tag:blogger.com,1999:blog-7196789917521796381.post-17010653536083312682008-05-05T14:40:00.000-05:002008-05-05T14:40:00.000-05:00<I>Disclaimer: I haven't yet received confirmation that Jeff is in fact from dottunes.net, but it seems likely that he is despite the private Blogger profile used.</I><BR/><BR/>I would like to respond to Jeff's thoughtful comment.<BR/><BR/>I'm glad to hear my perception that DOT.TUNES Version 4 being available without cost was wrong. You may wish to consider your domains landing page to stop treating the no cost version like a red-headed stepchild - or have the "your software is broken" link reference a product specific page.<BR/><BR/>Why put all that effort into the whole weak and always flawed symetrical key architecture for no cost software in the first place?<BR/><BR/>It seems to me you put it in place primarily for marketing purposes (again) - forcing people to give up an e-mail address. Which, of course, is your preogative - but still doesn't explain why it is hardwired for expiration without any sort of warning or disclaimer at any time. Your users just wake up with broken software some morning. If you don't see how totally shitty that is, God help you.<BR/><BR/>The amount of folks writing or seeking piracy hacks for no cost software is very insignificant, don't you think?<BR/><BR/>If new releases have new features and bug fixes, you MUST expose at least at a high level what they are to motivate someone to upgrade. Otherwise you open yourself up to my original post's primary complaint: sheistism.<BR/><BR/>So, I accept your apology because I believe that you are an honest person looking to carve out your place on the Internet without malice.<BR/><BR/>Accepting your apology doesn't mean I understand why your firm operates as it does, nor will I be interested in using DOT.TUNES any version as long as your methods remain the same.<BR/><BR/>As far as "making it up to me", I don't think trinkets of swag are going make any difference. I think at this point all you can do is open source your no cost product for me to be feel any meaningful change has taken place.<BR/><BR/>DOT.TUNES Version 4 is inherently anti-consumer; and your bottom line will always suffer for it.Michael O'Neillhttp://www.blogger.com/profile/16100900614372471677noreply@blogger.com