Metrix Test Blog

Test change2.jpg

2007-07-13T09:05:00.000-05:00

Testing an image post

2007-07-13T08:48:00.001-05:00

Change Management is the process and communication necessary to get your organization prepared for a change and necessary activities to make it happen. Managers usually have a pretty good idea what they want to accomplish with a new system. They either want to automate processes, become more efficient, make their people more productive, grow the business, improve customer satisfaction, or just attain some other tangible and measureable benchmark that improves business operations and performance. I’m not sure they always communicate this clearly to the troops. The end user community really is interested in one thing, if they don’t have the big picture in mind, and that is how it will improve their work. How is this new software going to make their life easier?

testing the new platform

2007-02-14T10:53:00.001-06:00

testing the new platform. This is the first post after moving to the new blogger platform and updating the template with the new header.

test of old blog

2007-01-10T15:00:00.000-06:00

testing to make sure the old blog works

Short Post with no link to "Read Full Post"

2006-08-14T10:04:00.000-05:00

Here's a short post. It should show up with no link to the "Read Full Post".

TEST of a Short Post w/Link

2006-08-11T16:28:00.000-05:00

Having been in the business of providing software for service organizations for 25 years, I would say that all service organizations overlap business process for 50% to 70% of their activities. When the product doesn't work, someone needs to do something: go there & fix it, or send the product back, or send a part for the user to fix it, etc. Doesn't matter if the product is a medical imaging device, a gaming machine, a piece of computer equipment or a door. And at the simplest level, who went, what did they do, can we send a bill or collect money are the building blocks of a service process. Such are the links in the Service Chain that most service organizations would easily recognize.

And what about the balance of activities, the 30% to 50% that does not overlap?

Those activities are the links in the Service Chain that are the unique bits of a service operation. Sometimes they arise from the particular properties of the equipment being serviced. An example would be gear containing radioactive materials, which require special tracking and handling. Government regulations (think medical devices) require certain process steps not needed in refrigeration repairs. The customers may be the cause of specialized service chain process (again, government as an example requiring special security clearance for access).

Even if you see the product you are servicing as a commodity, the unique bits might be how you differentiate your service from the competition. This 'special sauce' makes your service chain unique and, we expect, more valuable.

So here are a few questions to ponder regarding your service chain:

Do you understand the basic links in your service chain that are the same or very similar to your competition?

Can you identify at least two unique links or processes that are a) repeated frequently enough to be significant and b) are an opportunity to make money?

Are you making money on those processes?

This Test Post Should Have the "Read Full Post" Link

2006-08-03T10:13:00.000-05:00

Formating a post - testing the ability to put names and titles before a post.

2006-08-02T10:20:00.000-05:00

By Greg Quigley
Director of Marketing for Metrix

This post is testing the ability to format text in posts for the purpose of naming the poster and giving their title. There's also the possibility to add a picture of the poster.

Checking posts once again

2006-08-02T09:31:00.000-05:00

Testing a post once I have all of the images and pretty much everything in place. I'll also check the comments function on this post.

RSS Testing - One more time

2006-08-01T14:11:00.000-05:00

Here's another test of RSS. I'm checking to see how often the Web-based RSS readers check and update the feed.

Everything works but MyYahoo

2006-08-01T13:21:00.000-05:00

OK, I have RSS working on newsgator, Google Reader and Netvibes (which, by the way, is a very cool application). For some reason, it won't add to MyYahoo, so I'm thinking it's a specific problem with them. I'm testing this post to see how quickly each will update.

OK, fourth times a charm

2006-08-01T11:39:00.000-05:00

My last post went up on the blog right away. I had to PING feedburner since it only updates every 30 minutes and it updated once I did that. However, the new post isn't showing up in newsgator and I'm still having trouble adding my feed to MyYahoo.

3rd Times The Charm - Testing RSS

2006-08-01T11:25:00.000-05:00

Just changed the meta data ONLY within the template (not by copying/pasting all code). Let's see if this works.

Once again, testing RSS

2006-08-01T11:06:00.000-05:00

Testing RSS to see if it shows up in newsgator. Also testing to see if I can add the feed to MyYahoo and that it finds the feed and adds it.

Testing the date and placement of post

2006-08-01T09:55:00.000-05:00

I'm testing to see if blogger puts this post above the right post. The last post I made it didn't put it up until I uploaded the old template (without the autodiscovery code), and left the date off of it and put it UNDER the previous post.

Test Post to see if my RSS feed works with Feedburner

2006-08-01T09:15:00.000-05:00

I just set up the feedburner account to publish an RSS feed for the Metrix Blog. This test post is to see if the feed works via newsgator.

TEST - What is a Service Chain

2006-07-20T16:09:00.000-05:00

Test Post - Checking Sidebar

2006-07-20T15:20:00.000-05:00

This is a test post to check the sidebar. Did it stay on the top right, or did it float down to the bottom of the posts? Also I'll check a hyperlink here THE METRIX HOME PAGE

Post to test the creation of bullets in the "Previous Posts" section

2006-07-15T09:15:00.000-05:00

This post is testing the cration of a bullet in the previous posts section of the side bar. It should not have a "read full post" link either. Note that you must delete the tags so that the "read full post" link doesn't show up.

Test Post Using New Name/Account

2006-06-20T14:43:00.000-05:00

This is a test post using Larry's name and account.

Test Post From Yahoo Account

2006-06-20T14:29:00.000-05:00

This is a test post from the yahoo account I created. This is for testing of the "member" features so I can use multiple people to post to the blog. Each person will need to sign up for a blogger.com account and then they can begin posting.

Another Test Post

2006-06-19T17:52:00.000-05:00

Here's another test post for the new Metrix blog. Once the blog is up and running, we will post information on the service management industry, the software industry and general technology topics. Check out our Web site at www.metrix.com.

TEST POST #1

2006-06-07T11:43:00.000-05:00

Test post after preserving the blogger tags in the HTML code.