tag:blogger.com,1999:blog-7586503464767418149.post-50609212844469120432007-08-14T07:16:00.000+03:002007-08-14T07:18:43.785+03:00

Customers without appointments are more pleased with their dealership service experience than those who plan ahead. The good news is, car quality is increasing industry-wide. Customers who simply drop into a dealer for servicing a vehicle are generally more satisfied with their experience than those who make an appointment ahead of time, according to J.D. Power and Associates’ 2007 Customer

Andyhttp://www.blogger.com/profile/09105910458378049798noreply@blogger.com