That's the problem with a company that's so huge a...

2006-12-21T11:21:00.000-05:00

That's the problem with a company that's so huge and automated - they make it so difficult to just talk to someone that you can't get a story like that across. However, they do have "phone us" and "e-mail" us options, so it might be worthwhile to try one more time to get in touch with a customer service person.

Your Western Union story reminds me a little of the time I bought a bunch of stuff at Target. When the cashier told me the total, I thought it sounded oddly low, but I paid and started to head out the door. When I looked at the receipt, I realized that I hadn't been charged for several items, so I went to their customer service department, told them what had happened and paid the difference. They were all flabbergasted that someone would voluntarily pay more under the circumstances.

Comments on scripturient: GIFT RIFT update

That's the problem with a company that's so huge a...