KM Space

Redirected Feed

2009-03-05T15:28:00.002-05:00

Since I still have some posts on my new Compliance Building blog about social networking, enterprise 2.0, web 2.0 and knowledge management, I am going to try to push that information out in a separate RSS feed for those of you interested in those areas.

I switch the Feedburner feed from KM Space to a limited feed from Compliance Building. If you get this feed through feedburner, you should not have to do anything. Otherwise you can subscribe here: http://feeds2.feedburner.com/kmspace.

You should have received the post on the The Ben Bernanke Interchange. If not, click below one of the icons below.

Subscribe to KM Space (now from Compliance Building)

Lights Out

2009-02-23T09:00:00.011-05:00

Thanks for commenting, reading and stopping by.

With the launch of my new Compliance Building blog, I have decided to stopped blogging here at KM Space. Since Blogger is free, I will keep the site up. Feel free to keep coming back and using the content here.

Image by Hashc0de under Creative Commons.

My New Blog: Compliance Building

2009-02-17T01:00:00.000-05:00

With my move from Goodwin Procter to be Chief Compliance Officer at a private equity real estate company, I have been using a blog to keep my notes. I have just open up this blog to the public. You can see what I have been up to at Compliance Building.

It was an interesting experience using a blog as a learning tool. The blog was a very convenient way to link to relevant articles, cases, statutes and regulations that play a role in my job.

If I were in law school now, I would use a blog to keep me notes. The blog platform is just a great way to keep information organized and retrievable. The blog posts are arranged in chronological order, making them easy to find based on date. I use the categories to keep the posts organized by topic. I use the tags to organize the posts around sub-topic, author and publication. Pages provide an overview, with easy editing.

I don't expect that too many of you will be interested in compliance and business ethics. To spare my readers (that's you) I started a new blog rather than putting all of the new information here. By using a new blog, I could also keep it private until I was ready (and the new company) was ready for it to be public.

I also really like the WordPress blogging platform. It offers much more funtionality and flexibility than Blogger.

Please take a look at Compliance Building. If it interests you, please keep going back or subscribe to the blog feed. If it interests anyone at your firm or anyone you know, feel free to pass along the link.

Web 2.0 - Leveraging New Media to Maximize Your Securities & Compliance Practice

2009-02-09T06:59:00.004-05:00

On February 17, 2009, Securities Docket is sponsoring a webcast that will look at the numerous ways that securities and compliance counsel and professionals can now use web 2.0 to promote, market, and network themselves, their practices and their firms as never before.

Please join Bruce Carton, Editor of Securities Docket, and me for a webcast that will discuss the best new tools and strategies available to securities and compliance counsel and professionals, including:

RSS;
Social Media, such as Twitter, LinkedIn, and Facebook;
Blogs;
and much more.

To attend this webcast scheduled for February 17, at 2 pm Eastern, please sign up on the Securities Docket website.

Thank You

2009-02-02T08:00:00.002-05:00

As things continue to wind down here at KM Space, I wanted to say THANK YOU to many of the people who contributed to this experience.

Luis Suarez. Besides his great thoughts at ELSUA.net, Luis also gave me a pass to the 2007 Enterprise 2.0 conference in Boston. What I learned there blew my mind on the possibilities of combining knowledge management and enterprise 2.0. This blog has continued on that path ever since.

Matthew Hodgson a/k/a Magia3e for making the first comment on my Obstacles to Enterprise 2.0 - Perception of Blogs post. It was great to hear that first voice back from the darkness.

David Hobbie of Caselines for listening to my rants and jumping on the KM 2.0 bandwagon with me.

Ron Friedmann - The first legal KM blogger I knew

Joy London - for being the second.

Steve Matthews - for bestowing KM Space with a 2007 CLawbie and a 2008 CLawBie

Dennis Kennedy - for bestowing KM Space with a 2007 Blawggie

Jack Vinson - for sharing how to mix web 2.0 and knowledge management

Jessica Lipnack - for emphasizing the people side of things and inviting me to speak at Enterprise 2.0 2008.

Trudy Ernst - for supporting this blogging habit while I was at Goodwin Procter.

All of you Commenters over the past two years:

Anonymous and pseudonyms - you know who you are, but I don't
Mary Abraham
Dale Arseneault
Erin Austin
Matt Bares
Luis Benitez
Jeff Boshey
Sean Brady
Lee Bryant
Bud Caddell
Joe Campos
Robert Cannon
Jerry Chacon
Mohamed Amine Chatti
Lawrence Chen
Peter Chen
Michael Cheng
Ami Chitwood
Steven Choi
Stephen Collins a/k/a Trib
Jeff Cram
Connie Crosby
Kysa Crusco
Jeff Cutler
Romain Dalle
Adam Davidson
Andrew Davis
Patrick DiDomenico
Doris Dingley
Simon Dückert
Bertrand Duperrin
Jason Eiseman
Sarah Elkins
Tim Farrell
Will Flavell
Mary Flood
Maggie Fox
Carl Frappaolo
Mark Frydenberg
Jordan Furlong
John Gillies
Shalini D Gujavarty
Lisa Kellar Gianakos
Ann Lee Gibson
John S. Gillies
Mike Gotta
Mark Gould
Puneet Gupta
David Hobbie
Aaron B. Hockley
Matthew Hodgson a/k/a magia3
Dennis Howlett
Jon Husband
Dan Keldsen
Dennis Kennedy
kilouie
Patrick J Lamb
LawyerKM
Terry Lee
Paul Levy
Carlos Leyva
Jessica Lipnack
Jon Lin
Greg Lloyd
Denis Mammen
Steve Mandzik
Mark Mansoor
Laurie Mapp
Jack Mardack
marnix
Sam Marshall
Alexey Maslov
Mark Masterson
Steve Matthews
Mike McBride
Dennis McDonald
Chris McGrath
Bryan McKae
Brent
Mark Miller
Shaunna Mireau
Colin Mooney
Matt Moore
James Mullan
Jason Nazar
Gerald Reid
Rachelle Rennagel
Wendy Reynolds
Neil Richards
Dave Rigali
Rob Robinson
Jennifer Rose
Seth Rowland
Rob Saccone
Mark Salamon
Dave Sampieri
Mark Schneider
David Meerman Scott
Poorna Shashank
Ray Sims
John Smart
Stephen Smith
Jenn Steele
Luis Suarez
Mohamed Taher
David Tebbutt
Arjun Thomas
Mister Thorne
Andrea Tobin
Michael Tominna
John Tropea
Justin Tullo
Collin Udell
Sadalit Van Buren
Jack Vinson
Jürgen Wagner
Pat Washburn
Joe Wehr
Guy Wiggins
Steve Wylie
Chris Yeh

Sorry if I missed any other commenters. Blogger does not make it easy to find out who made comments.

And a special thanks to The Wife for putting up with my blogging habits.

Professionals and Web 2.0

2009-02-01T01:00:00.037-05:00

CCH gathered some great information on "professionals" using Web 2.0: Professionals and Web 2.0 (.pdf).

They interviewed 229 professionals within organizations across the Asia-Pacific region. The report addresses the use of wikis, blogs, social networks, and RSS in Australia, New Zealand and Asia. The respondents consisted of professionals in tax & accounting, legal, HR and business. Most of them were employed by orgainzation with over 200 employees. the report indicates taht web 2.0 is becoming a way for you to start research and keep up with developments in your industry.

Web 2.0 is rapidly changing the landscape of professional information, with 43.7% of professionals using Web 2.0 tools at least once a week. While results show there is some reluctance for many organisations to adopt Web 2.0 before value can be established, a high percentage of ad-hoc use (at least 25.8%) is occurring due to the accessibility and functionality of the tools. This suggests Web 2.0 applications have gained a significant share of time spent online. We are increasingly using these tools to search, communicate and contribute to the web in both a personal and professional context.

Some highlights from the report:

33% of the respondents in the legal field said they used a wiki for professional purposes at least once a week.
35% of the respondents in the legal field use a blog for professional use at least once a week.
20% of the respondents in the legal field use a social network for professional use at least once a week.

Sure, you can look at the numbers and say that they have not reached early adoption. But, two years ago these numbers would probably be close to zero. I predict we will see these numbers crossing into the majority within two years.

Thanks to James Mullan of the Running Librarian for pointing out the report.

Collaboration Through Wikis at Hicks Morley

2009-01-30T01:00:00.000-05:00

Heather Colman has a piece on the use of wikis at her Canadian firm, Hicks Morley, published on LLRX.com: Collaboration Through Wikis at Hicks Morley.

I had the pleasure of meeting Heather back in October and heard her presentation on the selection and adoption of wikis at her law firm.

Since our successful launch, 768 pages, 384 links and 530 internal shortcuts have been added by individual users. The most surprising statistic is that 1,445 documents have been added as attachments. This illustrates the wiki’s overall appeal including its use as a mini Document Management system. ThoughtFarmer has become an effective replacement for the cumbersome Shared Drive. The statistics highlight how easy it is for users, including lawyers, to add pages and content. The automatic navigational structure, search engine and ‘browse by tags’ functionality makes it easier and faster to find information resulting in a substantial drop in the number of email queries. The Intranet has also become a Personal Knowledge Management enabler with many lawyers using their profiles to store personal precedent collections, articles, presentations, speaking notes, etc.

LegalTech Knowledge Management Cocktail Party

2009-01-29T01:00:00.003-05:00

If you are attending Legal Tech in New York next week and you like knowledge management, then go to the ILTA Knowledge Management Cocktail Reception. It takes place Wednesday, February 4th 2009 from 5pm to 7pm at the Bridges Bar in the Hilton.

Register for the ITLA KM Cocktail Reception

I’ve attended LegalTech and the KM reception for the past few years (but not this year). Meet and greet other KM professionals.

New Social Networks for Lawyers

2009-01-28T01:00:00.001-05:00

Omar Ha-Redeye writes on slaw.ca about two new social networks for lawyers: Lawyrs Looking for Alternative Social Networks and Social Network on Jurafide for American Clients.

Jurafide.com is a networking and marketing site that facilitates communication between U.S. clients and non-U.S. lawyers.

Lawyrs.net looks like a social networking platform for lawyers with some group discussions and legal news.

Omar signed up on Lawyrs but finds that it is missing the ability to pull in your contacts and see who you know is in the site. A fatal flaw.

I did not bother signing up for either one. Legal OnRamp seems to be the dominant site in the world of social networking in the legal field. I previously wrote about my bad experiences with LawLink and ABA's LegallyMinded. I still hold out some hope for Martindale Hubbell Connected. So, I am skeptical that either of these two companies with no apparent connection to the US legal market can provide an interesting online networking platform.

Use Google Analytics To Track Your Sharepoint Intranet

2009-01-27T01:00:00.000-05:00

I assumed that you could not use Google Analytics for your intranet. Apparently I was wrong.

Sadalit Van Buren takes you through the steps on her A Matter of Degree blog: How to Use Google Analytics with Sharepoint (MOSS 2007).

Google Analytics is not the most robust tools for measuring traffic. But these are tight economic times and it is good to have a free tool.

I use Google Analytics to view trends on this blog and some other sites I control. It does a great job of showing trends and the most viewed pages.

Author Wanted for a Report on Social Networking for Lawyers

2009-01-26T11:47:00.003-05:00

I received a request to write a report on social networking for lawyers. It is a bigger project than I want to take on. (Since my change to compliance from knowledge management. Yes, I will be publishing a compliance blog. It should be online shortly.)

If you are interested in writing a detailed report for a very good publishing house, let me know. kmspace@dougcornelius.com.

Here is the request:

Below is a brief synopsis which highlights some of the areas that I would expect the report to cover, although I'm very happy to receive input from you, of course. I'm also open to different suggestions for the most effective title. With the reports, we normally look at a printed product of at least 70-80 pages (which equates to around 40,000-45,000 words). This should include case study material or practical examples, which the author can write himself or ask a third party to write.

As we approach experts working within the industry, who are in the best position to provide accurate, well-informed content, we do understand that they will be taking on such projects alongside their day-to-day roles. For that reason we seek to offer a fair remuneration package, which would include a fee plus a royalty share of sales.

As this seems to be an issue of particularly topical interest, we would ideally like to publish this report in April 2009 so would need to receive copy by early April. Both deadline and fees are negotiable. The report will obviously be marketed extensively to our law firm database in the US and UK so there is additional value for you from the profile-raising point of view.

Synopsis:

Social networking for lawyers

Social networking and Web 2.0 collaborative tools have enjoyed an exponential increase in popularity in recent years. However, whilst such tools have been embraced by many businesses in a variety of sectors, law firms – and lawyers in particular – have been slower to appreciate the value that they can create in a professional context.

This report will review the substantial benefits that social networking and Web 2.0 can bring to law firms, in particular in the current economic climate (e.g. cost-conscious marketing; maximizing lawyer downtime to develop know-how). The report will also look at how potential pitfalls – such as damage to brand and reputation – can be avoided.

Target readership

Lawyers wishing to gain a more thorough understanding of the application of Web 2.0 in the business context; marketing, business development and HR professionals looking to exploit a new channel

Proposed contents

A brief introduction to some key concepts and how they might be used in law firms

Why use social media in law firms?
• Reputation management
• Marketing
• Recruitment
• Offering value-adding legal services
• Encouraging press contact

Using blogs to raise your and your practice group’s profile

Using wikis as a tool for knowledge sharing and collaboration in the organization

Using LinkedIn, Facebook, Legal OnRamp, LawLink, Second Life – and getting the maximum value from them

Mitigating the risks of social media

Ensuring workers are properly briefed on appropriate/inappropriate usage

Case studies

The report should include a number of case studies illustrating how firms and lawyers use social media for a variety of purposes – to share know-how, recruit, develop new business, communicate with clients and strengthen relationships. Could include some examples from other kinds of businesses too.

Top Legal Blogs

2009-01-23T01:00:00.001-05:00

I have had mixed things to say about Avvo in the past: Avvo's Online Ratings For Lawyers Come To Boston and Avvo Revisited - I am a 23% Better Lawyer.

Avvo put together a great list of the Top Legal Blogs.

Rather than using the voodoo used by the ABA, Avvo used the blogs Alexa ranking. Alexa computes traffic rankings by analyzing the Web usage of millions of Alexa Toolbar users and data obtained from other, diverse traffic data sources. The Alexa information may be off because it relies on information from its toolbar users. I wonder how many lawyers have the toolbar installed. (I did not install it until I saw the blog list.) So there are a few oddballs in the list. But there is a great transparency to the list that I have not seen in other legal blog listings.

Sadly KM space does not make the top 100 with an Alexa ranking of only 1,319,459.

Update:
You can certainly argue that Alexa is not a useful tool for measuring traffic and ranking site (as I pointed out). The ranking shows the popularity of these blogs to Alexa users. You can interpret whether this carries over to a different population of lawyers and those in the legal field.

As Brian Leiter argues on his Law School reports blog, even site visitors and page views do not capture the best statistic. He points out that average site visit time should be factored into the number site visits to measure impact.

You also should look at the number of subscribers and incoming links to a site. I have yet to see an effective way to mash this all together in a meaningful way.

Online Networking for Lawyers

2009-01-21T12:39:00.001-05:00

Online social and business networking sites are a booming business. Tap into the success of these powerful tools by using them to strengthen your business and personal connections, share your expertise, and enhance your marketing and recruiting efforts.

This is the lead in for the article I wrote, Online Networking for Lawyers (pdf.), for the January 2008 issue of Trial Magazine, themed Law Firm 2.0.

The article is reprinted with permission of TRIAL (January 2009).
Copyright American Association for Justice, formerly Association of Trial Lawyers of America (ATLA®).

Cross-posted from DougCornelius.com: Online Networking For Lawyers

Superman

2009-01-21T09:00:00.000-05:00

Can he live up to the expectations?

This photo is from his senatorial website: http://obama.senate.gov/photo/001122.html

Is Knowledge Management Just Overhead For Law Firms?

2009-01-20T07:08:00.001-05:00

Just about everyone I talk to expects 2009 to be a difficult year for the economy as the job cuts and corporate failures of the last quarter really come into effect. Law firms with their thin capitalization and thick layer of fixed costs are bracing for a difficult year. I keep hearing "Flat is the new Up."

Where does knowledge management fit in this climate for law firms?

Two articles address this topic in the January issue of KIM Legal magazine. Karen Battersby in: More Than Just An Overhead and Toby Brown of Fulbright and Jaworski in: Doom and Gloom, or Time to Prosper? both look ahead to the challenges.

The efficiency gains from KM should be welcomed when clients are more likely to challenge every item on the bill.
With layoffs (whether formal or performance-based) it is important to transfer the knowledge from individual lawyers to teams of lawyers.
KM can allow senior lawyers to delegate more to junior lawyers, allowing the senior lawyers to focus on client relationships.
Use KM to increase the level of client service.
With extra capacity is some areas, it is a great time for law firms to use that capacity on knowledge management activities.
Focus on expanding the use of existing systems instead of going out and purchasing something new.

You can read more from Toby at the 3 Geeks and a Law Blog.

Lexis Web Search

2009-01-14T14:40:00.001-05:00

LexisNexis has put out Lexis Web Search in beta release: http://www.lexisweb.com.

The Lexis Web product includes important, legal-oriented Web content selected and validated by the LexisNexis editorial staff. You can trust that all content has met LexisNexis criteria for being authoritative and accurate.

I see that my Real Estate Space blog is included in the index. I also saw JD Supra, Connie Crosby, Slaw and Goodwin Procter in the search results. I assume they have included most law firm websites. They even included Kevin O'Keefe's Real Lawyers Have Blogs.

I could not find a list of the included sites.(KM Space is not one of the included sites.)

At first I thought Lexis had merely wrapped a frame around a Google Custom Site Search, like I did when I put together the KM Sites Search. But I saw some great tools to help you deal with the search results:

Navigation based on Lexis Search by Topic or Headnote legal classification system
Navigation based on Lexis LexisNexis SmartIndexing Technology
Navigation based on legal citations
Recommended list of sources to search in LexisNexis

Those are the kinds of things I saw in great enterprise search tools like Vivisimo. Maybe this is a by-product of the partnership among Vivisimo and Lexis for Interwoven's Universal Search.

It is a great free product from Lexis. (It is odd to put "Lexis" and "free" in the same sentence.) There are links to premium lexis content and a Google adwords panel. Perhaps that will be enough to support the creation and maintenance of Lexis Web Search.

Thanks to Kevin O'Keefe of LexBlog and Leslie Street of Due Process: The Georgetown Law Library Blog pointing out this new service: Lexis Offers (in Beta) Legal-Specific Search Engine for the Web.

Separation Between the Personal and Professional Online

2009-01-13T07:25:00.000-05:00

One question that most people encounter online is where to draw the line between personal and professional. Do you keep your "friends" in Facebook and your "professional connections" in LinkedIn?

Before you start thinking how to corral information online think about how these people are grouped in real life. Are some of your co-workers your friends? Are there interesting pieces of your personal life that you would want to share with your professional contacts? (The answers should be yes if not, you need a more interesting personal life or a different job.)

Alin Wagner-Lahmy has nice article on this at the Official Blog of Martindale-Hubbell: CES Day 5: The Personal and the Professional.

Sharing professional and social info with one’s professional and social connections gives a better way to broadcast your message to many people, and strengthen your online presence and relationships, and it also gives a more holistic view of a person and allows a much more interesting and fun way to communicate with your friends, colleagues, etc – a connection between two or more people is much more stronger when they share a personal experience, interest or emotion.

Anything you put online is potentially discoverable by anyone from any aspect of your life. If you are broadcasting information think about the channel of your communication. Think about the audience in the different social internet sites. You will inevitably have very different groups of information in those sites.

The same holds true for knowledge management. You want to put the information that is most interesting and relevant to a particular group in a place where that group can see it. You filter the content and organize the content depending on the expected audience.

Free Admission to LegalTech New York

2009-01-09T10:54:00.000-05:00

. . . IF, you are a blogger.

Bob Ambrogi has more information on how bloggers can get a complimentary pass, special accomodations and a free breakfast at BobAmbrogi's LawSites.

Canadian Law Blog Awards

2009-01-07T07:16:00.000-05:00

Steve Matthews of Stem Legal has announced the winners of the Canadian Law Blog Awards for 2008.

Congratulations to the winners!

For the second year in a row that includes me. Once again, Steve bestowed a Friend of the North Award, as a U.S. blogger that looks north of the border to network and exchange ideas. I am honored to share this award with Mary Abraham of Above and Beyond KM (newly re-launched at www.aboveandbeyondkm.com).

I was happy to see Jordan Furlong's Law21 as the winner of best Canadian Law Blog. He has wonderful insight into the practice and business of law.

It was tough to beat out SLAW with its all star line-up of contributors, including Jordan. They did not go home empty-handed. SLAW grabbed the CLawBie Legal Culture Award and Best Legal Technology Award.

The delightful Connie Crosby picked up the Non-legal Audience Award CLawBie for her Connie Crosby blog and micro-blogging on Twitter.

Those also happened to be my three nominees for CLawbies.

Looking For The Intersection Of Knowledge Management And Enterprise 2.0

2009-01-06T01:00:00.000-05:00

Back in early October a group of New York law firm knowledge management leaders and a group of Toronto law firm knowledge management leaders gathered to discuss current issues in knowledge management. One of our topics was: Does Enterprise 2.0 = Knowledge Management 2.0?

You can read some more notes on the gathering:

NY-Toronto Law Firm KM Summit 2008 in Boston by Jack Vinson
Culture and Technology by Mary Abraham
Does Enterprise 2.0 = 2 Knowledge Management 2.0? by Ron Friedmann

One exercise was to have half of the attendees compile a list of words and concepts related to knowledge management while the other half compiled a list of words and concepts related to Enterprise 2.0. I decided to reproduce the lists. Take what you will from the lists and the intersection of the lists.

Knowledge Management:
• Adult learning
• Best practice identification
• Best practices
• Blog searching
• Business activity monitoring/alerting
• Business intelligence – generation; dissemination
• Business processes for collecting, storing and retrieving information about people, key events and work product
• Capturing hidden information
• Capturing, organizing and leveraging institutional knowledge
• Client base
• Client stickiness
• Codify
• Collaboration
• Collaborative work
• Collective expertise and experience
• Collective knowledge
• Content – management, presentation, search, structure
• Creation of precedents so everyone has a starting point to work with
• Cultural acceptance of the need to store and collaborate and providing incentives to share
• Deal/matter tracking
• Decision management
• Delivering more value to clients
• Delivering right information to right person at right time
• Discipline that makes wise use of intellectual and business resources
• E-mail folders and inquiries
• Enterprise search engines
• Experience
• Experience management
• Expertise
• Expertise location
• Expertise location (internal and external)
• Findability
• Gathering, indexing and sharing information for the purpose of furthering the organization’s strategic business goals
• Harnessing the collective intelligence of the organization
• Having actionable information at your fingertips
• Improving the way people work; marking them work smarter
• Information flow
• Information management
• Innovation
• Integrating business processes
• Integration
• Knowledge base – searchable, sortable
• Leverage
• Leveraging corporate memory
• Lotus Notes
• Making information useful/useable
• Matter databases
• Matter info/management
• More than precedents
• Multi-disciplinary
• Multi-faceted
• Networking
• Not valued enough
• Organized information flow
• Organized retrieval
• Organizing work product to prevent reinvention of wheel
• People / processes / technology
• Personalized generally
• Portals
• Practice smarter
• Process of transforming: data > information > knowledge > wisdom
• Promoting and supporting collaboration and efficiency
• Right place – right time
• Sharing knowledge to further the aims of the enterprise
• Skills
• Social networking – knowing who has interests and expertise in your company and finding it quickly
• Standards
• Storing the collective wisdom of the organization
• Structured
• Synthesize
• Systematized
• Tacit information
• Thinking in public
• Using knowledge to find solutions for client problems
• Using social media tools and storytelling to enhance collaboration and exchange information
• Using social media tools and storytelling to permit in-the-flow exchange of information in context
• Using technology to improve process
• Value-added information
• We know more than me
• Who worked on what and what did they do
• Wikis/blogs
• Wind milling existing processes to collect and deploy knowledge
• Working smarter

Enterprise 2.0:
• Accessible
• An enterprise where everyone knows what everyone knows, and who they know and what they have done
• Collaboration
• Comprehensive management
• Confusing label
• Connectivity
• Content over format
• Contributing not just extracting
• Dynamic financial data
• Enabling end users to use computing more easily and effectively to manage and analyze information and to collaborate
• Enterprise search
• Framework for sharing
• Giving up control
• Globalization
• Holistic approach to an organization’s organization
• I never heard anyone say Enterprise 1.0
• Integrated organizational function
• Jargon
• Knowledge = KM, Marketing/Business Intelligence, Financial; mash-up
• Knowledge sharing
• Learn
• Leveraging Web 2.0 Technology
• Listening to the customer/client
• Manage
• “Merger” of technology with commerce and business making it more interactive and collaborative and participatory for the transaction; an “active” partnership
• Misunderstood
• Overwork
• Peers
• Personalization
• Profile knowledge
• Profitability
• Ramped-up customer service
• RSS
• Social networks
• Tag knowledge
• Technology enabling collaboration
• The successor to Enterprise 1.0?
• Value
• Virtual organization
• Web stuff plus something
• Where enterprise knowledge (+ not individual knowledge) rules
• Works across systems in organized way

KM Sites Search

2009-01-05T01:00:00.002-05:00

I have update my KM Sites search tool.

The search below is built from a custom Google Search

It searches the following sites:

3 Geeks and a Law Blog
Aa..ha![Thinking Inside The Blog]
Above and Beyond KM by Mary Abraham
AcidLabs by Stephen Collins
All of Us are Smarter Than Any of Us by Chris Collison
APQC’s KM Edge
Andrew McAfee
Anecdote
Association of Knowledgework
Babson Knowledge
Boston KM Forum
Boxes and Arrows
BRINT
Caselines by David Hobbie
ChiefTech by James Dellow
Cindy Gordon
CIO’s Knowledge Management section
Cognitive Edge
Collaborative Thinking
Column Two
A Compound of Alchymie
Connie Crosby
Creative Chaos: Dina Mehta’s blog
Dr. Dan’s Daily Dose
Elsua
Engineers Without Fears by Matt Moore
Enlightened Tradition by Mark Gould
Excited Utterances
Green Chameleon
Gurteen Knowledge
How to Save the World
Innotecture by Matt Moore
InsideKnowledge Magazine
KM.gov
KM Space
KM World
The KNOW Network
Knowledge and the Cardinal by Andrew Trickett
Knowledge Connections by James Mullan
Knowing Knowledge
KnowledgeBoard
Knowledge Jolt with Jack Vinson
Knowledgeline by Tom Baldwin
The Knowledge Management Advantage
Knowledge-at-work
LawyerKM
Leveraging Organizational Knowledge by Peter-Anthony Glick
Mathemagenic: Learning and KM Insights by Lilia Efimova
Networks,Complexity and Relatednessby Patti Anklam
Not Otherwise Categorized by Seth Earley
Next Big Thing by Tom Davenport
Portals and KM by Bill Ives
Reflexions
Stan Garfield’s Weekly Knowledge Management Blog
Strategic Legal Technology by Ron Friedmann
Strategic Librarian by Nina Platt
Talking Knowledge Management
Trends in the Living Networks by Ross Dawson

Some of these sites are not active any more, but still offer a great repository of thoughts on knowledge management.

Let me know of any other sites that should be on the list and included in the search.

Happy Holidays!

2008-12-24T01:00:00.000-05:00

Lawyers and the Social Internet

2008-12-16T01:00:00.002-05:00

Kevin O'Keefe, of Real Lawyers Have Blogs, put together his thoughts on what are the best social internet places for a lawyer or law firm to spend their resources: Lawyers and Social Media - It the Big Three. Kevin picks Blogs, Twitter and LinkedIn.

As usual, I agree with Kevin.

Every professional should have a profile on LinkedIn. Lawyers may rely on their law firm website, but lawyers do not stay at the same law firm for their entire career any more. I was at The Firm for 13 years, but everyone else I keep in touch with from law school had moved to a new place. I was the last person who was still at the same place. LinkedIn is great at keeping track of your job history. LinkedIn is the place to answer the question: How Ddo I know you? When I am planning to meet someone I always run a Google search and a LinkedIn search.

I have found this blog to be a wonderful networking tool. I have created and maintain many relationships through this blog. There is no better way to stay connected, develop your expertise and showcase your abilities than through a blog. It has been tough for me to give up on this blog since moving from knowledge management to compliance. (And obviously unsuccessful.) Compliance Space will come out of the dark in the near future. Although most of you will not be interested in it.

Twitter has exploded as a idea tool. As with most people, I was skeptical of what to do with a 140 character messaging system. But the open design has produced remarkable results for me.The micro-blogging aspect allows me communicate with people in a quick and easy way. Bigger thoughts end up in the blog. Lots of the background communication happens in Twitter.

I also use Twitter for research. Several times a day I search for "compliance", "FCPA", "CFIUS," "Ethics", and lots of other compliance terms. These tweets connect me with people, news, thoughts, thought-leaders and a plethora of information that helps me with my new role as Chief Compliance Officer.

One of the challenges of taking the new position, in this new area was the great network I had developed in the knowledge management and enterprise 2.0 areas. LinkedIn, blogs and Twitter are helping me to rapidly build a new network in the compliance area.

Facebook is great aggregator of information. I use it largely by having Facebook applications pull posts from blogs, my twitter updates and other sources rather than using Facebook as the primary creation point.

Unlike Kevin, I am still trying out new social internet sites. I still think Legal OnRamp has a bright future. Martindale-Hubble Connected has huge information repository that could create an incredibly powerful tool.

I try others to see what may develop. Eighteen months ago, I thought LinkedIn was boring and would not amount to much. I was wrong. It took a while for Twitter to catch on. I jump on others just to grab my name and to see what may happen. Usually I just waste 10 minutes to create profile (unfortunately, much longer for ABA's LegallyMinded), see who else is there and explore the feature set. I have long list of bookmarks for dead social internet sites.

As with Kevin, I spend the vast majority of my time with the big three. You should too.

Professor Bainbridge Reflects on Twenty Years of Law Teaching

2008-12-15T01:00:00.001-05:00

On April 16, 2008, Professor Bainbridge received the UCLA School of Law's Rutter Award for Excellence in Teaching. This essay consists of a revised and extended version of the remarks he gave on that occasion. In it, he addresses his progression from frustrated Socratic teacher to happy lecturer and his aspirations for incorporating new technologies into his teaching.

One point of contention was whether to block internet access in the law school classrooms. They felt the students were distracted and multi-tasking. Professor Bainbridge made this quote about law firms embracing technology:

Law firms doubtless will resist these trends. Law firms are incredibly slow in adopting both new technologies and new approaches to human resources. Just as Chicago is trying to perpetuate the Kingsfieldian style of legal education, big law firms are trying to perpetuate the 1980s Wall Street model of lawyering. Just as Canute was unable to keep the sea from rolling in, however, these institutions will find that the tides keep coming. They’ll need to adapt or die.

J. Robert Brown over at the Race to the Bottom, notes:

The most interesting insight is his view on technology in the classroom. Luddites at Chicago have proposed that Internet access in the class room be cut off. Some professors likewise suggested that computers be banned from the classroom. As Bainbridge notes, the potential distraction provided by comptuers and the Internet are merely an "up-to-date version of an age-old issue."

As Bainbridge notes, its more than just a battle with technology (or even behavior). Its a refusal to find a way to integrate technology into the classroom. In my securities/corporate law classes, power point slides are augmented by routine use of the Internet. In securities, it's to go to the SEC web page and examine relevant SEC filings. Sometimes it involves a trip to the NYSE web site to look over the company's definition of independent director. Bainbridge notes that he has experimented with the use of blogs and is considering requiring students to construct wikis.

Clearly lawyers need to do a better job embracing technology to practice law, learn their craft and deliver their services.

See:

Bainbridge, Stephen M., Reflections on Twenty Years of Law Teaching: Remarks at the Rutter Award Ceremony(April 2008). UCLA School of Law Research Paper No. 08-16. Available at SSRN: http://ssrn.com/abstract=1122577
Business Associations Blog
Professor Bainbridge on Wine