tag:blogger.com,1999:blog-30441114.post-38897697820929229692007-03-01T12:35:00.000-05:002007-03-01T12:49:43.238-05:00Pet Peeve with Technical Help on the Internet<p class="MsoNormal">I guess I am just in a complaining mood, but one pet peeve I have with technical help on the internet is the lack of documenting some the basics.</p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">These basics include:<br /></p> <ul><li><span style=""> </span>timestamp of posting</li><li><span style=""> </span>technologies involved</li><li><span style=""> </span>versions of all technologies</li><li><span style=""> </span>clear descriptions on how to repeat the problem or the solution</li><li><o:p> </o:p><span style=""> </span>posting the solution if it is found</li><li><span style=""> </span>citing references for solutions or other concepts</li></ul> <p class="MsoNormal">It is amazing how many websites have obsolete and dated information on them.<span style=""> </span>At least blogs and message threads do timestamp their content, but when someone creates a website with general information, it is difficult to judge how old the content is.</p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">I guess I could also complain about titles of documents and messages in that many people like to use very generic descriptions such “I have a problem” or “I need a solution fast”.<span style=""> </span>I feel titles should contain the most basic essence of the content of the document.<span style=""> </span>In light of technical help, when you are presented with a list of thousands of titles, it does make it easier to search through them if they were more logically created.<span style=""> </span>Yes, and I feel the same way about email in general.<span style=""> </span></p> <p class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">To summarize: Please give careful consideration to what you choose for titles and the content of postings.<span style=""> </span>It may make for better searches.</p>Scott Tabarhttp://www.blogger.com/profile/11656955965154510224noreply@blogger.com