Comments on Virginia Certified Home Inspectors: Licensing Debate: Consumer Complaints

I agree on this one - this is a statistic that wil...

2006-09-23T09:30:00.000-05:00

I agree on this one - this is a statistic that will be yelled out from the mountaintops but will be useless.

In my opinion, this will be heraleded as why we don't need further legislation because there are no complaints against HI's.

We ALL know there are MANY complaints against HI"s they show up in courts, or as returned fees, or payments for damages, repairs, or other grievances...real or imagined.

These compaints don't show up at DPOR because DPOR is toothless in this effort. For all the trouble it weould take to have a complaint at DPOR (IF the people even knew it existed) the MAXIMUM DPOR could do would be rescind that HI's ability to have the term 'State Certified' on their marketing materials.

THis is a disincentive to anyone that has an griveance against an HI. Why in the world would they spend their time, money and energy on an effort that could only force an HI to change his buisness cards and briochures?

Peter

In my view, DPOR not receiving complaints is prac...

2006-09-22T19:07:00.000-05:00

In my view, DPOR not receiving complaints is practically meaningless. Number one the Certified Inspector that they have jurisdiction over are likely the cream of the crop and number two so few people know of "Certification regulations" or where to complain. There are plenty of complaints out there.

If it wasn't zero it was pretty close. There have ...

2006-09-13T06:50:00.000-05:00

If it wasn't zero it was pretty close. There have been several inquiries but not about Certified inspectors so DPOR has no jurisdiction. There has only been one complaint filed but the "abuses" complained about did not merit further investigation. These complaints revolved around basement leaks, roof leaks, rotting trim and a water heater malfunction. The only comments to the inspector concerned missing required statements in his contract.