tag:blogger.com,1999:blog-282879242009-03-30T07:12:14.789-05:00IQC Business Improvement BlogIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.comBlogger28125tag:blogger.com,1999:blog-28287924.post-37019864698111113162009-03-24T19:31:00.006-05:002009-03-30T07:12:14.797-05:00ISO 9001:2008, Process Auditing, and ISO/TS 16949:2009 WebinarsI wanted to let you know about our upcoming webinars and training. IQC has recently published our webinar and training schedule for the remainder of 2009.The next four webinars are:-Transitioning to ISO 9001:2008, March 25-Internal Auditing: Using the Process Methodology, March 26-ISO/TS 16949:2009, what’s next in 2009, April 8-AS9100C, the revision and new requirements, April 22The price for IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-65499393720236380312009-03-24T19:19:00.002-05:002009-03-24T19:31:00.677-05:00Update of the IATF RulesUpdate of the IATF Rules.What are the Implications for Organizations?Surveillance audit frequency and planning: The 3rd edition formalizes the options for surveillance audit frequency, shown below:6 monthly visits - 5 in 3 year cycle with a tolerance of -1 month/ +1 month9 monthly visits - 3 in 3 year cycle with a tolerance of -2 months/ +1 month12 monthly visits - 2 in 3 year cycle with a IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-12813194742010709862008-07-21T08:43:00.002-05:002008-07-21T08:47:30.102-05:00ISO 9001:2008 NewsThe new edition of ISO 9001 is being submitted for voting as a final draft international standard. Subject to formal approval by the ISO membership, the publication of the revised version is expected to be published this fall.The proposed ISO 9001:2008 doesn’t introduce additional requirements compared to the last edition in 2000 and doesn’t change the intent of ISO 9001:2000.The draft IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-34256459588864242692008-04-22T08:20:00.003-05:002008-04-22T08:25:46.684-05:00Quality Objectives are Business ObjectivesAre you having a difficult time identifying quality objectives for your organization? Think about your business.According to ISO 9000:2005, 3.2.5, a quality objective is something sought or aimed for, related to quality. ISO 9001:2000, 5.4.1, states your quality objectives must be measurable and consistent with the quality policy.Clause 5.3 of ISO 9001:2000 says your quality policy is a frameworkIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-78557386402813805322008-03-24T09:35:00.004-05:002009-03-24T19:53:24.901-05:00ISO 9001:2008 eBook / Presentation Available for downloadAvailable for purchase is IQC's ISO 9001:2008 eBook discussing the revisions for the next version of ISO 9001 for $31.25 US.The ISO 9001:2008 eBook was written by George Hummel, IQC's CEO, who is on the US TAG to ISO/TC 176, the US committee responsible for the revision and updating of the ISO 9000 family of standards.To purchase this eBook, please go to:http://stores.lulu.com/store.php?fAcctID=IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-83209209954023175882008-03-24T09:27:00.003-05:002008-03-24T09:33:22.789-05:00Why does confusion reign with records? A look at Records ManagementISO 9001:2000 addresses the control of records, but only includes three sentences of requirements:1. Records must be established and maintained to provide evidence of conformity to requirements and of the effective operation of the quality management system.2. Records must remain legible, readily identifiable and retrievable.3. A documented procedure must be established to define the controls IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-16150205112981659882008-02-27T11:29:00.001-05:002008-02-27T11:33:01.218-05:00Application of Clause 7.3 - Design and DevelopmentApplication of Clause 7.3 - Design and DevelopmentEver since ISO 9001:2000 replaced the 1994 editions of ISO 9001, ISO 9002, and ISO 9003, it has been a struggle for companies to decide if their quality management system includes design and development. As a result, the International Accreditation Forum (IAF) issued the following guidance:If an organization has responsibility for, and performs orIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-51794697124047972322008-02-11T20:48:00.000-05:002008-02-11T21:01:27.433-05:00Management CommitmentDuring a discussion in a recent management review, a CEO asked me for some guidance on ways to demonstrate “management commitment” beyond what is written in the standard (ISO 9001:2000, 5.1). I’d like to share what I discussed with the CEO:1. First, be a “learner.” Determine your customer needs and expectations. Set the tone by constantly seeking out what is important to the customer.2. Then, “IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-81137551922557556872008-01-24T17:18:00.000-05:002008-01-24T17:28:59.581-05:00Is an “eAudit” in Your Company’s Future?With the increasing use of the internet for the operation and control of management systems, first, second and third party auditors need to consider new ways to efficiently and effectively verify conformity to quality & environmental management system criteria.The most obvious example would be multi-site organizations. Audits could include remote access to electronic documents and records to saveIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-50723850618447620962008-01-24T17:07:00.000-05:002008-01-24T17:14:59.755-05:00Scope Statements on Registration CertificatesScope Statements on Registration CertificatesMany of our clients struggle with developing a Scope for inclusion in their Quality Manual. Some manuals that I have seen say something like “Our Quality System conforms to ISO 9000.” Unfortunately, while it’s true, that’s not a valid statement for a Scope. Here’s the “official” interpretation of that requirement.The International Accreditation Forum (IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-30010392538334211912008-01-24T12:08:00.000-05:002008-01-24T12:56:51.802-05:00New ISO 9001:2008 Update Webinar Dates!Based on the success of the last webinar IQC held on the ISO 9001:2008 Updates, we have released dates for the next webinars:April 8, 2008 (Tuesday) 1:00PM to 2:30PM ESTSeptember 10, 2008 (Wednesday) - FDIS 1:00PM to 2:30PM EDTNovember 13, 2008 (Thursday) - IS 1:00PM to 2:30PM EDTfor more information please go to http://www.4iqc.com/Services/ISO9001_2008.htmIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-86811181685688775892007-12-10T07:21:00.000-05:002008-01-25T07:02:49.730-05:00ISO 9001:2008 Overview and WebinarISO 9001:2008 Overview and Webinar, $125.00April 8, 2008 (Tuesday) 1:00PM to 2:30PM ESTSeptember 10, 2008 (Wednesday) - FDIS 1:00PM to 2:30PM EDTNovember 13, 2008 (Thursday) - IS 1:00PM to 2:30PM EDTSpecific webinar details (web address and login instructions) will be emailed to participants one week prior to the webinar Click Here to SIGN UP for this webinar "What we meant to say was: The IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com1tag:blogger.com,1999:blog-28287924.post-55301044698597992832007-11-26T09:54:00.000-05:002007-11-26T09:58:46.826-05:00Is a customer forcing you to be registered to an ISO based standard?Many companies say that the reason for implementing a standard-based (ISO 9001, ISO/TS 16949, ISO 13485, AS9100, TL 9000, etc.) Quality Management System (QMS) is that it’s a customer requirement. Here are some Lessons IQC has learned about these situations that we pass on to you:1.) If you are being forced to obtain certification to an ISO-based QMS ensure that you have full buy-in from all IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-15550543659691700612007-11-26T09:50:00.000-05:002007-11-26T09:53:52.202-05:00Dear Mr. Frustrated Management Rep,This was emailed to me by someone who purchased a pre-written Quality Manual:I have just started the process of ISO 9001 and have several questions in terms of the template I received from XXXXXXX.com.1) As I read through the QM and the help pages that coincide, I don’t quite understand when I am being given a directive or merely a note:For example, when it stays “Task Overview: define....” Is a IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-54511756585299614682007-10-15T19:03:00.000-05:002007-10-15T19:08:10.849-05:00The Five Characteristics of a successful ISO ImplementationLessons Learned:After over 1500 successful ISO implementations and transitions, IQC has identified,The Five Characteristics Of a Successful Implementation:1. Management leads the project.Management is vocal and visible-providing real leadership, not just lending their support. Management review is used to check progress and to make any necessary changes to the system.2. Every department is IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-27497889881039599532007-10-04T11:53:00.000-05:002007-10-04T14:08:29.866-05:00Outsourced ISO Internal Auditing, AuditsOutsourced ISO Internal Audits, Auditing, AuditDoes your organization struggle keeping required ISO internal audits on schedule and productive? Typical internal challenges include:Your internal auditors lack time and/or experience to make audits value added. Auditor training over and over again and auditor turnover.Auditors are not independent enough from the process to audit objectively.AuditorsIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-50225949942142529882007-10-02T23:21:00.000-05:002007-10-03T15:11:51.480-05:00IQC Customers, Staub Laser Cutting and Reco General Contracting, in the 1st Inc. 5000IQC would like to congratulate two of our clients, Staub Laser Cutting and RECO General Contracting, on being recognized by Inc. Magazine as a top two of the nations top 5,000 fastest growing companies.We would also like to congratulate our friends and business partners at Plexus Systems and our friends at Crown Partners, JangoMail and Moraine Materials for making the list as well.IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1158678298043614992006-09-19T09:58:00.000-05:002007-10-03T07:56:16.761-05:00RAPID Process Documentation ToolNew Product Dayton OhioRASI Pro™, www.rasipro.com, is a unique web-based application for the rapid documentation of processes, procedures and work instructions. RASI Pro™ reduces the time to create ISO (ISO 9001:2000, ISO/TS 16949, AS9100, etc.) based documentation by over 70%. Click on the following link to see the article in the Dayton Business Journal http://dayton.bizjournals.com/dayton/IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1158677723636712872006-09-19T09:50:00.000-05:002007-10-03T07:58:30.730-05:00IQC selected as channel partner for Plexus-OnlineNew Partnership Dayton, Ohio IQC has been selected as a channel partner for Plexus Online. IQC is currently selling and implementing the first and only on-demand manufacturing software, a fully-integrated online manufacturing software system built for manufacturing companies. It provides over 350 software modules, including Online ERP Software, Quality Management Software, Manufacturing ExecutionIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1158677403236825322006-09-19T09:47:00.000-05:002007-10-03T08:04:52.363-05:00Caterpillar Supplier Grant FundsAre you a supplier to Caterpillar? Are you a manufacturing business in Ohio? If you answered yes to both questions please read on. The State of Ohio has set aside training grant funds to help CAT suppliers improve. If you are in need of the following support, and feel you qualify, send me an email to start the process of cutting your training costs by 50%.Some topics covered:ISO 9001:2000 IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1155845549301163542006-08-17T15:06:00.000-05:002007-10-03T08:08:56.651-05:00Plexus Systems Spreads Lean Quickly Through New Channel Partner NetworkIQC and Plexus Systems Partner to increase market share for both companiesAUBURN HILLS, Mich., Aug. 15 PRNewswire -- Plexus Systems, providers of Plexus Online, the first true on-demand manufacturing performance system, is spreading lean concepts by penetrating new and existing markets through a growing network of channel partners. Small to mid-size manufacturers are in the greatest need of lean IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1154617279332214802006-08-03T09:54:00.000-05:002007-10-03T08:11:07.246-05:00QMS and ERP alignmentDoes your ISO 9001:2000 based Quality Management System (QMS) align with your ERP?As businesses head into the 21st Century and continue to rely on software or web-based applications to run their operations, it is imperative to note that focusing on the use of software is merely the beginning of process and operational control.If you are using an ERP to run your business and have a QMS implementedIQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1154360355911514752006-07-31T10:35:00.000-05:002007-10-03T14:52:19.306-05:00ISO 10014:2006ISO 10014:2006Are you aware of the new ISO 10014:2006, Quality Management - Guidelines for Realizing Financial and Economic Benefits? It provides guidelines for achieving financial and economic benefits from the application of the ISO 9000 quality management principles:1. customer focus2. leadership3. involvement of people4. process approach5. system approach to management6. continual IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1151415842819222122006-06-27T08:35:00.000-05:002007-12-09T14:09:37.074-05:00Outsources Processes, ISO 9001:2000Questions concerning outsourced processes and the requirements that will be audited both internally and by external partiesMany clients and friends have had questions concerning outsourced processes and the requirements that will be audited both internally and by external parties. This link, http://www.4iqc.com/N630.pdf, written by ISO/TC 176, clearly explains that an organization must IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0tag:blogger.com,1999:blog-28287924.post-1151414954194704582006-06-27T08:25:00.000-05:002007-10-03T15:03:05.998-05:00ISO 9000:2005, NEW!New Definitions and Notes in ISO 9000:2005 ISO 9000:2005 is the third edition of the Fundamentals and Vocabulary standard and replaces ISO 9000:2000. Some of its new definitions and notes are:1. Competence is now included twice in the definitions section. At section 3.1.6 under the Quality-related terms it is defined as the "demonstrated ability to apply knowledge and skills". At section 3.9.14 IQChttp://www.blogger.com/profile/16022211975072252885noreply@blogger.com0