tag:blogger.com,1999:blog-80742347869552472732009-11-03T16:53:53.975+10:00itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comBlogger332625tag:blogger.com,1999:blog-8074234786955247273.post-73731499640535384222008-08-18T15:54:00.005+10:002008-08-18T16:14:29.481+10:00

Before you “Google” the latest Olympic Games results, view the funniest clip on YouTube or quickly jump online to check your bank balance; perhaps it’s time to consider what this means for CQUniversity.As communicated by the VCE in the August edition of the CQUniUPDATE; there is an increasingly high level of internet use at CQUniversity due to growing demands from students and staff across the

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-46518198242910556802008-08-01T11:57:00.008+10:002008-08-05T10:02:35.557+10:00

In late 2007, ITD asked its customers to provide us with feedback so that we could grasp an understanding on how to improve the services we provide.Of all the feedback, the number one suggestion that you advised was that we needed to produce more collaborative and informative communications.On this basis, ITD is trialling Blog technology as a mechanism to communicate and engage with all our

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-84879324465810827792008-08-01T11:50:00.005+10:002008-08-01T11:57:20.834+10:00

ITD is conscious of constant developments and consumer accessibility to emerging technologies throughout the Australian market. We strive to monitor these innovations so that we can continually provide a thriving work and learning environment at CQUniversity.Recently, Apple released the new Apple iPhone 3G which became available in Australia on 11th July 2008.ITD staff are currently testing the

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-1014071286380584992008-08-01T11:45:00.007+10:002008-08-05T16:30:57.651+10:00

As of Monday the 21st July, ITD has implemented enhanced password requirements for staff and students creating or changing their passwords.These changes include: 1. Passwords are now a minimum of 8 characters in length.2. Password complexity rules have been enhanced.3. User password history has increased to 13. If you wish to create of change your password, both staff and students can access the

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-34300313200267594312008-08-01T11:42:00.003+10:002008-08-01T14:12:36.945+10:00

Through the combined efforts of ITD and the Division of Library Services we have been able to produce a single combined Service Desk for staff and students. This face-to-face service desk will provide both Library and IT support and service from one convenient, central location on the Ground Floor of the Rockhampton Library (building 10).IT-related services include: general IT assistance;

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-14887483329778694942008-08-01T11:36:00.007+10:002008-08-01T14:15:22.551+10:00

Since introducing Employee Self Service Online (ESSO), staff at CQUniversity have saved over 9500 pieces of paper just in automating our leave approvals process.Assuming that each staff member would have previously used 3 pieces of paper during their leave application, we now save a conservative estimate of $100 thousand in manual processing!The speed of online leave approvals is also record

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-58801167196286722532008-08-01T11:32:00.003+10:002008-08-01T11:35:29.314+10:00

CQUniversity has been experiencing a significant increase in the volume of spam emails attempting to reach our mailboxes. In March 2008, 4.2 million spam emails were identified.To combat this issue, ITD uses an email filter called Sophos PureMessage which reviews all inbound emails to CQUniversity mailboxes and intercepts unwanted spam. This program uses detection ‘intelligence’, in which

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.comtag:blogger.com,1999:blog-8074234786955247273.post-25671235025203247212008-08-01T11:28:00.002+10:002008-08-01T11:32:07.293+10:00

Both staff and students were very excited last month about the great addition in IT services offered by CQUniversity. At all four Australian International Campuses (AIC), university personnel now have the ability to access wireless internet connectivity from their Laptops. This service is now available at any CQUniversity Campus.Through the tremendous cooperation of CQUniversity and AIC staff we

itdbloghttp://www.blogger.com/profile/06157822765172390567noreply@blogger.com