RingCentral Small Business Resources

Affordable toll free number from RingCentral

2009-11-21T00:49:00.000-08:00

A toll free number is associated with customer service hotlines and large companies that take calls round the clock. Small businesses seem to not need toll free numbers. Another reason why very few small businesses have toll free numbers is that it is expensive to maintain one. You would have to pay for every incoming call, and you need a strong infrastructure to handle a large number of calls at a time.

RingCentral makes toll free accessible to even the smallest home office. By providing a virtual PBX system, there is no need to purchase expensive equipment. All calls are hosted by RingCentral, requiring nothing but an Internet connection and the users’ existing phone lines. The toll free number that you get from RingCentral is not bound to a physical telephone line. Instead, it is a virtual number which identifies your RingCentral account and routes calls to your associated phone lines.

With all the known advantages of a toll free number, getting one from Ringcentral may just be the wisest choice that you would ever make as a business owner.

What startups should prioritize

2009-11-17T20:40:00.000-08:00

As with any startup business, starting with a good communications system is crucial for success. You need a phone system which would not only be able to connect you with your customers, but also help you to manage your office well.

RingCentral Office is the ideal communication tool for starting businesses. Its monthly pricing plans are very affordable, each inclusive of features that would help you manage your business communications well.

Moreover, RingCentral does not need any equipment, hardware or installation of new phone lines for it to work. All you need is an Internet connection so you can supervise your virtual extensions to your main RingCentral number.

With RingCentral Office, you can focus on providing excellent products and services to your customers without compromising communications.

Improve team communications

2009-11-13T17:55:00.000-08:00

RingCentral Office gives you more than a phone system. It enables you to connect teams in different locations, and improve internal communications with a more organized and intelligent system.

You can set up extensions to your RingCentral number anywhere, letting your office have a more streamlines communication network. Callers from outside of your office do not have to remember every single number of your different employees. They just have to dial your main number and connect to the extension that they want to reach. With Dial-by-Name directory, they would not have to remember every single number.

With other features such as advanced call forwarding, voicemail through email and Internet fax, RingCentral Office is your ideal phone system which promises to help you achieve a more systematic way of sending and receiving information within the team and outside.

Service on the dot with RingCentral toll free

2009-11-10T18:00:00.000-08:00

You may have tried calling a toll free number yourself and experienced fast customer service. Maybe it’s time for you to get your own toll free number!

Since calling a toll free number is free of charge, it is assumed that several calls may come in at the same time. Because of this, toll free numbers are usually equipped with call answering functions such as auto-attendant and call forwarding.

RingCentral toll free provides users with toll free features beyond the usual call forwarding and auto-attendant functions. When you sign up, you get your own toll free number, as well as loads of features that would help you provide the best customer service.

You can get a random number, or choose a vanity toll free which spells out your name or a word that is easy to remember. The more calls you can get, the more chances will you have of getting new customers and keeping existing ones. More importantly, you get increased ability to provide excellent service.

How to establish a professional image

2009-11-06T21:59:00.000-08:00

RingCentral can help you establish your image as a reputable and professional business owner. Whether you have been running a small business for quite some time already or you are still in the planning stages, it is important that you maintain harmonious professional relationships with your customers and business contacts.

RingCentral equips with you advanced features to let you manage calls well. As soon as you sign up, you get an activated RingCentral number which you can use with any of your existing phone lines. This means that all calls made to that number are forwarded to whatever phone you want to use. This eliminates missed calls, and helps you build a trustworthy image to both customers and business partners.

The auto-attendant feature also makes sure that no call goes down the drain and no caller ever hears a busy signal. Calls that you are not able to take automatically goes to voicemail, which you can check through the Internet or through your phone.

Your capacity to pay attention to callers and partners would immensely help in establishing a professional image to your business contacts. RingCentral has all the features that you need to achieve this goal.

The best tool for a growing business

2009-11-04T19:01:00.000-08:00

A RingCentral virtual phone system is the best tool you can get for your growing business. It gives an easier way to manage communications, and allows you to add and remove connections in the easiest way possible.

A traditional phone system requires hardware and purchase equipment. A technician would have to set it up and connect each physical extension manually. When you have to add another extension, you have to buy additional wires and phone units, and then connect them again manually. This creates much hassle, and is also highly expensive for small businesses.

RingCentral Office eliminates all the hassles and costs related to expanding a communications system. You can create extensions without having to buy additional phone units and connecting them manually. All you have to do is log in to your RingCentral online account or your Call Controller, and then configure the system to enable additional extensions.

Not only does RingCentral Office give you an easy way to set up, it also has a robust features set that allows you to have the ideal phone system for you and your business.

Easy PBX setup

2009-10-27T18:50:00.000-07:00

Gone are the days when setting up a phone system takes weeks of expensive labor and equipment. You can now have a sophisticated PBX system without the hassle. RingCentral virtual PBX lets you have your very own phone system set up in seconds!

Because the system is hosted by RingCentral, all you have to do is get your RingCentral number and have it activated. You do not have to buy expensive hardware or equipment, and there is no need for technical personnel to make it work. All you need is your existing phone lines and your Internet connection.

RingCentral lets you have sophisticated communications in the most affordable and most convenient way possible. You can set it up and use it for your business in a breeze!

Choose cost-efficient phones

2009-10-24T01:08:00.000-07:00

A cost-efficient phone system is important for any business in any industry. However, quality and performance should not be compromised.

RingCentral Office is a phone service designed for small businesses that need effective solutions for their communications. Using IP phones that are mainly connected to the Internet, the service costs for only a fraction those that use traditional phone lines.

Because IP phones use the Internet for calls, physical distance is not a factor. There are no long distance charges. RingCentral even gives you unlimited calls to and from anywhere within the US and Canada. Moreover, IP phones are very portable. When you choose to transfer to another location, you would not have to enroll for a new number or apply for transferring your number to the new location. All you have to do is bring your IP phones and plug them to the computer in the new location. This way, you would not have to change your number every time you transfer locations.

Sleek faxing

2009-10-20T22:21:00.000-07:00

RingCentral created a solution which would allow you to transmit faxes without the need for a bulky fax machine. The traditional fax machine is bulky, heavy and unattractive. Aside from this, it has become a nuisance in the office, since most document and information exchange occur through the Internet. However, since there are still some businesses that need to receive and send faxes, RingCentral Fax enables you to send and receive faxes to and from traditional fax machine, all through the Internet.

Once you sign up, you get a fax number that would serve as the gateway to your RingCentral Fax account. With it, you can send documents to fax numbers that use phone lines, as well as to other accounts that use the Internet.

RingCentral Fax replaces the old fax machine with intelligent faxing you can access any time.

VoIP Perks

2009-10-17T01:14:00.000-07:00

VoIP, or Voice over Internet Protocol, is a technology that allows voice communications through the Internet. Small and medium businesses, even large corporations, are now turning to VoIP for their business communications. This is because VoIP has a lot of advantages to it. Here are some of the perks a business can enjoy once they switch to VoIP:

• More affordable phone calls. Calling through the Internet means that area code is disregarded. Compared to traditional phone lines, VoIP calling would give significant savings to its users. Some providers even give unlimited calls to anywhere within the US and Canada.

• A more unified communications system. VoIP services usually come with features such as extensions, call management functions, Internet fax and voicemail. All of these features let you have a single communications control center which you can access through the Internet.

• Mobility. Your VoIP number is portable to anywhere that there is an Internet connection. It is not limited by physical distance or any area code, although your VoIP number can be a local number which has an area code associated to a certain location. This ability gives you more freedom to take your calls wherever you go, even outside of the country.

Never leave your office

2009-10-15T00:49:00.000-07:00

Is it possible to never leave your office? Yes, with RingCentral call forwarding. It enables you to go out of your office, but still receive calls and be updated to what is going on with your company or business. This creates a virtual office that goes with you wherever.

You can set call answering rules based on time or day, and also based on the specific number or caller ID. This gives you a more defined way of dealing with your incoming business calls. You can be flexible with your call forwarding settings as well, as you can change the setting through the Internet. So wherever you go, you can manage your calls by just logging in to your RingCentral account.

In a sense, RingCentral lets you take your office with you. To your callers, it seems that you are still in the office. This helps you create a professional and a trustworthy image to your clients and other business contacts.

Voicemail through RingCentral Mobile

2009-10-07T23:41:00.000-07:00

RingCentral Mobile gives RingCentral users access to their account straight from their personal iPhone. It is a free app that RingCentral subscribers can download and use instantly.

The iPhone visual voicemail enhances a user’s communications management by displaying a list of messages received. This eliminates the need to listen to instructions and not have enough freedom to listen to whichever message you choose.
With visual voicemail, you can choose from a list the message you want to listen to.

This is a great improvement in terms of user-friendliness. With RingCentral Mobile, you get to enjoy all the benefits of a phone system on the go right on your iPhone.

Affordable advertising

2009-10-06T02:22:00.000-07:00

RingCentral provides startups with resources that would not only aid in communications, but would also help in their marketing efforts. With music and messages on hold, you can advertise your product or service without having to spend so much.

Unlike advertising through media such as TV or radio, messages on hold are virtually free. RingCentral offers custom messages for your company, letting you create plugs for your new products or services. This way, callers can listen to your advertisements while they are waiting for their call to be answered. These messages also serve as your tool to keep their attention.

Advertising does not have to be expensive. You can do it straight from your office through your phone system. RingCentral empowers your business and helps you establish your brand, product or service through messages on hold.

Open up your doors using a toll free number

2009-10-01T00:25:00.000-07:00

Using a toll free number for your business has a lot of advantages. It basically opens up your business’s doors to more customers. This is because a toll free number does not charge the caller. It instead charges you for calls that you receive.

No need to worry about costs though. RingCentral offers toll free numbers with its services RingCentral Office, RingCentral Online and RingCentral Fax. For affordable monthly plans that start at $9.99 a month, you can start experiencing the benefits a toll free number has for your business.

Welcome customers and encourage them to call you with your RingCentral toll free number. You do not have to worry about missed calls during times when call volume is high, because RingCentral is equipped with the most advanced and intelligent call management features. Even when you are out of the office or when no one is available to take incoming calls, your Ringcentral auto-attendant answers every call and routes it to voicemail. With this, you can call back customers and win them over to buy your product or avail of your service.

Emergency communications

2009-09-28T19:42:00.000-07:00

A small business mainly depends on communications to keep it running. Most of the time key personnel are outside of the office, meeting with clients and business partners, with their mobile phones as their only connection to the office. This can pose a lot of problems in communicating, especially when cell phones run out of battery.

RingCentral eliminates this problem by devising a centralized way of communicating. With a single business number, businesses can have a sure connection with each employee and personnel. In the same way, clients and other business contacts can reach any department or staff with virtual extensions.

Call forwarding makes sure that each call goes to the correct virtual extension. With advanced answering rules, you can set which phone to ring whenever your number is dialed. During emergency situations when your cell phone is unavailable, you can log in to your RingCentral account online and configure your forwarding settings to route calls to an alternative number, or to voicemail. This ensures that you do not miss any important call.

Your business deserves the best communications system. Respond well to emergency situations with the intelligent call forwarding and answering rules from RingCentral.

Your auto attendant , your personal assistant

2009-09-24T18:01:00.000-07:00

As a business owner, it is good to have a personal assistant take all your calls especially when you are out of the office. But of course, hiring one can really cost you. Good thing you do not have to get one if you have RingCentral phone system. Every toll free and local number from RingCentral includes an auto attendant so you can greet and identify your callers and route calls to the correct extension.

With an auto attendant, you are notified of new calls and faxes through email or by phone. It also helps enhance the image of your business by playing recorded personal greetings and music to your callers on hold. You can also use it to set up a virtual office and allow callers to access different employees and departments, no matter where they are in the country.

So if you want to save time and money to focus on growing your business, you don’t need to hire a personal assistant. An auto attendant from RingCentral can do all the work and more.

Keep Telemarketers at Bay

2009-09-22T19:07:00.000-07:00

Are you tired of those irritating telemarketers who keep on pestering you with sales calls? With the RingCentral call screening features, you won’t have to deal with that anymore. You’ll have absolute control over your calls and you’ll be able to decide who can reach you and how you want your calls to be answered.

Before a call is connected to your phone, the name and number of the caller will be displayed on your caller ID. Afterwards, you will be presented with the option to take the call, reject it, or send it to your voicemail. For those pesky telemarketers, you can put them along with other unwanted callers in your blocked list and never hear from them again. You can also create a list of allowed numbers or area codes so you can limit all calls to those you only want to receive.

Eco-friendly faxing

2009-09-19T00:28:00.000-07:00

Live in a paperless office with eco-friendly faxing. Gone are the days when you have to print every single fax you receive in your machine. In fact, you do not need a machine anymore!

Internet faxing lets you send and receive faxes through the Internet and without the help of the fax machine. Since you receive your documents online, you can view and read them directly from your computer. You can decide whether or not you should print a copy of your faxes, letting you save on paper, ink and even hardware and electricity.

Online faxing does not only give you more environment-friendly office practices, but also gives significant savings. For affordable monthly fees, you can start using a new fax number that is also rich in intelligent features similar to those that you use with your email and other online communications.

Your computer, your phone

2009-09-16T17:33:00.000-07:00

Did you know that you can use your computer as a phone? With a virtual PBX service, you can perform call functions right through your computer. By downloading a program and installing it to your computer, you can answer and make calls online.

This eliminates the need for you to get a new phone unit. It also unifies your communications so you can access everything through an online control center. Once you subscribe to a service provider, you would also be given a new local or toll free number which you can use with any phone.

Businesses use such a system of virtual numbers and connections so that they can centralize their communications. By connecting all existing phones, calls, faxes and messages can be received by a single number, and then forwarded to the correct person or department.

This way, you get a phone, but you use all other phones that you currently have. Start using your computer as your phone, and start seeing great results for your business.

Fax easy

2009-09-11T00:07:00.000-07:00

Faxing used to be a tedious job. Before you read a fax, you should first run to the fax machine and permit it to transmit. You have to make sure that you have paper and toner. And then, you print the fax.

Internet fax has changed faxing completely. It does not require you to keep a bulky fax machine anymore. You can send and receive faxes much like how you send and receive your emails. Aside from making it easy for you, Internet fax also reduces costs significantly. All you have to pay for is the number of fax pages you send and receive in a month.

And with the RingCentral Fax 300 plan, you get 300 fax pages for only $9.99 a month. Send and receive faxes using the most advanced features, such as fax editing software, Outlook integration, and email and text alerts. With RingCentral, you can forget about the fax machine and achieve an easier and a more cost-effective faxing.

Connect with one click

2009-09-08T19:34:00.000-07:00

Isn’t it nice when your customers can contact you with just one click? With a RingMe Click-to-Call service from RingCentral, it is definitely possible. This feature allows your web visitors and email recipients to call you with just one click of the mouse—without charge. RingMe is a button icon or text code that is embedded in your website, email signatures, online ads and any online message.

When your reader clicks the link or the button, a pop up box opens. Your caller then enters their phone number before their call is connected. After clicking the call button, RingCentral calls the person and when your caller answers, RingCentral will then dial your number.

This feature makes it easy for your clients and prospective customers to reach you, wherever they are in the world. You can also create answering rules and call routing options if you need to direct calls to your employees, departments or to your voicemail.

RingMe is free with all RingCentral Online plans. You can download your preferred button style or text link using the wizard, and just paste it in your web source.

Call Controller Perks

2009-09-04T20:45:00.000-07:00

The RingCentral Call Controller features advanced commands that enable you to manage all your calls, faxes and messages in the easiest and most intelligent ways possible.

The Call Controller alerts you of any incoming call or fax. You can take action and answer a call, retrieve a fax or listen to voicemail messages all right from your computer, through the Call Controller. You can even identify a caller and have them speak their name for you to listen to. You can also listen in as callers leave voicemail messages, and cut through to answer the call.

You can also view real-time logs of all your calls and other transactions, including important details such as time, date and result of transaction. This lets you have a complete record of all the numbers of your contacts so that you can easily return calls, send out faxes and even review voicemails. Enjoy all these perks with the RingCentral Call Controller!

Take your calls out

2009-09-03T00:19:00.000-07:00

The office is not a physical space anymore. With the Internet fast becoming accessible from practically anywhere, people are now able to create virtual offices. RingCentral lets you transform your laptop and your cell phone to a communication powerhouse that lets you take your business calls out of the office and anywhere you go.

Advanced call forwarding lets you set different answering rules for different times of day or days of week. You can get a local or a toll free number so that you project a professional image, but you can take all calls through your mobile phone or even your home phone. With the RingCentral auto-attendant, you can be sure that all calls are answered or sent to voicemail.

You can now take your business anywhere you go. Communicate without expensive and heavy equipment, and do business even from your favorite local café. Have more mobility and see your business reach new heights.

Market your business with music and messages on hold

2009-08-31T23:21:00.000-07:00

Every business owner should always look for ways to make their products or services more appealing to their customers. With ads and other attention-grabbing tools, not only can they attract more people to their business, but they can also be a step ahead of their competitors. Interestingly enough, you can effectively project your brand through your business phone system.

With RingCentral, you can establish your product through the music and messages you play to your callers on hold. You can choose ready-made recordings and music, or record your own from your computer. You can even pick the music and message that best suits your image and personality. With this feature, not only can you market your business effectively, but you also reduce your hang-up rate since your callers are more encouraged to wait.

Intelligent voice mail

2009-08-29T01:05:00.000-07:00

Voice mail has become a staple for every phone line. Every home and cell phone has a mailbox, and everyone is so used to getting voice mail messages.

RingCentral takes voice mail to the next level by incorporating new functionality to it. It now comes as an intelligent tool that adapts well to fast-paced business communications. Together with other time and money features, RingCentral Voicemail enables users to handle their voice mails better than ever.

• Voice mail through email. Every voice mail sent to your RingCentral number arrives in your email inbox. You can download and save your voice mails as digital audio files.

• Message alerts. Every time you receive a new voice mail, RingCentral alerts you by sending you a text and an email message. This lets you check voice mail messages as soon as they arrive, and return important calls immediately.

• Free with local numbers. Voice mail messages accessed through local numbers are free of charge! This gives you significant savings for your business communications.

Improve your business communications and get more efficiency with RingCentral.