee and this so called "policy" you speak of is not in existance. There is no policy that states we are not allowed to accept change after the fact of punching in the bill. Whether or not they want to make the change is up to the employee not corporate, district or store management.

Walgreens now cracks down much hard here in colora...

2007-05-29T15:36:00.001-04:00

Walgreens now cracks down much hard here in colorado about hiring. You must now take a series of tests. Now you must sucessfully complete a math test.
For the now increase in machines that can do the work for us many have given up on math and label it as 'complex learning'. Education is growing to be less availible to those of us whom were unable to complete school or have learning disabilities.
We still all have rent, food, (gas), bills..we must all pay and are just lloking to find a job where we can just make it. It is very hard and horriblly emmbarrasing. Please take into mind that the person behind the cash stand could have or was you. Maybe you don't know...things these days are simple if you take sincere time to teach and have fun learning with your children while they are young!! Before it becomes too late!

Walgreens now cracks down much hard here in colora...

2007-05-29T15:36:00.000-04:00

MAYBE...if you would just pull out the correct amo...

2007-04-12T11:52:00.000-04:00

MAYBE...if you would just pull out the correct amount and hand it to the cashier at once, there would be no problem.It's idiots like you that give good companies (who are there for your healthcare) a bad name.

I have worked retail for almost 30 years. I have h...

2007-03-14T09:46:00.000-04:00

I have worked retail for almost 30 years. I have had to fire more than my share for coming up short on the register. Being over/under by more than $ 5.00 during a 12 month period meant automatic termination. Even the son of a city counselman. I don't agree with you at all.

If you are indeed so skilled at performing math in...

2007-02-26T15:50:00.000-05:00

If you are indeed so skilled at performing math in your head, you would have been able to calculate your total (including tax) even before approaching the counter, instead of having to wait for the cashier to announce it for you. You could have had your money ready, dazzling the cashier and customers with your mathematical prowess. Even so, it only takes a second to say, “Wait, I have the change” but instead you handed the cashier your $20, THEN started rummaging through your pockets for the all-important 30 cents. If your pockets are so disorganized, that is a matter you need to address on your own time, not while standing in line at Walgreens.

I honestly don’t mean to sound harsh. I know these types of interactions can sometimes be frustrating, and there are cashiers who seem to lack basic math skills. But retail stores have these types of policies in place to prevent the cashiers from being taken in by scammers AND to keep the line moving. Would you really prefer a world where you’d have to wait for every cashier to figure out your total and change “in their head” or on a scratch pad? My time is too valuable. IMO, it’s ridiculous for you to frame your unpreparedness as just giving a kid practice for his SATs. BTW, here’s a hint: most kids who are old enough to be employed are old enough to already have their SATs under their belt.

You mentioned that “Now I could have been a pain-in-the-ass and gathered up my $10 in loose bills and coins and said, "Hey, could you change this for a $10 bill?" but I didn't want to break the kid's stones.” Actually, there are policies in place to prevent this type of request also. Retail employees are informed to respond to the customer with a politer version of “We are not a bank, sir.”

Personally, places like Walgreens will have my undying loyalty for enacting policies that don’t make me wait in line while other customers dig through their pockets and purses for a few dimes.

I am mathmatically proficient. However quick I am ...

2007-02-26T12:29:00.000-05:00

I am mathmatically proficient. However quick I am to know that I have 30 cents in my pocket and how it's would be optimal to give that to the cashier, I'm still limited by the fact that I have two hands, and I can't simultaniously open my wallet, remove the bills, put the wallet back in my pocket and retrieve the proper amount of change from my pocket, which also contains my keys and perhaps other things... Things take time... In that time, the cashier managed to punch in 20.00 in the register and it the button.

I met the cashier that day. He didn't seem irritable about people fiddling for their money. He seemed genuinely frustrated with the policy as I recall, but he didn't want to break the rules.

LOL, if you are so mathematically proficient, why ...

2007-02-26T00:58:00.000-05:00

LOL, if you are so mathematically proficient, why didn't you just give the cashier the extra 30 cents right away? Guess it was really YOU who needed a few extra seconds to figure out what change you'd be getting!

Maybe the cashier was just tired of people who waste everyone's time fiddling with pennies and dimes.

I'm talking about an entirely different policy. In...

2007-02-24T14:47:00.000-05:00

I'm talking about an entirely different policy. In my case the drawer was only opened once.

I recognize that policies exist. My point is that policies like this aren't good for business, aren't helpful to the employees, and annoy customers.

The policy that I called into question requires that people not use their own math skills, in favor of just doing what the machine says.

speaking as a walgreens employee there is a policy...

2007-02-24T14:23:00.000-05:00

speaking as a walgreens employee there is a policy in place to where your not suposed to open the cash register more than once to the same customer. this is to protect from scam artists who try to confuse the cashier by making them change all kinds of money, and end up walking out of the store with an extra fifty bucks.

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2006-12-29T12:22:00.000-05:00

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This issue is very simple to explain. Once the ca...

2006-12-21T23:03:00.000-05:00

This issue is very simple to explain. Once the cash value is entered into the system, the transaction information is recorded in the computer. If the cashier was to accept the extra $0.30 at that point, the receipt would be incorrect as well as the transaction information in the computer. If you were to bring the item back for a refund you would therefore be shorted 30 cents which, you may be surprised to hear, is an amount of money that causes a great deal of worry for some, particularly older customers.

Hi, I'm a Walgreens employee in Wisconsin and woul...

2006-11-17T19:47:00.000-05:00

Hi,
I'm a Walgreens employee in Wisconsin and would just like to let you know that there is no "company policy" pertaining to accepting change after we punch in the original amount. The money in the drawer will be the same regardless. Sounds like you just had to deal with a stupid employee.

I have had a bad experience at a Walgreens in Musk...

2006-03-09T08:55:00.000-05:00

I have had a bad experience at a Walgreens in Muskogee OK. I purchased a "Trackphone" and with
the help of an employee who works in the photo dept. picked out two
phone cards. My mistake was to
pick up one card that would not
work on a Trackphone. The employee
who helped setup the phone did not
explain that this card was for land line phones. The store manager refused to refund my money.