tag:blogger.com,1999:blog-6536417002564825159.post-32264467531473004072008-05-06T09:33:00.005-04:002008-05-06T09:49:35.759-04:00First ImpressionsI am sitting in the waiting room at <span class="blsp-spelling-error" id="SPELLING_ERROR_0">Forsyth</span> Memorial Medical Center in Winston Salem, N.C. My mother is a patient and undergoing several tests - endoscopy, TEE (<span class="blsp-spelling-error" id="SPELLING_ERROR_1">transesophageal echocardiogram) </span>, and cardiac catheterization - in preparation for surgery to replace her aortic heart valve. I must admit, I am very impressed with <span class="blsp-spelling-error" id="SPELLING_ERROR_4">Forsyth</span> Memorial. The facility is clean, bright, well taken care of and it utilizes the latest in technology. And on top of the all the tools they bring to make people better, the best part is that the staff is extremely friendly and genuinely want to assist you. As they phrase it - they desire excellence and if there is room to improve, they want to know.<br /><br />My hospital experience is not unlike a church. People make first impressions based upon the quality of our facilities, our technology and most importantly, the genuine love and interest expressed by our church family. The Journey we have undertaken will address many of our facility needs with a fresh new look. Funds permitting, we will take a giant step in technology as we add media functions to the Hospitality Center. But always remember, our facilities and our technology will never take the place of the genuine interest and love each one of us shares with those who visit with us at Walnut Hills. All of us want to feel welcome when we go someplace new. Make a point of introducing yourself and extending a warm hand of hospitality to all our guests. It makes a difference in every circumstance - hospital or church.Pastor Tonyhttp://www.blogger.com/profile/15536137679649423398noreply@blogger.com