Through the Eyes of a Recruiter

BREAKS OVER! BACK TO WORK!

2008-05-21T20:00:00.002-04:00

I want to apologize to all of you who have taken the time and interest in my blog. I have taken on additional responsibilities with my company. It has taken me longer then I might have hoped to regain the balance I am accustomed to. I don’t mind because I love what I do, but I also love spreading my thoughts and rants about recruiting with all of you.

I truly believe in our lovely recruit-o-sphere and I am passionate about sharing what I believe to be valuable or at the least comical and deranged recruiting stories and practices with our colleagues.

That is why I am committing to a schedule my family, my paycheck, my readers and me can enjoy and you will be able to expect a new and interesting Recruitnik blog every Thursday. (I know this won’t be good for SEO and traffic. Oh well, I do this for the love of it and not the money, unless any of you know of any advertisers that would like to pay for a little real estate on Recruitnik. Great, now I am a sell out too!)

I hope that I have not lost any of you and I cannot begin to thank you all again for continuing to visit me on a daily basis

I'm back!

2008-05-07T19:38:00.001-04:00

I’m back!!! Life is settled, new house is fabulous and everything is unpacked. No worries, I now have time do what I love...force my opinion on yah. XOXO

See you tomorrow.

Blog Neglect.

2008-04-14T19:19:00.005-04:00

I have been neglectful! I am busy, busy, busy,

I haven't forgotten you! Everything is good!
I just have a lot going on...
busy with work, moving to a new house, the only bad thing,
I chipped 2 nails packing.

Birthday Notes @ Work

2008-04-04T20:32:00.004-04:00

This is a company that knows how to make note of someones birthday.

Trapped into Leadership

2008-04-01T19:02:00.004-04:00

I have a friend that has worked for the same (stuffy, old school) firm since graduating college over 10 years ago. He worked in the same department for years and at one point managed a few people and that was OK. He wanted to move into another position and the obvious choice was to be a location manager. He said it is what he wanted and moved out of state to pursue the opportunity. I have watched him in this position for the past 1 ½ years knowing all along he was not happy. Noticing he is disengaged, my husband often gives him a hard time that he doesn’t read his industry’s news and blogs to keep up. I don’t. Clearly, it doesn’t interest him or he would naturally be drawn to it.

He wasn’t content in his last position and he is not happy managing the people in the very same position. He approached his boss and asked about moving into another role entirely. He feels it is a better fit to make that change. He was told he would have to step back into his last position and remain in that position for 2 years before even being considered for that new role. Stepping back into the last position would be a substantial pay cut for only a chance to move into this other role. His only other option is to stay where he is.

Of course, he is going to leave eventually. He feels trapped and has already sent me his resume to look over. We have sat down a few times and discussed what is important to him in a career. Not once has he mentioned leading people. He is great one on one and really enjoys directly advising one client at a time. He was forced into managing a whole office, including all the administration and due diligence that comes along with it. I am sure he is good at his job but he is not passionate about it. I hate that. I don’t think he actually knows how it would feel to really enjoy what he does for a living.

This friend is great at managing processes. This friend was forced to be a leader. If he reads this he may even take offense to this post not realizing that I only wrote this out of my own concern for his happiness. No wonder he is confused. He was conditioned to believe stepping back is failure instead of a redirect into what really may be a great fit and a place he can be successful and happy.

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2008-03-20T18:01:00.004-04:00

Almost 4000 Recruiters on RecruitingBlogs.com!

Are you one of them? I AM! JOIN ME !

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RecruitingBlogs.com Triples to 3,000 in One Month

2008-03-18T20:40:00.008-04:00

JOIN ME on recruitingblogs.com

"The New Water Cooler", RecruitingBlogs.com Triples to 3,000 in One Month by Dave Mendoza

Do you need a leader or a manager?

2008-03-17T22:33:00.004-04:00

Let’s face it, not everyone is cut out to “lead” others. We have all witnessed people in and promoted to positions in which they are just not a fit. Personally, I have been “managed” or should I say victimized by this more then once in previous jobs.

I worked for an IT company years ago. My boss was a programmer and a really great guy. I was hired to develop and manage a few processes. (Of course, recruitment was one.) I quickly fell into leading several departments. My boss made sure we had the processes and I made sure the team was supported and processes were implemented.

My boss would come in the middle of the night to reboot a server and end up writing code for 10 hours without a thought. Ask him to handle an employee issue and he would hide in his office until I settled it.

It worked out beautifully for both of us. Our roles fit. We were both pretty young with a lot of responsibility. Our balance just happened, it was not intentional, and it fit. I look back now and I understand. He was a great manager and not a leader and that was OK; we complimented each other.

Just because someone is a top programmer and manages his processes well, doesn’t automatically make him good at leading other programmers. In most companies to get ahead a person must be promoted to a leadership role even if it not the best fit for them. They may not even want it and look at it as the only way to move into new challenges. Managing things is important. Leading others is its own skill set.

When you are interviewing “management” candidates remember to look at the candidate and ask yourself “Do you need a leader or a manager for this role?"

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Are they a leader or are they a manager?

2008-03-11T21:21:00.005-04:00

We have all managed something at one point in our lives. Maybe it was an entire company or maybe it was just managing to get out of bed that morning.

Saying you manage people does not necessarily mean you lead them.

Here is an easy example. I work for a large multinational retailer. We have “Store Operators” or more commonly known as “Store Managers.” They do manage stores. They manage the ordering, financials, employee schedules, etc. Our most successful store operators have in common that they manage the administrative part of the job and lead their team.

Leading a team means investing in the team’s growth and meeting their needs so they can do the job successfully. Leading others is its own skill set.

When you are interviewing management candidates remember to reach beyond the scope of the administrative list on the resume. Look at the candidate and ask yourself “Are they a leader or are they a manager?”

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Why Everything You Do Today Matters Three Years From Now

2008-02-29T23:45:00.002-05:00

Great post written by Dennis Smith from wirelessjobs.com.

It is one more sentiment to treating people as you would like to be treated when sitting on the other side of the desk.

Why Everything You Do Today Matters Three Years From Now

Outage

2008-02-28T01:08:00.004-05:00

I am still sick! One of my team members emailed me a strategic plan that he suggests I follow. He called to check up on my progress a few times noticing that I apparently get stuck at STEP #2. He figured out if he sends me an email and I respond I am not resting.

Here is the plan
Step #1. Ascertain your degree of illness
Step #2. Stop Working
Step #3. Disregard all e-mails
Step #4. Ascertain degree of illness again! (Take your temperature)
Step #5. Struggle to go to the store. Buy 1 (one) chicken (whole), dill, onion, carrots, celery. Boil chicken in seasoned water (use strainer) for 3-4 hours with assorted seasonings.
Step #6. If you like noodles/potatoes with soup, boil/cook as needed
Step #7. Eat soup
Step # 8. Feel better

He found the one thing will make me stop and rest…A power outage. Of course this was not directed at me but did knock the power out of most of Miami-Dade and Broward on Tuesday. Mine was out for about 2 hours.

The World's Most Innovative Companies

2008-02-22T19:58:00.017-05:00

Fastcompany.com's list of The World's 50 Most Innovative Companies. It is interesting that Nike is the only one listed that was also on the list last year. I am surprised LG wasn’t higher.

1- Google

2- Apple

3- Facebook

4- GE

5- Ideo

6- Nike

7- Nokia

8- Alibaba

9- Amazon

10- Nintendo

The World's Most Innovative Companies list continued

Recruitnik readers.
I am not feeling well, I think I am coming down with that Flu that is going around. I wanted to share this list with you because it interests me. I will be back next week with new original content! I promise!

Take Care! Ahh Cho!

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Rejection Letter?

2008-02-16T11:59:00.007-05:00

Occasionally I come across candidates that have a hard time accepting that we decided not to hire them.I call all candidates that were not selected after the interview process to let them know we went in another direction and that I wish them luck in there career pursuit. I follow up that call with a personal email. I want to make it clear and do not want encourage any false hope. Occasionally a candidate will call me back and ask for additional feedback. I rarely provide additional information on our selection to avoid any potential legal repercussions.This fictitious candidate handled rejection differently then most candidates. I found this letter on abcsmallbiz. No matter how many times I read this letter it cracks me up!

Dear Hiring Manager,

Thank you for your letter of March 16. After careful consideration, I regret to inform you that I am unable to accept your refusal to offer me a position in your department at this time. This year I have been particularly fortunate in receiving an unusually large number of rejection letters. With such a varied and promising field of candidates, it is impossible for me to accept all refusals.

Despite your companies' outstanding qualifications and previous experience in rejecting applicants, I find that your rejection does not meet my needs at this time. Therefore, I will assume the position in your department this August. I look forward to seeing you then.
Best of luck in rejecting future applicants.

Sincerely,
Interviewee

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Networking Online

2008-02-13T22:21:00.005-05:00

This year I have made a commitment to do a better job connecting with people with similar interests though online communities. I have accounts with twitter (in which I have no idea how it is helpful to me) Myspace, Facebook and few others but haven’t done anything with them. Maybe one day I will, who knows. To quote Seth Godin “I don't want to use a tool unless I'm going to use it really well.” I don’t have time for every community. I want to focus on communities that I visit daily and really enjoy. I have been active with recruitingblogs.com for a while. I have now decided to expand to building relationships though ERE.net and Linkedin.com. I have been visiting the sites for a while, but have not been active in the communities.

It “feels” different to build professional relationships online then in person. People that are uncomfortable in networking situations are able to connect with people with similar interests comfortably and share best practices online. I connect with people far and wide that I probably never would have connected with if it wasn’t for online communities. I have also reconnected with past colleagues and have reconnected friends that lost contact years ago.

I have noticed people with thousands of contacts. Often they know these people in one form or another even if it was just for a moment in time. I don’t know if I could manage them effectively.

I meet great people and discover interesting Blogs that I truly enjoy reading. I occasionally send out invitations to Bloggers from sites I read regularly, people I connected to in some way or are involved in similar discussions. These people have similar interests to me and I learn from them and often I am inspired. Some people know me or my Blog but I am sure people have said “Who is this?” just as I have for others.

I have some apprehensions about connecting online. Who are these people anyway? “He appears to be nice and has a friendly avatar but did he create his profile from jail?” I had one reader contact me. I truly appreciate that he enjoys reading my Blog and hope he continues. He complimented me and I do appreciate that. I looked at his Blog and realized that I don’t want to make a direct connection. His Blog appeared to bash candidates. If you read my Blog regularly you know that offends me. I was a candidate once and so were you. I do hope he keeps reading and respects my choice.

I try to pick my online “connections,” contacts,” “friends,” as carefully as I can. I want to feel connected in some way by similar prospective, interests or friends. As far as communities…you can’t pick your neighbors but you can choose the ones that you consider “friends.”

I will look back on this post next year and see if my views have shifted. Maybe I will have 1000+ contacts from all over the globe and may I will have 100.

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Helpful Tips to Being an Engaged Phone Recruiter

2008-02-06T21:55:00.000-05:00

The past few years I have been conducting the majority of my interviews over the phone. In person interviews are undisputedly more effective for evaluation. My company opted for the majority of initial interviews with the recruiter to be over the phone and the 2nd to be in person. This was after weighing the cost of travel expenses and the amount of time management recruiters would spend traveling across the country.

I have posted a rant about being a passionate, engaged recruiter on this blog more then once and never forget how it feels to be on the other side of the desk or phone. I bring this up because I have heard repeated horror stories of disengaged and disrespectful recruiters in a face-to-face interview distracted by an incoming email, phone call, coworker or lunch. It is hard to feel valued when the interviewer prefers giving their attention to meatball sub over you.

If you interview by phone it is even easier to get distracted. The majority of the candidates that I interview are engaged and they want a job with my company. They deserve my full attention so we can both decide if we there is a fit for the position to which they applied.

Here are a few things I do when interviewing over the phone to make sure that I am not distracted and I am fully engaged in the conversation.

-I arrange a time with the candidate that we can have an uninterrupted phone interview.
-I put the candidates resume up on my computer screen even if I print it out.
-I move away from my keyboard and mouse just enough to deter me from the temptation to do anything else while the candidate is speaking.
-I do not have call waiting on my phone. If I am on the phone, incoming calls go to voicemail.
-I do not have another phone anywhere near me with a ringer on.

We do not have to be perfect but we do have to care about what we do and why we do it. So, the next time you are looking for your daily fix of reading recruitnik.net please wait until after you finish speaking with the candidate. I will be here waiting for you to stop by to say hello after the interview.

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Water Cooler Time

2008-02-04T22:22:00.000-05:00

I have been working from home since November 2006. I knew it was inevitable about year in advance due to the growth of my company. My husband was worried I would feel isolated by not leaving the house. I try to leave everyday even it is just to run out to the supermarket for a few things. I had a hard time adjusting at first.

I have learned to make a conscious effort to call colleagues. I call this my “water-cooler time” I only see a small portion of people I work with and the majority of our meetings are phone and video conferences.

In an office setting you have 5 minutes walking from the car to the office to ask Mary about her grandkid's birthday party and 2 minutes walking down the hall to get a drink to see if Brad was able to resolve the contract issue from yesterday.

We are social beings. I make a conscious effort to speak with people. It is important for our team to bond if people are conscious of it or not. Great business ideas and best practice learnings often come out of informal chats. Don’t get me wrong. I am not saying I chit-chat all day with colleagues instead of recruiting. Just the opposite is true. Ten minutes to breathe is necessary to refocus and keep you in the game after several back to back interviews.

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10 Emailing Rules When Communicating for Business

2008-02-01T22:25:00.000-05:00

I sit in front of my computer for an ungodly amount of hours a day. I do embrace the ease of communicating via email and text message. I am cautious as I can be not to take to human element out of dealing with others. There is no replacement for personal contact. The one thing that is widespread and often missing, in this wonderful instant message world is discretion and etiquette. My attention is not to offend anyone by this posting, just to educate. If I didn’t experience these things often and first hand I wouldn’t know about them to write about them.

1- Use common sense. If you do not have any, borrow someone else’s.

2- Email a thank you/ follow up or touch base to a client, potential employer, colleague, contact after meeting is always wise when maintaining a relationship.

3- Don’t over email! Business minded people appreciate good communication. Follow up is great. Emailing every 2 hours “Did you make a decision on the proposal?” is a bad choice.

4- Be the professional that you are. Don’t be cutesy! No Emoticon :) :(, abbreviations (LOL), pictures or backgrounds.

5- Don’t BCC.

6- Spell check. All too often I receive a muddled email from business associates that clearly didn’t reread what they wrote before sending. They just typed in a quick reply email and hit send.

I can safely assume that that majority of these preoccupied emails are because someone wrote me back from a Blackberry. To really make my point about mistyping/spelling from Blackberries being all to common issue, the company in which my husband works provides a high level of customer service and they discourage employees from replying via blackberry email with a clients.

7- DON’T CAPITALIZE EVERYTHING! It looks like you are shouting. I do have a bad habit of writing as I speak. I do my best to verify what I write so it will not be misconstrued.

Once I had a colleague respond to an email with a light, “Whatever.” I worked with him for many years, and didn’t think twice about the email. He meant it as “Whatever you want, I am on the same page.” However, he responded to “All” which copied my boss who only knows him as an acquaintance. My boss called me angry that this person would respond to my suggestion so inappropriately with “WHAT-EV-ER!” Kudos to my boss for getting clarification from me via phone. That could have ended badly for my colleague.

8- When you forward emails, to “all contacts” in your address book make sure you know who “all contacts” includes.

9- Do not forward jokes, political propaganda or spiritual enlightening chain emails, to anyone’s work email. More then once I have heard of someone almost losing and losing their job because of bad discretion.

My mother-in-law, out of all people sent me an email to work; She knows I don’t use my work email for personal use. In the subject line it read “Striper pole.” I almost had a heart attack. What in the world did she send me!? I neurotically forward it to my home email. When I opened it that evening it was a kitten hugging a red and white striped pole. She did it intentionally. Months later, she was still laughing at me.

10- If you decide to forward these ever so valuable “10 emailing rules when communicating for business” via email, go back and read # 1, 8 and 9 first, then proceed.

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5 ways to make an impact as a new employee (without being seen as a brownnoser, bulldozer or brat)

2008-01-30T07:56:00.000-05:00

Great advice from Lindsey Pollak. This advice exceeds the scope of new employees; I feel it applies to anyone entering or uncomfortable in networking situations. I have witnessed people at professional levels at networking events that can really benefit from this advice. Collecting some basic information on how to network can be the difference of being a wall flower to really gaining insight from people in your company or in your profession.

5 ways to make an impact as a new employee(without being seen as a brownnoser, bulldozer or brat) Author Byline: Lindsey Pollak is the author of "Getting from College to Career: 90 Things to Do Before You Join the Real World" (HarperCollins, 2007) Author Website: http://www.gettingfromcollegetocareer.com

If you’re in your first few months as a new employee, you are probably eager to make an impact. At the same time, you want to be careful not to rock the boat too much. How can you strike a balance between productivity and politeness? Here are five tips to guide the way:

1. Listen more than you talk. As my grandfather used to say, there’s a reason you have two ears and one mouth. The best way to learn the ropes and make friends is to listen carefully to the way people in your organization interact. People love to talk about themselves, so give colleagues and clients the opportunity to share their advice, guidance and tricks of the trade. Listening is a great way to win friends and influence people.

2. Network up and down your organization. In other words, bond with the mailroom guy. Many employees spend all of their time networking with higher-ups, when the truth is that to get things done in an organization you need connections all over. Ask a wide variety of people to lunch or hang out in the kitchen and introduce yourself to everyone who walks in. You never know from whom you might need a favor in the future.

3. Be a problem solver. As you join projects and begin to make a contribution with your work, be the employee who offers solutions to problems, not the employee who is always complaining. Being known as the go-to problem solver is a great reputation to cultivate.

4. Seek feedback. Instead of wondering what your new employer thinks of you, take the initiative and ask. You can do this informally with colleagues—“Hey, since I’m new, I would love your feedback on my presentation.”—or formally through regular performances reviews with your manager. If you choose the latter, work with your boss to create specific goals so you will be able to measure your success moving forward.

5. Don’t curb your enthusiasm. Finally, never underestimate the power of a smile. Be yourself, but let your passion and enjoyment of your work shine through. Gloomy guys and gals are generally not high on the list for promotions.

Article courtesy of the Recruiting Blogswap, a content exchange service sponsored by CollegeRecruiter.com, a leading site for college students looking for internships and recent graduates searching for entry-level jobs and other career opportunities.

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Passionate Worker or Workaholic?

2008-01-21T12:09:00.000-05:00

I always tell people that I am very lucky because there is fine line between my work and my hobby. I am not really sure when this happened, it just did. I am passionate about what I do and really enjoy the strategic side as well as the chase. I am sure that some people have a hard time grasping that concept and think I have no life. I do have a life and I am fortunate I can make a living doing something that truly interests me.

Seth Godin wrote a little something that caught my attention.

He wrote: Workaholics

A workaholic lives on fear. It's fear that drives him to show up all the time. The best defense, apparently, is a good attendance record.

A new class of jobs (and workers) is creating a different sort of worker, though. This is the person who works out of passion and curiosity, not fear...

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Gen Y Quiet? Seriously?

2008-01-17T17:42:00.000-05:00

Gen Y quiet? Seriously? Who said that? A baby boomer? The oldest Millennials are about 24 year old. So how long have they really had a voice, 6 years? Maybe 8? It seems like a lot of criticism written pertaining to Millennials. I do agree with some on occasion. My question is how did these "traits" come into fruition? Technology absolutely, parenting definitely.

Anyone that thinks Gen Y is quiet really missed the boat....or should I say BLOG. As far as I can see, Gen Y has a very strong voice, it is just come out in the form of keystrokes. Gen Y's voice is clear, articulate and doesn't need to scream and that is powerful. If people think Millennials are quiet, maybe they are just not listening in the WRITE circles.

To make my point type Millennials and then Baby Boomers into google.com

here is what I got for results

Millennials.......................... 17,500,000
Baby Boomers..................... 4,330,000

That is LOUD and CLEAR to me!

(Hat tip to Modite- thanks for getting me goin' again!)
Generation Y is too quiet, too conservative
http://modite.com/blog/2008/01/16/generation-y-is-too-quiet-too-conservative/

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Generation X: In the Leader's Seat

2008-01-16T20:00:00.000-05:00

A lovely rant from a fellow Gen Xer, or should I say "PC Generation" point of view about generations written by Jay Harvis from HRCleanup.

Jay found an interesting article from a blog on Boston.com written by Joshua Glenn titled"The Original Generation X"

I love how Joshua mentions movies that helped shape me into the woman I am today! "The Breakfast Club," "St. Elmo's Fire," "Pretty in Pink," "Ferris Bueller's Day Off," All classics in my world. I quote these movies to often to count!

http://hrcleanup.typepad.com/hrcleanup/2008/01/generation-x-in.html?cid=97431696#comments

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Too Many Requisitions? Top Ten Ways to Handle it

2008-01-14T20:54:00.000-05:00

Interesting Article by Simon Meth from sittingxlegged on ere.net

HE WRITES: "Today I find that I actually have more requisitions on my desk to work than I can really handle. What follows are some thoughts on how to deal with the situation. "

Top 10 Ways to Handle Too Many Requisitions

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Would you be offended?

2008-01-09T20:17:00.000-05:00

Thought provoking article in portfolio.com; Interviewing for Jobs Abroad

As an American in Human Resources/ Recruitment/Big business it is interesting to me to see recruitment processes and prospective outside the US.

This article focuses on things discussed and asked in interviews that we wouldn’t touch with a 10 foot pole in the USA. Are we too politically correct and too sensitive in the USA or are these questions just out of line?

Would you be offended if they asked you your blood type in an interview? What about if they ask if you would be fun on an office night out? Would you object to handwriting analysis?

Article - Interviewing for Jobs Abroad

http://www.portfolio.com/careers/features/2007/11/29/Interviewing-for-Jobs-Abroad

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Generations Data- Now what do we do with it?

2008-01-07T21:28:00.000-05:00

This past year I have been engaged in developing my own understanding of generational interactions. It is my job to understand the needs of each candidate and be able to relate to them what my company has to offer. My recent study into generations is really to understand why and how to connect all groups by understanding then utilizing each others strengths, needs and wants in the workplace.

The environmental, sociological and cultural data collected affecting each group is interesting, often accurate and sometimes useful. Use it as a tool, but only as a tool, when you are using several other sources of strategy for building a competitive workforce.

Labeling can be dangerous so look at each of your team members or candidates as individuals not by the characteristics of an entire generation’s label. Utilize each member’s talents, passions and strengths for balance collectively. Generational data is useful because it can help each generation relate to the next by understanding the specific needs.

Be a leader and take time to listen what is important to people as individuals, develop them and then see what happens.

Companies that have developed over the past 10 years such as Google.com are often founded by Generation Xer’s that “get it” They have a diverse workforce of Traditionalists, Baby Boomers, Generation Xers and Millennials. These company’s founders have learned to embrace our wonderfully diverse workforce. Many long standing large organizations are now developing “strategic HR plans” because the Baby Boomers leading them just came to terms with the fact they are falling behind with the needs of many of the Gen Xer’s and almost all of there employees under the age of 25. I know that sounds as a criticism but look at it as “whew” hopefully they figured it out before it is too late.

Millennials are not just your entry level workers that haven’t put in there time yet. Ever heard of Facebook, the founder is in his early 20’s and is worth close to 1 BILLION DOLLARS.

Once again, stop trying to figure out how to manage people by there generation. Give people the tools they need to be successful and embrace everyone’s individual strengths and use their power for good.

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31 of the Best Careers for 2008

2008-01-04T21:30:00.001-05:00

Good article in US News & World Report.

It also lists:

-Ahead of the Curve: cutting edge careers
-Most Overrated careers
-Get the Scoop on Salary and More
-Follow These Steps Toward a Second Career
-Jobs Sites Boom for the 50-Plus Set
-Here's What to Do When You Hate Your Job
-The Best Jobs for Six Personality Types
-Speaking Well Can Fast-Track Your Career
-Best Places to Work in the Federal Government