Microsoft Dynamics CRM 4.0 - CRM LIVE - and Titan Blog

Photo post confusion

2008-02-18T21:19:00.001-06:00

Sorry folks, there was a mix up and some family pics were posted to the wrong blog. My apologies. Regards, Jon Petrucelli

CRM Showing Stronger Growth Than ERP, says Microsoft Senior Executive

2008-02-01T07:49:00.000-06:00

BY News Editor PUBLISHED: December 1, 2007 Microsoft credits strong growth in CRM for putting MS Business Solutions over the $1 billion mark in fiscal 2007. As for ERP, well, the silence following all the kudos for CRM may well have spoken volumes. According to Jeff Raikes, president of the Microsoft Business Division,

Dynamics CRM 4.0 Mobile Interface pending update to the v3.0 Mobile Express/Thin-Client.

2008-01-30T11:01:00.001-06:00

Many of our clients have been asking about the pending release and roadmap for the Mobility client and the GP connector. We are being told that the mobility client is being worked on and will be released soon. No word on the connectors. I was in a briefing on CRM 4.0 last summer at the Partner Conference and they stated that the mobility access is a "cornerstone" of 4.0 so I expect

Microsoft Dynamics CRM 4.0 Training guides and links and information

2008-01-30T09:27:00.001-06:00

Here is a great post about MS CRM and all the various training available to the community. There is a TON. I have been through this and it is very good now and they will continue to enhance and build on it for years! There are at least 500 hours of training available to full clients. That is a lot of information. Trust me, I have been through a lot of it getting triple certified

We received an Award from Microsoft - The "Compete to WIN" Award

2008-01-30T09:03:00.001-06:00

I am proud to announce that last week (Jan 23rd approx) we were awarded the South Central Area (TX and 4 other states) 2008-H1 COMPETE TO WIN Award. This is especially encouraging as the pool of nominations included all MS products not just CRM or Dynamics. The award revolves around competing effectively against many of the alternative CRM products in the market. We went head-to-head

MS Dynamics CRM 4.0 Email Routing, Connector and Management Advancements and Enhancements

2008-01-30T08:11:00.001-06:00

One of the big problems in CRM 3.0 was the email integration/management. There were huge improvements over version 1 and 1.2 but there were still many opportunities to streamline the process and configuration. Well MSFT really worked on this and I am happy to say the Email management functions and features and architecture has been greatly enhanced. I am sure we will discover

From CRM Buzz: How Companies Waste Leads

2008-01-24T05:32:00.001-06:00

How Companies Waste Leads – My Take: The net-net of the story is that companies should better manage and track their leads. The recommendations are to Have a CRM system (Me thinks that is a good idea ;-)) and then to have a formal tracking and nurture program that retains the warm leads. Sales people get caught up on HOT leads and may not facilitate a long term nurture strategy so the

Bill Gates Last day video - This is too funny. You gotta see this.

2008-01-17T12:06:00.001-06:00

http://alexbarnett.net/blog/archive/2008/01/17/billg-last-full-day-at-microsoft-has-come-and-gone.aspx Click the link and then hit the play button. I watched a few last week and the sound was all messed up. This is the best one with the sound I have heard. Very funny and loads of cameos. At the Conventions they always have funny self deprecating humor like this. Its worth ten mins.

Microsoft Dynamics CRM LIVE is coming and will offer clients more choice than ever before!

2008-01-14T08:56:00.001-06:00

Microsoft Dynamics CRM Live delivers a fast, flexible and familiar customer management solution for businesses looking to combine the power of online services with the richness of their everyday productivity applications. This solution is optimized for business work groups or departments who want to have their customer relationships managed by Microsoft. We have been in the beta/Early Adopter

Dynamics CRM 4.0 System Requirements Details

2008-01-14T07:46:00.001-06:00

The bottom line on hardware and software requirements: Get solid hardware for the CRM server. Especially if you are trying to do it right. 2GB RAM, Large HD and fast processor are so cheap nowadays that it is worth it. At a minimum make sure you have the room to add RAM. You also want to make sure you have fast seek times and fast speeds on your Hard Drive. This is a DB drive application and

Good marketing video explaining the Marketing modules and features of Microsoft Dynamics CRM

2008-01-13T00:17:00.000-06:00

I got this from the CRM Facebook group. http://www.microsoft.com/dynamics/everyonegetsit/default.mspx?WT.mc_id=egivanity Microsoft is getting much better at explaining the business value of the technology to the people. This is not an easy thing to do and I think they are getting better at competeing in the domain.

CHOICE Explained - The value and growing momentum around the general launch of the MS CRM LIVE SAAS Solution

2008-01-11T07:12:00.001-06:00

CHOICE is an interesting word to build a marketing campaign and go to market strategy around. I think it is especially ironic given that MSFT has spent more money in anti-trust defense than probably any other company. I like to joke around that “You have Choice as long as you pick Microsoft CRM.” LOL. ;-) Luckily you have some pretty dang good

More on the Brad Wilson Q&A Regarding Dynamics CRM 4.0 Strategy - Good info regarding the vision and direction in here...

2008-01-11T06:44:00.001-06:00

CRM Buyer magazine posted this interesting Q&A. Brad Wilson came on board right before the projected launch of CRM v 2.0 and immediately squashed it from as far as I can tell. I remember those days and my impression was that this guy better do something big or else we are going to shelve this MS CRM product. We had been doing a lot of investing and

CLIENT Feedback on CRM 4.0 Installation "This seems to Rock"

2008-01-10T14:52:00.001-06:00

One of our clients is very savvy and has already run test upgrades on their existing CRM 3.0 test system. Here is their feedback on the upgrade and the resulting CRM 4.0 performance. “I have the new CRM running on a test server, the Outlook integrator is a 100 times better. I am still going through several of the options but I have not had a problem

Dynamics CRM 3.0 to 4.0 UPGRADE Tips, Findings and Recommendations - Part 1

2008-01-09T11:34:00.001-06:00

Line of Business core application upgrades can be a very tenuous time for a system admin. Luckily we have been doing a lot of CRM 4.0 related work: Installations, upgrades, code version moves and just general poking around (technical term). We are going to start posting our findings and recommendations to share with our loyal readers, if any are out there. Hopefully they will bring someone some

Do you want to get into the Microsoft CRM LIVE beta program.

2008-01-09T11:08:00.000-06:00

Let me know. Call 512-498-1005. They are expanding the program and taking more early adopters in. Price is free.!!! Cant beat that. For more info, read the CRM Team Blog article. Choice Begins Today - Say good-bye to the one-size-fits-all and one-way CRM systems of yesterday, and say hello to the Microsoft Dynamics CRM Live. Beginning today,

CRM 4.0 - Language Pack UI Installation Pack Details

2008-01-09T08:20:00.001-06:00

From Menno - By installing a Language Pack on the server that is running Microsoft Dynamics CRM 4.0 and then enabling the language in the Microsoft Dynamics CRM 4.0 Web application, users can view Microsoft Dynamics CRM 4.0 in a language other than the base language of the installation. Follow these instructions to get the packs: -Access the download

Microsoft Dynamics CRM 4.0 Multi Language - First language packs now available for download

2008-01-09T08:03:00.001-06:00

The Microsoft Dynamics CRM Team today announced that the Microsoft Dynamics CRM 4.0 English, German and Spanish language packs are now available for download.

Dynamics CRM 4.0 Installation Video

2008-01-04T19:57:00.001-06:00

Another Great Video from Channel 9 and the CRM team. John O’Donnell walks you through the simple installation of MS CRM 4.0. These guys are really putting out some amazing content. Great Stuff and Kudos to them for sharing so much and helping evangelize! There is just no way any individual partner could put this much high quality content out. Enjoy -

What's New in Microsoft Dynamics CRM 4.0 - Great overview information here on the new upgrades and enhancements.

2008-01-04T19:45:00.001-06:00

Published: January 2, 2008 - Microsoft Dynamics CRM 4.0 business software is a complete customer relationship management (CRM) solution that provides the capabilities that organizations need to gain and retain competitive advantage in today's business world. Microsoft relies on customers to guide product evolution. To this end, the Microsoft Dynamics CRM

Dynamics CRM 4.0 SDK now available online

2008-01-04T16:49:00.001-06:00

The Microsoft Dynamics CRM 4.0 SDK is now ready for download. The documentation is critical in for both programmers and for others. There are loads of examples of code and real world scenarios. Everyone that is an admin or super user should know where this doc is and how to use it to get answers. There is also a lot of info about the new features etc.

Channel 9 - John O'Donnell Demos the Dynamics CRM 4.0 Data Migration Wizard

2008-01-04T15:16:00.001-06:00

John O'Donnell, who is a Microsoft Dynamics ISV Architect Evangelist, demonstrates the new Data Migration Manager tool in Microsoft Dynamics 4.0 showing how the new Data Migration Manager is used to import and link multiple entities from CSV files. John O-Donnell blogs at http://blogs.msdn.com/usisvde.

Microsoft Dynamics CRM 4.0 online event

2008-01-02T15:24:00.001-06:00

Microsoft Dynamics CRM 4.0 is THE RIGHT CHOICE for marketing, sales & customer service success Discover how Microsoft Dynamics CRM 4.0 can help you deepen customer relationships and stay competitive. With Microsoft Dynamics CRM 4.0 you can: · ... [StartDate: 2/7/2008 9:00 AM Pacific Time (US & Canada); EndDate: 2/7/2008 11:30 AM Pacific Time (US & Canada);

Happy New Year 2008

2008-01-02T15:17:00.001-06:00

Happy New year to everyone! Thanks to all our clients and partners out there. We have had a great year in 2007 and we owe that all to our great clients and partners. Without them we would not be in business for sure. We have again grown the business 100+ percent in 2007 and we expect that same growth in 2008. CRM 4.0 has just launched and we have

4.0 SDK details

2007-12-26T16:11:00.000-06:00

Fromm the TEAM: The product is shipped and now you may be asking, where is the SDK? Check the Downloads page in the Microsoft Dynamics CRM Developer Center the first week in January. We are working hard to ensure that the SDK contains all the sample code you’ll need to get started with the new features. Thanks for your patience, Microsoft Dynamics CRM SDK Team Jon Petrucelli - President and