tag:blogger.com,1999:blog-380528032009-03-02T01:05:39.235-08:00Computer TipsKootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comBlogger39125tag:blogger.com,1999:blog-38052803.post-55829928354872561562008-07-07T16:32:00.000-07:002008-07-07T16:45:32.122-07:00Smart Quotes<p>As you type text, some Microsoft Office programs automatically change straight quotation marks to curly quotation marks (also known as smart quotes or typographer's quotes). Using Word 2007, turn his feature on or off: </p><ul><li>Click the Microsoft Office Button, then Word Options</li><li>Click Proofing, then AutoCorrect Options</li></ul><p>In the AutoCorrect dialog box, do the following:</p><ul><li>Click the AutoFormat As You Type tab, and under Replace as you type, select or clear the "Straight quotes" with &#8220smart quotes&#8221 check box</li><li>Click the AutoFormat tab, and under Replace, select or clear the "Straight quotes" with &#8220smart quotes&#8221 check box</li></ul><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-5582992835487256156?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-38656819644162198822008-06-20T11:35:00.001-07:002008-06-20T11:35:24.596-07:00Prevent Virus Attacks with Data Execution Prevention<div class=Section1> <p class=MsoNormal>Data Execution Prevention (DEP) is a Windows Vista security feature that can help prevent damage to your computer from viruses and other security threats by monitoring your programs to make sure that they use system memory safely. If DEP notices a program on your computer using memory incorrectly, it closes the program and notifies you. <o:p></o:p></p> <p class=MsoNormal>Some legitimate programs may not run correctly when DEP is turned on. Check for a DEP-compatible version of the program or an update from the software publisher. If one is not available, you can turn off DEP for the program:<o:p></o:p></p> <p class=MsoNormal>1. Go to Start &gt;&gt; Control Panel &gt;&gt; System<o:p></o:p></p> <p class=MsoNormal>2. Select Advanced System Settings from the Tasks list on the left<o:p></o:p></p> <p class=MsoNormal>3. Select the Advanced tab, then Settings under the Performance section<o:p></o:p></p> <p class=MsoNormal>4. Select the Data Execution Prevention tab, then click to Turn on DEP for all program except those selected<o:p></o:p></p> <p class=MsoNormal>5. Click on Add, browse for and select the applicable program<o:p></o:p></p> <p class=MsoNormal>6. Click on Apply, then click OK to confirm<o:p></o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-3865681964416219882?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-91169550815630642702008-06-13T08:53:00.001-07:002008-06-13T08:53:29.646-07:00Restore Old Versions of Files<div class=Section1> <p class=MsoNormal>Windows Vista (Business, Enterprise, and Ultimate editions), has a new feature called Restore Previous Versions.&nbsp; Every time a system restore point is created, new versions of your files are created at the same time.<o:p></o:p></p> <p class=MsoNormal>To restore from previous versions of a file:&nbsp; browse through your documents folder and right mouse click on the file name, then click Restore Previous Versions. <o:p></o:p></p> <p class=MsoNormal>From the list of previous versions, select the applicable date to restore from, and then save a copy of the entire document or overwrite the current version.<o:p></o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-9116955081563064270?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-29831455051687575122008-06-06T09:06:00.000-07:002008-06-06T09:36:42.200-07:00Screen Orientation Troubleshooting<p class="MsoNormal">Ever hit the wrong sequence of keys on your keyboard and everything on your screen has turned sideways – or even upside down? On some computers, the Ctrl-Alt-Direction keys will change your screen orientation. </p><p class="MsoNormal">To fix the issue: press Ctrl-Alt-Up</p><p class="MsoNormal">If you’d like to change the screen orientation, and you have a Tablet PC, here are the shortcut keys:</p><div class="Section1"><ul><li><div class="MsoNormal">Ctrl-Alt-Up - right side up</div></li><li><div class="MsoNormal">Ctrl-Alt-Right - 90 degrees</div></li><li><div class="MsoNormal">Ctrl-Alt-Down - 180 degrees</div></li><li><div class="MsoNormal">Ctrl-Alt-Left - 270 degrees<?xml:namespace prefix = o /><o:p></o:p></div></li></ul></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2983145505168757512?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-75837659863168746272008-06-02T15:15:00.001-07:002008-06-02T15:15:52.530-07:00Adjust Vista's Visual Effects to Improve Performance<div class=Section1> <p class=MsoNormal>If Windows Vista is running slowly, you can speed it up by disabling up to 20 of it&#8217;s visual effects: like the transparent glass look, the way menus open or close, or whether shadows are displayed.<o:p></o:p></p> <p class=MsoNormal>To adjust the visual effects:<o:p></o:p></p> <p class=MsoNormal>1.&nbsp; Go to Start &gt;&gt; Control Panel &gt;&gt; Performance Information and Tools<o:p></o:p></p> <p class=MsoNormal>2.&nbsp; Select Adjust Visual Effects from the Tasks list on the left.&nbsp; If you are prompted for an administrator password or confirmation, type the password or provide confirmation.<o:p></o:p></p> <p class=MsoNormal>3.&nbsp; Select the Visual Effects tab, click Adjust for best performance &#8211; or click Custom and de-select the visual effects you&#8217;d like to turn off. <o:p></o:p></p> <p class=MsoNormal>4.&nbsp; Click Apply, then OK to confirm your changes.<o:p></o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-7583765986316874627?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-38626695645672693072008-05-31T21:56:00.001-07:002008-05-31T21:56:52.855-07:00Speech Recognition Software<div class=Section1> <p class=MsoNormal>Using only your voice, you can start programs, open menus, click buttons and other objects on your screen, dictate text into documents, and even write and send emails.&nbsp; <o:p></o:p></p> <p class=MsoNormal>Windows Vista comes with built-in voice recognition capabilities.&nbsp; To find it, click the Start Button and enter <b>speech recognition</b> in the start search box.&nbsp; <o:p></o:p></p> <p class=MsoNormal>When the search results appear, click on Windows Speech Recognition, plug in your headset or desktop microphone, and follow the wizard.<o:p></o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-3862669564567269307?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-73700700610810604072008-05-26T10:03:00.000-07:002008-05-31T21:30:32.415-07:00Regular PC Maintenance<div class="Section1"><p class="MsoNormal">Over time, computers slow down and may even grind to a halt. Taking a proactive approach with regular maintenance will help prevent disasters - like computer crashes or virus infection - and keep your computer up and running at optimal speeds.</p><p class="MsoNormal">Kootenay I.T. offers discounted regular maintenance contracts and pre-paid service contracts - <a href="mailto:mrivers@kootenayit.com?subject=Maintenance%20contracts">send an email</a> to request more details.<?xml:namespace prefix = o /><o:p></o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-7370070061081060407?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-55663134129709999892008-04-20T21:49:00.000-07:002008-05-31T21:30:50.550-07:00Typing French AccentsI'm asked quite often how to type French accents: Hold down the ALT key, then type the three or four digits listed below. When you release the ALT key, the character will appear. Note that you'll need to type the numbers with the numeric keypad, not with the row of numbers across the top of your keyboard. <ul><li>à - 133</li><li>À - 0192</li><li>é - 130</li><li>É - 144</li><li>è - 138</li><li>È - 0200</li><li>ê - 136 </li></ul><p>For more French accent codes go to <a href="http://french.about.com/library/bl-accents.htm">http://french.about.com/library/bl-accents.htm</a>.</p><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-5566313412970999989?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-29873713168276713662008-03-27T11:39:00.001-07:002008-03-27T11:39:48.171-07:00Increase productivity on slow internet connections<div class=Section1> <p class=MsoNormal>If you have a slow internet connection or are still using dial-up, here are some tips to increase the speed of internet browsing and sending or receiving email:<o:p></o:p></p> <p class=MsoNormal><b>Compress email attachments: </b>&nbsp;Compressing your file attachments can dramatically reduce the time needed to send and receive emails.&nbsp; <a href="http://www.download.com/WinZip/3000-2250_4-10003164.html" target="_blank">WinZip</a> is one of the more common compression tools, but you can find more on <a href="http://www.windowsmarketplace.com/results.aspx?text=compression&amp;tabid=1" target="_blank">Windows Marketplace</a>.<o:p></o:p></p> <p style='line-height:normal'><b><span style='font-size:11.0pt;font-family: "Calibri","sans-serif"'>Turn off Internet Explorer graphics:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>&nbsp; Graphics take time to download on slow internet connections, but you have the option to disable the graphics and speed up internet browsing.&nbsp; In Internet Explorer, go to Tools / Internet Options / Advanced.&nbsp; In the Multimedia section, clear all the check boxes, then click Apply to save the changes.<o:p></o:p></span></p> <p style='line-height:normal'><b><span style='font-size:11.0pt;font-family: "Calibri","sans-serif"'>Use email distribution lists:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>&nbsp; An email message sent to multiple people is sent faster and more efficiently when you use a distribution list.&nbsp; In Microsoft Outlook go to File / New / Distribution List.&nbsp; Enter a name for the list (ie: Family), click Select Members, then browse for and select each contact to add to the list.&nbsp; To send an email using the distribution list, enter the name (ie Family) into the TO field of your email message.<o:p></o:p></span></p> <p style='line-height:normal'><b><span style='font-size:11.0pt;font-family: "Calibri","sans-serif"'>Use simple email signatures:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>&nbsp; Elaborate signatures that include multiple images take up a lot of unnecessary space in each email, and can slow down the time it takes to send or receive messages.&nbsp; Instead of using images, try a combination of fonts, type sizes and colors to create a distinctive signature.<o:p></o:p></span></p> <p style='line-height:normal'><b><span style='font-size:11.0pt;font-family: "Calibri","sans-serif"'>Increase your web page cache:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>&nbsp; By increasing the size of your temporary internet files cache, you can decrease the amount of time it takes to open each page when you revisit a website.&nbsp; In Internet Explorer, go to Tools / Internet Options / General tab / Settings.&nbsp; Check the radio button to automatically check for newer versions of stored pages, and set the amount of disk space to at least 250mb.<o:p></o:p></span></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2987371316827671366?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-41768426402019223842008-03-09T16:56:00.000-07:002008-03-09T17:00:29.910-07:00Exporting Contacts<div class="Section1"><p class="MsoNormal">One of the quickest ways to send all your Microsoft Outlook or Outlook Express contacts to someone is to export them into a spreadsheet file, then email the file to them.</p><ol><li><div class="MsoNormal">Open Microsoft Outlook or Outlook Express<?xml:namespace prefix = o /><o:p></o:p></div></li><li><div class="MsoNormal">Select File Export<o:p></o:p></div></li><li><div class="MsoNormal">When the Wizard starts, select ‘Export to a File’ and click Next</div></li><li><div class="MsoNormal">Select ‘Export to Microsoft Excel’ and click Next</div></li><li><div class="MsoNormal">Select your Contacts folder from the list of folders and click Next<o:p></o:p></div></li><li><div class="MsoNormal">Select the location to save the file, and enter a file name<o:p></o:p></div></li><li><div class="MsoNormal">Click Finish<o:p></o:p></div></li></ol></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-4176842640201922384?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-12962262588114206862008-02-15T09:16:00.000-08:002008-02-15T09:40:25.426-08:00Diagnose & Repair Microsoft Office programsMicrosoft Office 2007 includes a series of diagnostic tests that can solve problems - like computer crashes - and may identify ways that you can fix other problems yourself. I used the diagnostics the other day to resolve 2 issues with Microsoft Outlook -- an 'Outlook Today' startup error message kept popping up, and I was no longer able to synchronize my Calendar and Contacts items to my cell phone. To run the diagnostics: <ul><li>Select <strong>Help / Office Diagnostics</strong> from the menu</li><li>Select <strong>Run Diagnostics</strong></li></ul>For more information, go to <a target="_blank" href="http://office.microsoft.com/en-us/help/HA012340761033.aspx">http://office.microsoft.com/en-us/help/HA012340761033.aspx</a><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-1296226258811420686?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-43669807366221251572008-02-09T12:47:00.001-08:002008-02-09T14:08:17.355-08:00Correct monitor flicker<div class="Section1"><p class="para"><span style="font-family:'Calibri','sans-serif';">To get the best possible display from your computer monitor, you may need to adjust the refresh rate. If the refresh rate is too low, the monitor can flicker, which can cause eye strain and headaches. To change the refresh rate:<?xml:namespace prefix = o /><o:p></o:p></span></p><p class="para"><span style="font-family:'Calibri','sans-serif';">Using Windows XP:</span></p><ul><li><div class="para"><span style="font-family:'Calibri','sans-serif';">Right mouse click on your desktop and select <b>properties</b></span></div></li><li><div class="para"><span style="font-family:'Calibri','sans-serif';">Go to the <b>settings</b> tab, and then click <b>advanced</b></span></div></li><li><div class="para"><span style="font-family:'Calibri','sans-serif';">Go to the <b>monitor</b> tab, and select a refresh rate of at least 75 Hertz<o:p></o:p></span></div></li></ul><p class="para"><span style="font-family:'Calibri','sans-serif';">Using Windows Vista:</span></p><ul><li><div class="para"><span style="font-family:'Calibri','sans-serif';">Right mouse click on your desktop and select <b>personalize</b></span></div></li><li><div class="para"><span style="font-size:100%;"><span style="font-family:Symbol;"><span style="mso-list: Ignore"><span style="FONT: 7pt 'Times New Roman'"> </span></span></span><span style="font-family:'Calibri','sans-serif';">Select <b>display settings</b>, and then click on the <b>advanced settings</b> button<o:p></o:p></span></span></div></li><li><div class="para"><span style="font-family:'Calibri','sans-serif';">Go to the <b>monitor</b> tab, and select a refresh rate of at least 75 Hertz<o:p></o:p></span></div></li></ul></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-4366980736622125157?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-26652471662310749912008-01-29T20:22:00.001-08:002008-01-29T20:42:26.934-08:00Speed up Windows XP<p class="MsoNormal">...by disabling specific visual effects:</p><ol><li><div class="MsoNormal">Click Start, right-click My Computer, and click Properties</div></li><li><div class="MsoNormal">Click the Advanced tab and in the Performance area, click Settings</div></li><li><div class="MsoNormal">Open the Visual Effects tab and select the Custom option</div></li><li><div class="MsoNormal">Clear the check boxes for the visual effects you want to disable</div></li><li><div class="MsoNormal">Click OK, then OK again to accept your changes<?xml:namespace prefix = o /><o:p></o:p></div></li></ol><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2665247166231074991?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-87041288576612685722007-11-19T10:29:00.001-08:002007-11-19T14:21:50.328-08:00Reduce photo size for emailing<div class="Section1"><p class="MsoNormal">If you’re like me and take all your pictures with a digital camera at the highest quality possible, you may have trouble sending them by email because they will be too large.<?xml:namespace prefix = o /><o:p></o:p></p><p class="MsoNormal">A quick way to reduce your photo size when sending it by email is to:</p><ol><li><div class="MsoNormal">Browse to the picture folder on your computer<o:p></o:p></div></li><li><div class="MsoNormal">Right mouse click on the file name of the photo you want to send<o:p></o:p></div></li><li><div class="MsoNormal">Select SEND TO, then MAIL RECIPIENT<o:p></o:p></div></li><li><div class="MsoNormal">A window pops up asking you to select the file size</div></li><li><div class="MsoNormal">Select the ‘smaller’ or ‘small’ option, and click ATTACH<o:p></o:p></div></li><li><div class="MsoNormal">Your email message pops up – enter an email address, subject and message and click SEND<o:p></o:p></div></li></ol><p class="MsoNormal">Note that you can send more than one photo at a time -- ‘Click and drag’ to select file names that are beside each other on the list, or hold the CTRL key down and click on each file name -- then right mouse click and select SEND TO. <o:p></o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-8704128857661268572?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-22780865098633824142007-11-07T11:29:00.001-08:002007-11-07T12:11:54.206-08:00View Microsoft PowerPoint files with free viewer<div class="Section1"><p class="MsoNormal">Don’t have the software to view slide shows created in Microsoft PowerPoint? Try the free PowerPoint Viewer found at the following link:<?xml:namespace prefix = o /><o:p></o:p></p><p class="MsoNormal"><o:p></o:p><a href="http://www.microsoft.com/downloads/details.aspx?FamilyId=428D5727-43AB-4F24-90B7-A94784AF71A4&amp;displaylang=en">http://www.microsoft.com/downloads/details.aspx?FamilyId=428D5727-43AB-4F24-90B7-A94784AF71A4&amp;displaylang=en</a><o:p></o:p></p><p class="MsoNormal"><o:p></o:p>Download and install the software: <o:p></o:p></p><p class="MsoNormal" style="MARGIN-LEFT: 66pt; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo2"><span style="mso-list: Ignore">1.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Click the Download button and save the file to your My Documents folder<o:p></o:p></p><p class="MsoNormal" style="MARGIN-LEFT: 66pt; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo2"><span style="mso-list: Ignore">2.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Double-click the PPViewer.exe program file in your My Documents folder to start the setup program<o:p></o:p></p><p class="MsoNormal" style="MARGIN-LEFT: 66pt; TEXT-INDENT: -18pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo2"><span style="mso-list: Ignore">3.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Follow the instructions on the screen to complete the installation<o:p></o:p></p><p class="MsoNormal">View the slide show by double-clicking on the PowerPoint file, which will launch PowerPoint Viewer 2003.<o:p></o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2278086509863382414?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-6168512431009558702007-10-28T19:33:00.001-07:002007-10-28T21:57:12.691-07:00Set your PC clock automatically<div class="Section1"><p class="MsoNormal">Windows XP can automatically synchronize your clock to keep it accurate. To set this up:</p><ol><li><div class="MsoNormal">Right-click your clock, and then click Adjust Date/Time<?xml:namespace prefix = o /><o:p></o:p></div></li><li><div class="MsoNormal">Click the Internet Time tab, then the Server down arrow<o:p></o:p></div></li><li><div class="MsoNormal">Select time.nist.gov from the list<o:p></o:p></div></li><li><div class="MsoNormal">Confirm that the Internet time synchronization box is checked<o:p></o:p></div></li><li><div class="MsoNormal">Click Update Now, and Windows XP contacts the Internet time server and sets your clock<o:p></o:p></div></li><li><div class="MsoNormal">Click OK to close the Date/Time window<o:p></o:p></div></li></ol><p class="MsoNormal"><o:p> </o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-616851243100955870?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-61593303722235039962007-10-09T11:08:00.000-07:002007-10-09T11:11:22.356-07:00Microsoft Office 2007 Document Themes<div class="Section1"><p class="MsoNormal">Give your documents a professional and modern look by applying a document theme that includes a set of theme colors, fonts and effects.</p><p class="MsoNormal">To select one of the predefined document themes that are included in Word or Excel: </p><ul><li><div class="MsoNormal">Go to the <b>Page Layout</b> tab</div></li><li><div class="MsoNormal">Select <b>Themes</b> in the Themes group</div></li><li><div class="MsoNormal">Click on the document theme that you want to use</div></li></ul><p class="MsoNormal">To search on-line for other document themes:<?xml:namespace prefix = o /><o:p></o:p></p><ul><li><div class="MsoNormal">Go to the <b>Page Layout</b> tab<o:p></o:p></div></li><li><div class="MsoNormal">Select <b>Themes</b> in the Themes group</div></li><li><div class="MsoNormal">Select <b>More Themes on Office Online</b><o:p></o:p></div></li></ul></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-6159330372223503996?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-35430488287946227302007-09-13T17:37:00.000-07:002007-09-13T17:44:44.943-07:00Search For Lost Files<div class="Section1"><p class="MsoNormal">Whether it’s an accidental click &amp; drag on a file or folder, or you simply can’t remember where you saved a file from last week, use Windows Explorer Search:</p><ol><li><div class="MsoNormal">Open Windows Explorer<?xml:namespace prefix = o /><o:p></o:p></div></li><li><div class="MsoNormal">On the menu bar, click Search<o:p></o:p></div></li><li><div class="MsoNormal">Select “All files and folders”</div></li><li><div class="MsoNormal">Enter all or part of the file name, or a word or phrase</div></li><li><div class="MsoNormal">Change the “Look in” field to your Local Disk, or specific folder</div></li><li><div class="MsoNormal">Click Search</div></li></ol><p class="MsoNormal">If you still can't find the file, or you can’t remember what you named the file, use the advanced search features:</p><ul><li><div class="MsoNormal">When was it modified (last saved)?</div></li><li><div class="MsoNormal">What size is it?</div></li><li><div class="MsoNormal">More Advanced options ie: by file type, hidden files, case sensitive, additional locations <o:p></o:p></div></li></ul></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-3543048828794622730?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-73113089318661755922007-09-06T09:36:00.000-07:002007-09-06T10:44:09.128-07:00Microsoft Office 2007 Compatibility<div class="Section1"><p>If you’ve upgraded to Microsoft Office 2007 and your friends and colleagues haven’t, they will not be able to open the Office files you create and send to them.<?xml:namespace prefix = o /><o:p></o:p></p><p>There are a couple of ways to avoid this issue:<o:p></o:p></p><p style="MARGIN-LEFT: 0.5in; TEXT-INDENT: -0.25in; mso-list: l1 level1 lfo2"><span style="mso-list: Ignore">1.<span style="FONT: 7pt 'Times New Roman'"> </span></span>For files you’ve already saved, re-save them using the SAVE AS feature and change the file format to Word 97-2003 Document.<o:p></o:p></p><p style="MARGIN-LEFT: 0.5in; TEXT-INDENT: -0.25in; mso-list: l1 level1 lfo2"><span style="mso-list: Ignore">2.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Change the default file format for all new files you create – go to WORD OPTIONS, click SAVE from the menu and change the “save files in this format” from Word Document (*.docx) to Word 97-2003 (*.doc).<o:p></o:p></p><p>To send your files to someone who doesn’t use Microsoft Office, follow the above instructions and select the applicable file format rather than Word 97-2003.<o:p></o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-7311308931866175592?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-67712626920639474872007-08-31T11:12:00.000-07:002007-08-31T11:30:29.410-07:00Protect Your Network<div class="Section1"><p class="MsoNormal">There are four basic steps you can take to help protect your network:</p><ol><li><div class="MsoNormal">Use a firewall to control access to your network, block intruders from finding the data on your private network, and control what your employees can access outside of your network.</div></li><li><div class="MsoNormal">Use strong passwords which have at least eight characters; use a combination of lower and upper case letters, numbers and symbols; and are changed at least every 90 days.<?xml:namespace prefix = o /><o:p></o:p></div></li><li><div class="MsoNormal">Turn on wireless security features that are not automatically enabled by manufacturers (because it makes the network easier to set up).<o:p></o:p></div></li><li><div class="MsoNormal">Close unnecessary network ports by using a combination of dedicated firewalls, host-based firewalls or Internet Protocol Security filters.<o:p></o:p></div></li></ol><p class="MsoListParagraph" style="MARGIN-LEFT: 0in">If you require assistance with any of the above, contact me at <a href="mailto:mrivers@kootenayit.com">mrivers@kootenayit.com</a>.<o:p></o:p></p></div><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-6771262692063947487?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-14817302119256815782007-08-09T22:50:00.000-07:002007-08-09T23:00:46.686-07:00Create a Signature for Outlook Email Messages<p class="MsoNormal">To create the signature:</p><p class="MsoNormal"><span style="mso-list: Ignore">1.<span style="FONT: 7pt 'Times New Roman'"> </span></span>On the Tools menu, click Options</p><p class="MsoNormal"><span style="mso-list: Ignore">2.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Click the Mail Format tab, then the Signatures button</p><p class="MsoNormal"><span style="mso-list: Ignore">3.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Click New to open the Create Signature dialog box</p><p class="MsoNormal"><span style="mso-list: Ignore">4.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Enter a name for the signature & click OK</p><p class="MsoNormal"><span style="mso-list: Ignore">5.<span style="FONT: 7pt 'Times New Roman'"> </span></span>In the Edit Signature section, type the text you want</p><p class="MsoNormal"><span style="mso-list: Ignore">6.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Click the Font button and then specify font, font style, size, and color</p><p class="MsoNormal"><span style="mso-list: Ignore">7.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Use the Paragraph button to specify if you want your text aligned left, center, or right<?xml:namespace prefix = o /><o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">To select a signature to appear in new e-mail messages:</p><p class="MsoNormal"><span style="mso-list: Ignore">1.<span style="FONT: 7pt 'Times New Roman'"> </span></span>On the Tools menu, click Insert & Signature</p><p class="MsoNormal"><span style="mso-list: Ignore">2.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Click the signature</p><p class="MsoNormal"><span style="mso-list: Ignore">3.<span style="FONT: 7pt 'Times New Roman'"> </span></span>Outlook applies that signature the message<o:p></o:p></p><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-1481730211925681578?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-51013834039451725172007-07-27T10:36:00.001-07:002007-07-27T10:36:31.490-07:00Change your VISTA desktop background <div class=Section1> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Open Desktop Background by selecting Start, Control Panel, Appearance and Personalization, Personalization, and then Desktop Background.<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><i><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></i><![endif]>Click the picture or color you want for your desktop background.&nbsp; <i>If the picture you want to use is not in the list of desktop background pictures, click the Picture location down arrow to view other categories, or click Browse to search for the picture on your computer. When you find the picture you want, double-click it. It will become your desktop background and appear in the list of desktop backgrounds.<o:p></o:p></i></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><i><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></i><![endif]>Under &#8216;How should the picture be positioned&#8217;, choose to have the picture fit the screen, tile, or be centered on the screen, and then click OK.<i><o:p></o:p></i></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-5101383403945172517?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-27334112343850739762007-07-20T11:13:00.001-07:002007-07-20T11:13:22.452-07:00Make the text on your screen larger or smaller<div class=Section1> <p class=MsoNormal>With Windows Vista, you can make the text and other items larger or smaller for easier viewing, or so that they fit on your screen:<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Open Personalization by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Personalization.<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>In the left pane, click Adjust font size (DPI).&nbsp; If you are prompted for an administrator password or confirmation, type the password or provide confirmation.<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>In the DPI Scaling dialog box, do one of the following:<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in; mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>To increase the size of text and other items on the screen, click Larger scale (120 DPI)&#8211;make text more readable, and then click OK.<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in; mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>To decrease the size of text and other items on the screen, click Default scale (96 DPI)&#8211;fit more information, and then click OK. <o:p></o:p></p> <p class=MsoNormal>To see the changes, close all of your programs, and then restart Windows.<o:p></o:p></p> <p class=MsoNormal>&nbsp;<o:p></o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2733411234385073976?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-71586899593606730302007-07-17T10:06:00.001-07:002007-07-17T10:06:47.625-07:00Clean out old or unwanted Email messages<div class=Section1> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Sort your messages (by date, sender, category) to find the messages you want to move or delete<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Select the unwanted messages (hold down the CTRL or SHIFT key as you click)<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.25in;text-indent:-.25in; mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Delete the messages by:<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in; mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>a.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Using the DELETE key to move the messages to your Deleted Items folder<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in; mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>b.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Using the SHIFT+DELETE keys to permanently delete the messages, bypassing the Deleted Items folder, or<o:p></o:p></p> <p class=MsoListParagraph style='margin-left:.75in;text-indent:-.25in; mso-list:l0 level2 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>c.<span style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><![endif]>Dragging the messages to a folder on your hard drive to move them to the folder<o:p></o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-7158689959360673030?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.comtag:blogger.com,1999:blog-38052803.post-27476273058846976182007-07-06T08:38:00.001-07:002007-07-06T08:38:32.619-07:00Maintain Your Computer with Automatic Updates<div class=Section1> <p class=MsoNormal>The most reliable way to get updates from Microsoft is to have them delivered automatically to your computer. In Windows&nbsp;XP and Windows&nbsp;2000 this service is called Automatic Updates. <o:p></o:p></p> <p class=MsoNormal>If you don't have Automatic Updates turned on, go to <u><a href="http://update.microsoft.com"><span style='color:windowtext'>Microsoft Update</span></a></u> and a wizard will take you through the process of installing the required ActiveX control and running the Express Update.<o:p></o:p></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> </div> <div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/38052803-2747627305884697618?l=tech-support-nakusp.blogspot.com'/></div>Kootenay IThttp://www.blogger.com/profile/06641117261221316981noreply@blogger.com