tag:blogger.com,1999:blog-6236559215538142572009-06-27T15:56:48.130-05:00How Phone Systems, VoiP & Internet impact real businessGastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.comBlogger110125tag:blogger.com,1999:blog-623655921553814257.post-48452493836512299482009-06-27T15:40:00.003-05:002009-06-27T15:56:39.915-05:00

You may have heard the term SIP trunking or SIP trunk thrown around by tech heads. The fact is it's not a friendly term and most business owners, managers, or decision makers have a clue or care to have a clue what a SIP trunk is. Simply put, a SIP trunk is a VoIP telephone line. It allows for one concurrent phone call to come either in or out of your office. The reason this VoIP telephone

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-83192433523230945322009-06-18T13:35:00.003-05:002009-06-18T13:51:09.425-05:00

While it's apparent that many industries, businesses, services, and models are suffering during economic and psychological downtimes, VoIP service is not. If this isn't a testament to the fact that VoIP service is the present, and the future, then I don't know what is. Any product or service that can grow through these times, by definition, is a product that adds tremendous value to its end

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-26432874119877359012009-06-16T16:50:00.004-05:002009-06-16T17:05:15.047-05:00

The ability to monitor, listen, and coach live phone calls is imperative to any business who wishes to improve the quality at which their team operates. How can a manager or owner possibly know if his or her team is missing opportunities or representing the business in a manner that is just not good for business? How can a manager or owner expect to be able to make a new hire and trust that new

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-18587950401448370582009-03-04T12:37:00.003-05:002009-03-04T13:07:19.373-05:00

Xpander Communications recently received MyVoipProvider.com's provider of the month award for March 2009. Xpander Communications is proud to receive this award from such a high profile and independent source. MyVoipProvider.com is an independent Voice Over IP analyst website that examines VoIP phone providers and provides the general market with information and ratings across the VoIP industry.

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-7761410924007535162007-08-06T19:13:00.000-05:002007-08-06T19:22:15.461-05:00

Nimbus VoIP is a turn key business VoIP solution that provides a business with a PBX so that they can take advantage of call transfer, ring all phones, extension dialing, all without having to actually purchase a PBX phone system! Nimbus VoIP takes it a step further through features that go beyond typical and become super practical. Since Nimbus VoIP is developed entirely by Xpander, feature

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-212359850056408202007-07-31T11:00:00.000-05:002007-07-31T11:16:58.168-05:00

Every year there are going to be more providers offering Business VoIP solutions and like any booming industry you're going to have many companies in it to make money off the boom. Companies that see VoIP as a buzz word that generates revenue rather than a technology that must be perfected at all costs. The problem is how do you know which company is perfecting their business VoIP solution and

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-52298552245166877662007-06-26T16:48:00.000-05:002007-06-26T16:56:17.871-05:00

Customer Connect is an advanced phone messaging system that calls people and plays an important message for them, and then allows the caller to be connected to directly to any phone in the world. Customer Connect achieves all of this without a business having to purchase a PBX, phone system, dialer, or any kind of software system. That's why there's no upfront costs!A completely virtual solution

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-5363670410918245672007-06-26T15:54:00.000-05:002007-06-26T16:05:56.711-05:00

The mobility of having a cordless phone in your place of business is a huge daily convenience. The problem is that most cordless phones do not have the functionality business people seek, such as transfer, hold, conference, and line status. Another problem is that in recent history it has been very difficult and expensive to achieve a fully working business cordless unit that does possess all

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-16369239661753806772007-06-21T13:59:00.000-05:002007-06-21T14:41:50.987-05:00

1 - Never goes down, not even during a category 5 hurricane2 - No PBX system maintenance or service calls....EVER3 - No expensive PBX equipment to purchase4 - Automatic system updates keep you up to date5 - Plug and play VoIP phones work anywhere, even other continents, as long as there is an internet connection6 - Voicemail systems are accessible via the web and email7 - Free local and

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-50906859155481112922007-06-15T11:03:00.000-05:002007-06-15T11:51:57.916-05:00

Business organizations in south florida face the monster challenge of running seamlessly through category 4 and 5 hrricane storms for what seems like half of the entire year! Keeping your phone systems up and running is the most critical aspect of doing business during a hurricane. Most businesses deal with customers, partners, or suppliers that are scattered across the country, and they don't

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-13813478334822466582007-06-11T20:55:00.000-05:002007-06-11T21:07:05.967-05:00

A call center phone system is the only way to ensure every inbound and outbound phone call reaches it's precise destination with the ability to loop someone on hold forever just as easily as giving them the option to go to specific mail boxes. A call center pbx phone system is also the only way to gain a "cradle to grave" report of every call and 100% of office phone activity. This information

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-55776331995575183362007-06-04T21:42:00.000-05:002007-06-04T22:15:27.257-05:00

In a market of business voip service providers boasting arsenals of features that mean absolutely nothing to the majority of small business owners, simplicity is severely overlooked. The "buzz words" such as web gui and find me/follow me are what the VoIP providers are focusing on, however these features are merely toys when compared to true PBX phone system features that businesses are used to

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-42050639284297263572007-06-03T19:12:00.000-05:002007-06-03T19:25:05.236-05:00

The fear of change impacts everybody and every market differently. Some products are conducive to change and experimentation to find the best combination of results, while other products anchor themselves to businesses for many years with a major of fear of messing with that anchor. Telephone lines and telephone systems are definitely in that category. No business on earth wants to be down,

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-8678527224671268072007-06-03T18:52:00.000-05:002007-06-03T19:09:25.439-05:00

When shopping for business phone systems a searcher can expect to find an infinity of choices. The new platform, which will ultimately be the platform of the future, is VoIP (Voice Over IP). Businesses who want to stay ahead of the curve will look at VoIP now and adapt the platform before many others who are afraide of change. With VoIP being the platform of the future, small businesses have

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-64190867969261878952007-05-31T11:16:00.000-05:002007-05-31T14:51:15.851-05:00

Businesses, especially small and medium business, face difficult challenges when moving their office from one location to another. The biggest challenge is always the phone system. Your office can be in upheaval, completely in between moves, but if your phones ring the way they're supposed to, then everything is gravy. The minute you're stuck between office locations mid-move and on top of

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-24298899014352586452007-05-19T14:27:00.000-05:002007-05-19T16:11:52.290-05:00

For years PBX phone system installers and key telephone system installers have been an integral part in small, medium, and large business operations. The businesses rely on the PBX system vendor for any and all changes, updates, and fixes that will pop up unexpectedly over time. There is not one business I have come in contact with that is familiar with PBX programming and language. The PBX and

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-62686587269280960692007-05-08T16:02:00.000-05:002007-05-08T16:12:12.692-05:00

Business VoIP is nothing but shades of grey. There is no black and white. There are many hosted PBX, IP PBX, and internet phone systems that are all different. There is no brand leader that is automatically trusted. The closest thing is Vonage, and they shouldn't even be on your radar if you run any type of a serious business operation. Business VoIP and IP phone systems are going to take over

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-34365356768606339702007-04-24T15:27:00.000-05:002007-04-24T15:36:12.627-05:00

If you're a small business looking at a fully hosted PBX phone system, which is a phone system that is housed in a secure facility as opposed to a closet in your office, then you better watch out. Many hosted PBX and VoIP phone systems are but mere toys, a playskool brand when compared to the real deal. Many VoIP providers are rushing to the market to make a quick buck off of small business

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-24384834041409048182007-04-23T22:10:00.000-05:002007-04-23T22:28:45.027-05:00

If large business challenges are 3-dimensional, then small business challenges are 4-dimensional. Large businesses enjoy the most powerful, well power, in this great country. The power of a widely recognized and trusted brand. The large business can internally focus on making itself a better machine, even though this seldom happens. Large businesses, despite some of them having ridiculously

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-25748682648269405652007-04-23T19:37:00.000-05:002007-04-23T19:55:45.946-05:00

If you know what grab and hold is, pat yourself on the back for having a phone system that truly is great. If you do not know what grab and hold is, then you're just like everybody else! Grab and hold is a feature performed by a business PBX phone system that is ultra convenient. What this allows you to do is deal with multiple important calls coming in at the same time. How often have you

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-46408159261311462242007-04-23T18:10:00.000-05:002007-04-23T19:36:51.342-05:00

Gone are the days when your PBX phone system came from one vendor, your local and long-distance lines from another. Many companies have 3 seperate vendors. One for local phone service, one for long distance service, and one that sells and maintains PBX phone equipment. This creates an absolute mess when it comes to troubleshooting issues. Often an issue will arise and it will be confusing as

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-32659965445789998832007-04-18T22:05:00.000-05:002007-04-18T22:17:23.772-05:00

Let me start by saying that no matter how feature packed and powerful a VoIP phone system might be, it will sound like crap if connected to a poor internet service. The VoIP phone system in and of itself is simply an information packed service that is delivered across an internet line. The ultimate quality of the VoIP phone system, especially in terms of voice clarity, will always boil down to

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-4013904495950199532007-04-15T23:00:00.000-05:002007-04-15T23:10:57.628-05:00

The vast majority of the small business market can qualify for VoIP services such as hosted PBX. The sooner your business transitions to VoIP, the sooner you will be ahead of your competitors. Business VoIP is undoubtedly a wave we are all seeing come to life before our eyes. An increasing number of businesses are going to be transitioning to a VoIP phone system until we hit an all out tipping

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com1tag:blogger.com,1999:blog-623655921553814257.post-67048055407208825332007-04-15T20:16:00.000-05:002007-04-15T21:06:42.017-05:00

Great phone systems all share something in common. No matter what size or type business phone system you look at, the great ones will all stand head and shoulders above the rest when it comes to the concept of easy flexibility. Easy flexibility is defined as how easy it is to update the system. Great phone systems can change features on a dime. Crappy phone systems do not take well to updates

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0tag:blogger.com,1999:blog-623655921553814257.post-64470300350772858702007-04-12T09:33:00.000-05:002007-04-12T09:46:54.532-05:00

Small business phone systems have long been looked at as unimportant pieces of equipment that are just supposed to do the bare minimum. Nothing fancy, nothing powerful, just hold, transfer, conference, and page. Small businesses are used to this type of a limited phone system and have grown accustomed to using a PBX that is actually not allowing them any flexibility. By flexibility I mean

Gastonhttp://www.blogger.com/profile/01307320883430426429noreply@blogger.com0