Concierge Online

Special Teleseminar Wednesday!

2008-05-06T06:42:00.001-07:00

Join Danette and I for a special teleseminar on Wednesday, May 7, 2008 at 10 am PT/1 pm ET. We will be discussing ways to help you grow your business.

-Pricing have you stumped?
-Unsure how to get attention for your business?
-Undecided what to put in a proposal?
-Wonder whether it is better to have IC's or employees?

We will be covering all of these questions and more!

You can listen online at Errand Guru Talk Radio or call in at (646) 478-4999 to listen in on the phone.

Don't worry if you can't be there live, you can listen in later to the archived segment on the website. If you have a question that you want answered, just email me at info@ecsuniversitytraining.com.

We will have an online chat available during the segment so you can ask your questions off air or you can ask your questions live on the air if you call in!

Concierge Online is on vacation!

2008-04-08T20:13:00.001-07:00

For the next three months we will be taking a break from Concierge Online as Danette awaits the arrival of her twin grandsons. We will be back again in July with new dates and times and hope that you can join us then. We are also getting the website ready for you so that you have a chance to check it out. Until July!

New Errand Guru Talk Radio segment!

2008-02-08T10:53:00.001-08:00

Whether this is your first time listening or you have listened to us since 2007, the next segment of Errand Guru Talk Radio is Friday, February 15, 2008 at 10 am PST. The topic is "Using word of mouth to spread the word about you". We want to hear your questions and comments, so call in at (646) 478-4999. Visit www.blogtalkradio.com/errandgurutalk for more information.

Are you ready to join us in 2008?

2008-01-01T09:22:00.002-08:00

So you don't have the budget or time to travel? Not a problem. Join us for an hour or two for a session of Concierge Online from the comfort of your home, place of business, or anywhere you have access to a computer and phone. Concierge Online offers webinars on various topics to help those in the errand and concierge industry, including the basics, pricing, websites, customer service, contracts, and marketing and advertising. Check the blog posts for our January 2008 schedule.

If you would like more information regarding topics, payments, or how a webinar works, please contact us at Angelservice1@aol.com.

Errand Guru Talk Radio

2008-01-01T09:22:00.001-08:00

Whether this is your first time listening or you have listened to us since 2007, the next segment of Errand Guru Talk Radio is Friday, January 4, 2008 at 10 am PST. The topic is "How to get them to open your email". We want to hear your questions and comments, so call in at (646) 478-4999. Visit www.blogtalkradio.com/errandgurutalk for more information.

January schedule for Concierge Online

2007-12-23T09:12:00.000-08:00

January 1-5

Angel will be holding the following webinars:

January 2 - The Basics from 9:00 a.m. - 11:00 a.m. PST
January 2 - Pricing from 11:30 a.m. - 1:30 p.m. PST
January 2 - Day to Day Operations from 2:00 p.m. - 3:00 p.m. PST
January 2 – Contracts from 3:30 p.m. – 4:30 p.m. PST

January 4 - Press Releases and Media from 11:30 a.m. - 1:30 p.m. PST
January 4 - Staffing Your Company from 2:00 p.m. - 3:00 p.m. PST

January 6-12

Danette will be holding the following webinars:

January 7 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EST
January 7 - Customer Service from 1:30 p.m. - 2:30 p.m. EST

January 8 - Weddings and Event Planning from 10:30 a.m. - 12:30 p.m. EST
January 8 - Software from 1:30 p.m. - 2:30 p.m. EST
January 8 - Affiliations and Vendors from 4:00 p.m. – 5:00 p.m. EST

January 9 - Websites from 10:30 a.m. - 12:30 p.m. EST
January 9 - Travel and Tourism from 1:30 p.m. - 2:30 p.m. EST

Angel will be holding the following webinars:

January 7 - Marketing and Advertising from 9:00 a.m. - 11:00 a.m. PST
January 7 - Business Plan from 11:30 a.m. - 12:30 p.m. PST
January 7 - Microsoft Office Applications from 1:00 p.m. – 2:00 p.m. PST

January 8 - Contracts from 9:00 a.m. - 10:00 a.m. PST
January 8 - Niche Services from 10:30 a.m. - 12:30 p.m. PST
January 8 - Proposals from 1:00 p.m. - 2:00 p.m. PST

January 9 – The Basics from 9:00 a.m. - 11:00 a.m. PST
January 9 – Business Etiquette from 11:30 a.m. - 12:30 p.m. PST
January 9 - Websites from 1:00 p.m. – 2:00 p.m. PST

January 10 – Business Plan from 9:00 a.m. - 10:00 a.m. PST
January 10 - Niche Services from 10:30 a.m. - 12:30 p.m. PST
January 10 - Proposals from 1:00 p.m. - 2:00 p.m. PST

January 11 - Pricing from 9:00 a.m. - 11:00 a.m. PST
January 11 – Press Releases and Media from 11:30 a.m. - 12:30 p.m. PST
January 11 – Staffing Your Company from 1:00 p.m. – 2:00 p.m. PST

January 12 – Day to Day Operations from 9:00 a.m. - 11:00 a.m. PST

January 13-19

Danette will be holding the following webinars:

January 14 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EST
January 14 - Customer Service from 1:30 p.m. - 2:30 p.m. EST

January 15 - Weddings and Event Planning from 10:30 a.m. - 12:30 p.m. EST
January 15 - Software from 1:30 p.m. - 2:30 p.m. EST

January 16 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EST
January 16 –Websites from 1:30 p.m. - 2:30 p.m. EST

Angel will be holding the following webinars:

January 16 – The Basics from 9:00 a.m. - 11:00 a.m. PST
January 16 – Marketing and Advertising from 11:30 a.m. - 12:30 p.m. PST
January 16 – Press Releases and Media from 1:00 p.m. – 2:00 p.m. PST

January 17 - Pricing from 9:00 a.m. - 11:00 a.m. PST
January 17 - Contracts from 11:30 a.m. - 12:30 p.m. PST
January 17 - Proposals from 1:00 p.m. - 2:00 p.m. PST

January 18 – Day to Day Operations from 11:30 a.m. - 1:30 p.m. PST
January 18 – Business Etiquette from 2:00 p.m. - 3:00 p.m. PST

January 20-26

Gone for ECSU Seminar

January 27-February 2

Danette will be holding the following webinars:

January 28 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EST
January 28 - Websites from 1:30 p.m. - 2:30 p.m. EST

January 29 - Weddings and Event Planning from 10:30 a.m. - 12:30 p.m. EST
January 29 - Software from 1:30 p.m. - 2:30 p.m. EST
January 29 – Microsoft Office Applications from 4:00 p.m. – 5:00 p.m. EST

January 30 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EST
January 30 –Business Etiquette from 1:30 p.m. - 2:30 p.m. EST

Angel will be holding the following webinars:

January 28 - Marketing and Advertising from 9:00 a.m. - 11:00 a.m. PST
January 28 – Customer Service from 11:30 a.m. - 12:30 p.m. PST
January 28 – Business Plan from 1:00 p.m. – 2:00 p.m. PST

January 29 - Contracts from 9:00 a.m. - 10:00 a.m. PST
January 29 - Niche Services from 10:30 a.m. - 12:30 p.m. PST
January 29 – Microsoft Office Applications from 1:00 p.m. - 2:00 p.m. PST

January 30 - Pricing from 9:00 a.m. - 11:00 a.m. PST
January 30 – Staffing Your Company from 11:30 a.m. - 12:30 p.m. PST
January 30 – Proposals from 1:00 p.m. – 2:00 p.m. PST

January 31 –Press Releases and Media from 9:00 a.m. - 10:00 a.m. PST
January 31 – Staffing Your Company from 10:30 a.m. - 11:30 a.m. PST
January 31 – Marketing and Advertising from 12:00 p.m. - 1:00 p.m. PST
January 31 – Business Etiquette from 1:30 p.m. - 2:30 p.m. PST

February 1 –Business Plan from 11:30 a.m. - 12:30 p.m. PST
February 1 –Websites from 1:00 p.m. – 2:00 p.m. PST

February 2 – The Basics from 9:00 a.m. - 11:00 a.m. PST

You can contact us at Angelservice1@aol.com for any questions you may have until we have the new website up and running.

Errand Guru Talk Radio

2007-12-07T13:23:00.000-08:00

We have changed the format of our radio show. Our radio show will now be 45 minutes long and will be every other week, at least most of the time. Due to ECSU™, we have had to make a few adjustments. In addition, we plan on having more guest speakers as well as more Q&A segments and Concierge Spotlights in 2008. We LOVED the feedback we received from our listeners and hope that starting with our November 30th show, that we are giving you more of the meat and substance that you have asked for.

Here are the upcoming dates of our radio show for the remainder of 2007 and 2008.

December 14 - Booking travel for your clients

2008
January 4
January 18
February 1
February 15
February 29
March 14
March 21
April 4
April 18
May 2
May 16
May 30
June 13
June 27
July 11
July 18
August 1
August 15
August 22
September 5
September 19
October 3
October 17
October 31
November 7
November 21
December 5
December 19

As always, the radio show is on Fridays at 10 am PDT/1 pm EDT, until Daylight Saving Time. We hope that you can join us on Fridays and if you have any questions regarding the topic we are covering, we encourage you to call in at (646) 478-4999. We also have a live chat, so if you are too shy to have other listeners hear you, you can ask your questions there. Check out http://www.blogtalkradio.com/errandgurutalk for our schedule of topics for 2008.

Concierge Online will have more sessions in 2008

2007-11-18T08:59:00.001-08:00

With the holidays around the corner and Danette and I traveling a lot these next two months, there will be no more sessions for 2007. When we come back in January, we should be refreshed and our new website for Concierge Online will be up and running. The website will include our schedule for 2008. We look forward to sharing more information with you in the new year!

We are practically giving away our time!

2007-10-17T07:45:00.000-07:00

Have you had a chance to sign up for Concierge Online yet? If not, we are still waiting for you. Next month, Danette will not have a chance to offer any of her topics as she will be traveling for the month of November, but I will have a chance to offer a few classes. The holidays get hectic, so why wait? Join us today. With our one hour classes only $30 and our two hour classes only $50, that is a steal considering that Danette and I charge more than $100 per hour for our consultations. Why not learn from an industry expert? They don't call me "The Errand Guru" for nothing. Danette also has so much wonderful information and experiences to share with you. Jump on the bandwagon while we are giving away our time and knowledge.

Schedule for 2007 for Concierge Online

2007-09-30T09:12:00.000-07:00

I know, I know. The new website should have been up already, but it isn't. However, the schedule for the rest of October is going up here.

October 15-20

Danette will be holding the following webinars:
October 15 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EDT
October 15 - Customer Service from 1:30 p.m. - 2:30 p.m. EDT
October 16 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EDT
October 16 - Software from 1:30 p.m. - 2:30 p.m. EDT
October 17 - Websites from 10:30 a.m. - 12:30 p.m. EDT
October 17 - Travel and Tourism from 1:30 p.m. - 2:30 p.m. EDT
October 18 - Weddings and Event Planning from 10:30 a.m. - 12:30 p.m. EDT
October 18 - Customer Service from 1:30 p.m. - 2:30 p.m. EDT
October 19 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EDT
October 19 - Websites from 1:30 p.m. - 2:30 p.m. EDT

Angel will be holding the following webinars:
October 15 - The Basics from 9:00 a.m. - 11:00 a.m. PDT
October 15 - Pricing from 11:30 a.m. - 1:30 p.m. PDT
October 16 - Day to Day Operations from 9:00 a.m. - 11:00 a.m. PDT
October 16 - Contracts from 11:30 a.m. - 12:30 p.m. PDT
October 16 - Niche Services from 12:45 p.m. - 2:45 p.m. PDT
October 17 - Proposals from 9:00 a.m. - 10:00 a.m. PDT
October 17 - Business Etiquette from 10:30 p.m. - 11:30 a.m. PDT
October 17 - Business Plan from 12:00 p.m. - 1:00 p.m. PDT
October 17 - Staffing Your Company from 1:30 p.m. - 2:30 p.m. PDT
October 18 - The Basics from 9:00 a.m. - 11:00 a.m. PDT
October 18 - Pricing from 11:30 a.m. - 1:30 p.m. PDT
October 18 - Press Releases and Media from 1:45 p.m. - 2:45 p.m. PDT
October 19 - Day to Day Operations from 9:00 a.m. - 11:00 a.m. PDT
October 19 - Microsoft Office Applications from 11:30 a.m. - 12:30 p.m. PDT
October 19 - Contracts from 12:45 p.m. - 2:45 p.m. PDT

October 22-27

Danette will be holding the following webinars:
October 22 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EDT
October 22 - Customer Service from 1:30 p.m. - 2:30 p.m. EDT
October 23 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EDT
October 23 - Software from 1:30 p.m. - 2:30 p.m. EDT
October 24 - Websites from 10:30 a.m. - 12:30 p.m. EDT
October 24 - Travel and Tourism from 1:30 p.m. - 2:30 p.m. EDT
October 25 - Weddings and Event Planning from 10:30 a.m. - 12:30 p.m. EDT
October 25 - Customer Service from 1:30 p.m. - 2:30 p.m. EDT
October 26 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EDT
October 26 - Websites from 1:30 p.m. - 2:30 p.m. EDT

Angel will be holding the following webinars:
October 22 - The Basics from 9:00 a.m. - 11:00 a.m. PDT
October 22 - Pricing from 11:30 a.m. - 1:30 p.m. PDT
October 23 - Day to Day Operations from 9:00 a.m. - 11:00 a.m. PDT
October 23 - Proposals from 11:30 a.m. - 12:30 p.m. PDT
October 23 - Niche Services from 12:45 p.m. - 2:45 p.m. PDT
October 24 - Marketing and Advertising from 9:00 a.m. - 11:00 a.m. PDT
October 24 - Customer Service from 12:00 p.m. - 1:00 p.m. PDT
October 24 - Staffing Your Company from 1:30 p.m. - 2:30 p.m. PDT
October 25 - The Basics from 9:00 a.m. - 11:00 a.m. PDT
October 25 - Pricing from 11:30 a.m. - 1:30 p.m. PDT
October 25 - Press Releases and Media from 1:45 p.m. - 2:45 p.m. PDT
October 26 - Day to Day Operations from 9:00 a.m. - 11:00 a.m. PDT
October 26 - Business Etiquette from 11:30 a.m. - 12:30 p.m. PDT
October 26 - Contracts from 12:45 p.m. - 2:45 p.m. PDT

October 29-31

Danette will be holding the following webinars:
October 29 - Travel and Tourism from 10:30 a.m. - 12:30 p.m. EDT
October 29 - Customer Service from 1:30 p.m. - 2:30 p.m. EDT
October 30 - Affiliations and Vendors from 10:30 a.m. - 12:30 p.m. EDT
October 30 - Software from 1:30 p.m. - 2:30 p.m. EDT
October 31 - Websites from 10:30 a.m. - 12:30 p.m. EDT
October 31 - Travel and Tourism from 1:30 p.m. - 2:30 p.m. EDT

Angel will be holding the following webinars:
October 29 - The Basics from 9:00 a.m. - 11:00 a.m. PDT
October 29 - Pricing from 11:30 a.m. - 1:30 p.m. PDT
October 30 - Day to Day Operations from 9:00 a.m. - 11:00 a.m. PDT
October 30 - Marketing and Advertising from 11:30 a.m. - 12:30 p.m. PDT
October 30 - Niche Services from 12:45 p.m. - 2:45 p.m. PDT
October 31 - Pricing from 9:00 a.m. - 11:00 a.m. PDT
October 31 - Customer Service from 12:00 p.m. - 1:00 p.m. PDT
October 31 - Staffing Your Company from 1:30 p.m. - 2:30 p.m. PDT

New website for Concierge Online

2007-08-24T22:54:00.000-07:00

We are excited about our new website, which should be up and running next week. The web site address is www.conciergeonlinetraining.com. There you will be able to check out our schedule we have for the rest of 2007. In addition, we have made several changes. We are now offering only 1 and 2 hour sessions. Also, you get to pick the date and time for your session. As sessions start filling up, we will let you know on the website so that you don't miss out. For those located outside of the United States, we hope to be able to accommodate your time zone so that you are able to learn about the industry as well.

Trainer Announcement

2007-07-29T11:57:00.000-07:00

We appreciate the time that Michelle Moore has spent as a part of our Concierge Online team this year, but she will no longer be a trainer for us. We will continue to provide the same wonderful information we have always provided during these webinars and will continue to cover the same topics as before.

Angel Wilder and Danette Moss

Just a few hours of your time

2007-07-16T08:00:00.000-07:00

Continuing education within the errand and concierge industry is important for all of us. If you don't have the funds or time to travel, then you can still get the information through our Concierge Online sessions. They are webinars, which allow you to join us from wherever you are in the world, as long as you have an Internet connection and a phone line. Our international attendees can call in on a toll free number and the times for each session will be adjusted for your time zone so that it is not too early or too late for you.

Do you have 2 hours available? How about 4?

2007-07-03T20:24:00.000-07:00

If you are looking for ways to fit learning how to run a successful errand or concierge business into your schedule, you can with our Concierge Online webinars. Our webinars not only offer you the chance to hear all of the information, but see that information as well. It will feel as if we are right there with you in person teaching you what you need to know.

You can now join us for 2 or 4 hours. This way you don't have to hop on a plane or worry about hotel accommodations. You can also sit around in your pajamas if you feel like it. Ask all of the questions you want while you are at it. You will still receive the same handouts and notes for your 2 hour session as you would for a 4 hour session, but the information is more condensed.

The cost for our 2 hour sessions is $50 and our 4 hour session is $100.

Concierge Online Sneak Previews

2007-06-18T17:31:00.000-07:00

If you have been wondering what Concierge Online and ECSU™ is all about, then you will not want to miss the next three Internet radio shows that will take place on You Ask, We Answer. Why? Because these shows are sneak previews of what we will reveal during our 4 hour Concierge Online sessions and our 4 day ECSU™ Concierge Boot Camps. We will be providing information regarding different topics that are important to those in the errand and concierge industry. Of course we could hoard the information on how to create a successful errand or concierge service to ourselves, but there is plenty of room for everyone in this industry. We want to help you get started on your way to your own successful business.

Those that call into the radio show will be a part of some special information we will reveal during that time. The call in number is (646) 478-4838. You can also listen to the show on the Internet at You Talk, We Answer Radio

Psst...pretend we're not here

2007-06-10T10:48:00.000-07:00

Hey, for those of you who read Angel's recent newsletter, it seems she is trying to get out of any hard work by sitting around in her pajamas all day and conducting all sorts of Concierge Online sessions. She thinks that she can pull a fast one and offer a sale.

Wait a minute, we think we see her.

Oh, OK, the coast is clear.

We want to sit around in our pajamas as well, because they are sooooo comfy, so we want to get in on the sale too. Join us for any of our Concierge Online sessions through July and receive 50% off.

Oh, oh, here see comes. We have to hide. Listen, head over to www.concierge-on-line.com and sign up for a session now.

Remember, we weren't here and you didn't see us. Bye!!!!!!!!!!!

$25 per hour?

2007-05-30T08:27:00.000-07:00

Where can you get information from one of the industry experts for only $25 per hour? Only at Concierge Online. Angel Wilder, Danette Moss, and Michelle Moore each normally charge over $100 per hour for their consultations. You get a piece of their time for a fraction of that!

With each of them continuing to run successful businesses, you get to sit from the comfort of your home, or wherever you have Internet access and a phone, and pick their brains for four hours of knowledge and advice that they continue to collect from their businesses every day.

You have until Monday, June 4, 2007, to still take advantage of their special. Purchase two sessions and receive half off your third session. Why would you miss out on that?

Want your own personal classroom setting?

2007-05-23T15:43:00.000-07:00

How would you love to be able to have a presentation come to you? When you join one of our Concierge Online sessions, we present our information to you live via the Internet and you get to hear the information being discussed over the phone at the same time.

Because our classes are limited to 10 people at a time, those that attend our sessions get personalized attention and their specific questions are answered at that time. This allows their sessions to be tailored to their business and help them get started faster.

Concierge Online is having their next radio show tomorrow afternoon. For those that listen in on the call, we will be giving only you some exciting news. So call in at (646) 478-4838 to learn how to attract concierge clients.

You Ask, We Answer radio

2007-05-09T11:12:00.000-07:00

We are so excited to let you in on some exciting news! The trainers from Concierge Online want to invite you to listen in on their talk show. Yes, you heard that right. They have their own talk show!

http://www.blogtalkradio.com/conciergebootcamp

Each week we will be giving you an overview of a particular topic that is covered and we will also feature a guest speaker. We will be including several guests from within the industry. Check out the times and dates for our future segments.

Informational Presentation

2007-04-23T07:00:00.000-07:00

Wondering what Concierge Online is all about? Then join us for one of two of our informational presentations. During the hour long session you will be given an introduction to who the three trainers are, and their background, and then a brief overview of what we cover in each of our sessions. The first 16 who sign up will receive 50% off of their first session .

The first informational session will be held on Friday, April 27, 2007. The times are as follows:
Hawaii - 8 am
PDT - 10 am
MDT - 11 am
CDT - 12 pm
EDT - 1 pm
London - 6 pm
Nairobi - 9 pm

The second informational session will be held on Friday, May 4, 2007. The times are as follows:
Hawaii - 3 pm
PDT - 5 pm
MDT - 6 pm
CDT - 7 pm
EDT - 8 pm
Tokyo - 10 am Saturday
Australia EST - 12 pm Saturday

The discount for your first session must be purchased within the two weeks following your Informational Presentation you attend. For the April 27 presentation, your first session must be purchased by May 18, 2007. For the May 4 presentation, your first session must be purchased by May 25, 2007.

For more information, please contact us at training@concierge-on-line.com or info@concierge-on-line.com.

Week of April 16-21, 2007

2007-04-16T12:25:00.000-07:00

The following topics will be covered this week:

Where Do I Start?
Pricing
Day to Day Operations
Travel and Tourism
Niche Services
Wedding and Event Planning
Marketing and Advertising
Affiliation and Vendors
Established Businesses
Business Etiquette

If you would like to join all of the sessions or just one or two, visit our Concierge Online website for more information or to pay for a session.

We have a grand opening special!

2007-04-16T08:28:00.000-07:00

We have a special offer between now and June 4, 2007. Purchase two (2) sessions at the regular price of $100 and receive a third session for $50. That's 12 hours of information for the price of 10! With three different trainers and eleven sessions to choose from, you will be able to find a session to meet your needs for you and your business.

Welcome to Concierge Online's new blog!

2007-04-16T07:55:00.000-07:00

There are many out there who would love to come to a live seminar to learn how to start an errand or concierge service, but circumstances prevent that. You can still learn the same information, but the format is just different. These sessions are conducted online via a PowerPoint presentation from the comfort of your home, office, or wherever you have access to a computer. Visit our Concierge Online website for more information about the sessions, trainers, costs, or any other information you would like to know about.