The TSA Blog

Can I Take My Fireworks on a Plane?

2009-07-02T17:25:00.001-04:00

It’s almost the 4th of July! Certain things come to mind on the 4th. American flags, green lawns, BBQ, the smell of lighter fluid burning on charcoal, cold beverages, hot dogs, hamburgers, pies, and fireworks.

Fireworks... symbolic of our fight for independence from Great Britain, they are the one constant major staple in every town across America on the 4th of July. Some states allow fireworks, others don’t. Some enforce the ban, others are lenient. There is one constant though...

Fireworks are never allowed on a plane.

You can’t check them in your baggage and you can’t put them in a carry-on. Every year though, people all over the country try to fly with fireworks.

For all of you history buffs out there, here is a timeline of Independence Day milestones over the years:

1777 – Thirteen shots were fired, toasts were made and parades marched in Philadelphia.

1938 – Congress makes Independence Day a paid holiday for federal employees.

1978 –Young Blogger Bob burns his thumb while lighting a bottle rocket.

2009 –A traveler’s holiday is ruined because they packed fireworks in their luggage and end up missing the only flight to their destination.

Have a great holiday and stay away from the kid on your block that likes to point roman candles at people and pets. Don’t be the guy at 15 seconds into this ATF video, and beware of the sparkler or you could end up like this little girl.

Q: Can I take my fireworks on a plane?

A: No.

Blogger Bob

TSA Blog Team

You're Fired! But not yet...

2009-07-01T15:06:00.004-04:00

When one of our employees ends up in hot water for a serious crime, the first thing we hear is “Why didn’t you can that employee on the spot?” Well, I went to our lawyers and asked that very same question and they fired me! (Joking) They graciously agreed to write a blog post. It kind of makes me feel bad about telling lawyer jokes at a party last night. (I’m kidding, I’m kidding…) Many thanks goes out to the TSA legal team for all they have done for our blog! ~ Blogger Bob

From our Lawyers:

Our Blog readers have asked why TSA simply does not fire an employee “on the spot” when the employee is arrested for a serious crime. Here is a general answer to that question.

Like other Federal employees, TSA employees who have completed a trial period (or probationary period, if applicable) are entitled to certain procedural safeguards and due process prior to removal from their government position.

The procedural safeguards for TSA non-trial period employees are set forth in TSA’s policy on addressing unacceptable performance and conduct. Prior to being removed, an employee is entitled to receive written notice of the agency’s proposal to terminate their employment, entitled to review any and all evidence relied upon, and the employee must be given an opportunity to respond to the alleged misconduct, orally and/or in writing. This is the “due process” referenced above.

TSA must have sufficient factual information to propose an employee’s removal. Arrests are usually based on off-duty misconduct, and TSA will not likely have sufficient information/evidence to immediately initiate a removal, even if the arrest is based on a serious violation of law. TSA officials work closely with Federal, state and/or local law enforcement officials to gather all of the information necessary to take appropriate action. Once the information/evidence is gathered, the proposal to remove is issued and the employee generally has seven days to respond to the proposed removal.

An indefinite suspension is also an option available to TSA management when an employee has been arrested, there is more than a mere suspicion or allegation of misconduct, and management believes prompt action is necessary. An employee who is indefinitely suspended is not in the work place and does not receive pay during the indefinite suspension. In the interim, TSA decides how to address the misconduct.

By placing an employee who has been arrested for a serious crime on indefinite suspension, TSA can protect the security of other TSA employees and the traveling public while taking the time to effectively investigate the misconduct and provide the affected employee with his/her job related procedural safeguards.

In certain cases involving Transportation Security Officers (TSOs), TSA has special authorities, which enable us to act more quickly when TSOs engage in serious misconduct. Specifically, when there is clear evidence that TSOs have engaged in conduct involving theft, illegal drugs or alcohol use on duty, managers may issue what we refer to as a “one step” removal notice, which immediately terminates their employment. Similarly, when the agency becomes aware of allegations of TSOs engaging in serious misconduct but needs to gather additional information, a “one step” indefinite suspension may be used. In these “one step” actions, the employee is provided the opportunity to respond before the “one step” removal or “one-step” indefinite suspension is effected. This opportunity to respond is known as the “pre-decisional” provision under TSA policy and comports with due process requirements. The “one-step” concept allows management to effect the action immediately after the pre-decisional requirement is completed, if appropriate.

In most cases, the agency spokespeople cannot disclose exactly what disciplinary action, if any, is taken against an employee. This is because specific information concerning employees, including any disciplinary action taken, is protected by the Privacy Act, which often constrains us from disclosing the information. Even if we cannot tell the public these details, rest assured that TSA takes such issues very seriously and will take appropriate action to address any misconduct.

This has been a word from our TSA Lawyers.

Clear: What Gives?

2009-07-01T00:50:00.008-04:00

First off, for those of you who aren’t familiar, Clear was one of the three Registered Traveler programs that allowed you to move to the front of the line after paying them a fee and providing some info for ID purposes. It was money that many road warriors will willing to spend to save some time.

Last week, Clear announced they were ceasing operations.

Clear was not a TSA program, but many are looking to TSA for answers. Here are some of the questions that keep popping up:

Can I still use my Clear card as ID at a TSA checkpoint?

Clear cards are no longer accepted as a primary form of ID.Are there any other Registered Traveler programs in operation right now?Yes. Two service providers remain in operation at this time. FLO Corporation and Vigilant Solutions.

What’s going to happen to the customer data that Clear collected? Is it secure?

Questions about how the data is managed should be directed to Clear.

Will there be another company that takes over the program in airports?

Good question. This is a market-driven, private sector venture offered in partnership with airports and airlines. Another vender could potentially enter the field.

Will Clear members be able to transfer memberships to other service providers?

That decision is between CLEAR, the other service provider, and the card holder.

After TSA’s pilot ended in July 2008, all RT service providers were obligated to follow data security standards to continue offering service. Service providers’ use of data, however, is regulated under its own privacy policy and by its relationship with its customers and sponsoring airport or airline. The information provided to TSA during the pilot will be destroyed as shown in the schedule on our web page.

***Update. This post was edited on 7/2/09 at 1300 to reflect additional information that was provided after it went live. ***

St. Louis Incident Update

2009-06-22T17:18:00.003-04:00

In April, I blogged about an incident in St. Louis where a passenger’s cash box was searched.

Since this is in the news again, I thought I would write a quick recap with some updates.

On March 29th, a metal box containing a large amount of coins and cash was flagged for additional screening. Any large amount of metallic objects in one place (loose change or rolls of coins) appear as opaque images and are difficult and sometimes impossible to clear without being searched. I blogged about this type of search last October. If we can’t see through something on the x-ray, we have to take a closer look by opening the box/bag. Due to the contents, the passenger was taken to a private screening area which is customary when screening money or high dollar value items such as jewelry.

While it’s legal to travel with any amount of money you wish to carry when flying domestically, movements of large amounts of cash through the checkpoint may be investigated by law enforcement authorities if suspicious activity is suspected. As a general rule, passengers are required to cooperate with the screening process. Cooperation may involve answering questions about their property. A passenger who refuses to answer questions may be referred to appropriate authorities for further inquiry. When traveling internationally, a passenger must file a report with U.S. Customs when flying with amounts exceeding $10,000. (or its foreign equivalent)

A TSA employee and members of the St. Louis Airport Police Department can be heard on the audio recording. TSA holds its employees to the highest professional standards. The tone and language used by the TSA employee was inappropriate and proper disciplinary action was taken.

Blogger Bob

TSA Blog Team

TSA Paperless Boarding Pass Pilot Expanding

2009-06-18T17:06:00.004-04:00

We’ve talked about this before, but the paperless boarding pass pilot program is picking up steam and I thought I’d give you an update.

It was just rolled out at the Cincinnati-Northern Kentucky International Airport. Check out the press conference with CVG Federal Security Director Paul Wisniewski and Delta Field Director Paul Baird, along with a brief demonstration.

The program rolled out in 2007 and is now operating at the following 20 airports:

Atlanta Hartsfield International (ATL), Austin-Bergstrom International (AUS), Boston Logan International (BOS), Chicago O-Hare International (ORD), Cincinnati/Northern Kentucky International (CVG),Cleveland Hopkins (CLE), Detroit Metropolitan Wayne County (DTW), George Bush Intercontinental Airport (IAH), Indianapolis International (IND), John Wayne, Orange County, CA (SNA), Las Vegas McCarren (LAS), Los Angeles International (LAX), Memphis (MEM), Minneapolis-St. Paul International (MSP), New York LaGuardia (LGA), Newark International (EWR), Ronald Reagan Washington National (DCA), Salt Lake City International (SLC), San Antonio International (SAT), Seattle-Tacoma International (SEA)

Alaska: SEA
American: ORD, SNA, LAX
Continental: IAH, DCA, EWR, BOS, AUS, SAT, CLE, LGA, LAS
Delta/Northwest: ATL, LAS, MEM, MSP, DET, SLC, CVG
Delta only: LGA
Northwest only: IND

So what do we mean by paperless? Are boarding passes being made out of plastic? Nope… Passengers will be able to receive their boarding passes on their cell phones or PDAs.

Why are we doing this? Well, it’s hip to be green, right? That’s kind of cool, but this has some other perks. First off, you don’t have to worry about that troublesome boarding pass any longer. Now the boarding pass is your phone. You’re far less likely to lose your phone than you are your tickets.

The paperless boarding pass will also prevent fraudulent paper boarding passes that could be created and printed from home.

The paperless boarding pass has a two dimensional state of the art tamper resistant super duper bar code as well as your name and flight information. Our Travel Document Checkers (TDCs) will scan your paperless boarding pass as seen in the video above.

I bet you’re wondering how the two dimensional state of the art tamper resistant super duper bar code works? I can’t just give something a title like that and not take the time to explain it, can I?

Unlike the usual one dimensional single line bar code you would normally see on a box of Cap'n Crunch, this bar code is two dimensional. The encrypted code contains passenger information as well as authentication information from the airline that can only be decoded by a TSA scanner. TSA is also working with the airlines to create the same type of bar code for those who choose to use paper boarding passes. How is it tamper resistant you might ask? Well, I guess you could manipulate the code if you really wanted to, but the scanner will detect any sign of tampering.

As long as youre phone/PDA can receive and open attachments and you’re flying out of one of the airports listed above on a participating airline on the second Tuesday of the month, you can take part in this pilot program. (OK, I was kidding about the second Tuesday of the month…)

Blogger Bob

TSA Blog Team

Camping, Hunting & Fishing Gear On a Plane

2009-06-10T17:22:00.006-04:00

I received an e-mail from someone today asking about bear mace, and thought maybe I should write a blogpost for all of you summer campers, hunters and fishermen out there. (And in case you didn’t know, bear mace is more effective than a gun, as bullet wounds usually just make bears more aggressive)

Summer is here and people are heading for the sticks. (Via a jetliner) You either like to rough it like me and pack nothing but a loincloth and flint & steel, or you go to your local sporting goods store and max out your card on all the latest camping gear.

So listed here are some popular camping items with a quick note as to whether or not you can take them on a plane:

Animal repellants can go in your checked luggage if the volume is less than 4 ounces and its active ingredient is less than 2%. Bear Mace usually exceeds these limits.

Camp Stoves can go in either your carry-on or checked bag. Oh yeah, you do have to empty the fuel first. (It has happened)

Insect repellents that are sprayed on the skin are considered a personal use item and are permitted in carry-on (3-1-1 applies) and checked baggage.

Insecticides that are used to kill little creepy crawlies (Ant killers, cockroach killers, spider killers etc) are prohibited altogether."

Empty Gas Cylinders are allowed in checked or carry-on bags as long as the regulator valve is removed and we can see inside.

Flare Guns are allowed in your checked baggage, but they have to be stored and declared just like a regular firearm. The flares are a no go and have to be purchased at your destination.

TSA allows fishing poles, but if you’re taking them as a carry-on, you might want to give your airline a ringy-dingy and see if the pole exceeds their carry-on limits. Tackle is OK as a carry-on, but just be sure that you don’t have any knives or large deep sea fishing hooks. Also, tools can’t be larger than 7 inches.

Spear Guns. Umm…yeah Captain Nemo, these can’t go in the cabin, but you can check them in the belly of the plane.

Bow & Arrows. See Spear guns…

Guns & Ammo are allowed to be checked in the belly of the plane as long as you follow the proper procedures.

Safety Matches are allowed in your carry-on luggage one pack per passenger per FAA safety regulations. Strike anywhere matches (I love to light those from my boot heel) are not allowed at all.

Lighters were once banned, but are now permitted in your carry-on as of August, 2007. Torch lighters are still prohibited.

Hatchets and Survival Knives are permitted in your checked baggage, but not permitted in your carry-on.

If you’re planning on participating and camping out at a renaissance festival this summer, we ask that you kindly not carry your broadsword through the checkpoint. Suits of armor are also frowned upon. Did they have jets in the renaissance period?

I hope you have a great time this summer and feel free to use this blog, check out our Web page, or use the Got Feedback? program if you have any additional questions as to what you can or can’t take on a plane.

Blogger Bob

TSA Blog Team

***Update 6/11 @ 3:20 PM***

The original line that read “Bug Spray along with insecticides are not allowed in your checked or carry-on bags” has been edited to:

Insect repellents that are sprayed on the skin are considered a personal use item and are permitted in carry-on (3-1-1 applies) and checked baggage.

Insecticides that are used to kill little creepy crawlies (Ant killers, cockroach killers, spider killers etc) are prohibited altogether.

Blogger Bob

TSA Blog Team

Is TSA Really Taking Fingerprints of Passengers???

2009-06-05T17:59:00.006-04:00

I’ve been seeing this around the blogosphere, so I thought I’d attempt to clear this up a little bit.

Is TSA Really Taking Fingerprints from Passengers??? Yes, but only at Atlanta checkpoints from non-US citizens leaving the country. Our sister component, U.S. Customs and Border Protection, is conducting the same tests in Detroit.

This is all part of the Department of Homeland Security’s US VISIT pilot program. Fingerprints (biometrics) are already collected from incoming non-US citizens applying for visas and also at ports of entry and are used to stop criminals and immigration violators. Exit prints will help identify when non-US citizens exit the country, how long they’ve been here, or if somebody has stayed in the states illegally.

TSA is assisting with this pilot program and fingerprints about 800 passengers at ATL daily.

The US VISIT pilot program will end in July. The Department of Homeland Security plans on launching the new exit procedures within the next year.

By the way, these are digital fingerprints, so you don’t have to worry about ending up with an accidental ink mustache or a trendy fingerprint patterned shirt or tie. For more information on US VISIT, you can read the press release , web page, or the privacy impact assessment.

Bob

TSA Blog Team

Secure Flight Q & A

2009-06-02T15:09:00.006-04:00

Paul recently blogged about Secure Flight. Since then, the fine folks from the Secure Flight program have been monitoring the comments and have been kind enough to answer some of your questions.

So here goes…

Q: We’ve still never gotten a definitive answer on what law compels travelers to reveal all this personal information. ~ Adrian

A: The 9/11 Commission Report recommended that TSA take over watch list matching from the airlines. The Intelligence Reform and Terrorism Prevention Act (IRTPA) of 2004 codified this recommendation and requires DHS and TSA to assume pre-flight comparisons of airline passenger information to federal government watch lists. TSA is implementing the Secure Flight program to meet this Congressional mandate. The Secure Flight Final Rule provides the regulatory authority for the implementation of the Secure Flight program.

Q: Also, how else will this information be used? Will the airlines be allowed (or compelled) to keep all of this personal information about us? Will the TSA or other government agency be building a database of the times we fly? ~ Adrian

A: TSA collects as little personal information as possible to conduct effective watch list matching. Also, personal data is collected, used, distributed, stored, and disposed of in accordance with stringent guidelines and all applicable privacy laws and regulations. Secure Flight has published an updated Privacy Impact Assessment (PIA) in conjunction with the Final Rule and System of Records Notice (SORN) published in the Federal Register, August 23, 2007 provide detailed information about the program’s privacy approach. TSA does not collect or use commercial data to conduct Secure Flight watch list matching. Data elements collected under Secure Flight will only be retained for seven days if the traveler is not a match to the No Fly or Selectee lists. For these travelers, all data will be purged from TSA systems after seven days. For travelers who are identified as a potential match, but later determined to not be an exact match to the watch list, data will be retained for seven years. Data elements for individuals identified as an exact match to a No Fly or Selectee terrorist record will be retained for law enforcement purposes for 99 years by Secure Flight.

Q: When one is mistakenly added to the Selectee or No Fly lists, how do they get off? ~ Adrian

A: If you were able to obtain a boarding pass, your name is not on the No Fly list. Redress is an opportunity for passengers who believe they have been improperly or unfairly delayed or prohibited from boarding an aircraft to seek resolution and avoid future delays. The affected passengers often have the same or a similar name to someone on the watch list. The DHS Traveler Redress Inquiry Program (TRIP) provides a one-stop shop for passengers seeking redress. Secure Flight uses the results of the redress process in its watch list matching process to help prevent future delays for misidentified passengers.

Q: How do people who do not have a government-issued photo ID deal with these rules? Getting a government-issued photo ID typically requires a birth certificate. My great grandmother’s birth certificate was lost in a court house fire decades ago, and she never had a driver’s license or passport. ~ Adrian

A: Federal regulations require that passengers present a government-issued photo ID during the check-in and screening process. If a passenger doesn’t have a government-issued ID, it is recommend they take the necessary steps to obtain one. It just makes sense to take a couple of hours to get a Government ID to avoid delay at security checkpoints while TSA confirms their identity and ensures they do not pose a threat to security.

Q: It's funny that many ticketing websites don't allow you to use your full middle name, yet the state asks for you to do it. This is nothing but a pain and more security theater. Thanks for making sure the lines get longer at security. Will you be adding staff to deal with it? Or will you continue to have too few checkpoints open at most airports? You're worse than Target! Q: Did TSA check with travel and airline web sites to give them time to update their data fields before adopting this policy? My wife went to Orbitz today to change her profile name and Orbitz only has space for a middle initial. But both her driver's license and my passport list her full name. How are we supposed to handle things like this? My wife also checked with United.com and they don't even offer a spot for a middle initial. I expect this new TSA policy has been planned for years. If so, why didn't TSA give the airlines and travel agencies time to update their records? What in the world is the hurry?

A: Secure Flight will be phased-in and each airline will be incorporating the necessary changes into their systems over the next few months. Passengers shouldn't be concerned if particular airlines or travel websites don't ask them to provide the additional information right away or if they’re not yet able to accept full name or other information required by Secure Flight; it should not impact their travel. Members of the travel industry will request this information as their capability to capture it is integrated into their individual systems. As for longer lines at airport security, Secure Flight will not impact the process at the security checkpoint in any way. At the security checkpoint, TSA strives to ensure you are who you say you are. TSA performs travel document checking to see that you, your identification, and your boarding pass match and are valid. Secure Flight, on the other hand, is a behind-the-scenes process that TSA and airlines collaborate on to compare the information you provide against government watch lists. The additional data elements that you may be asked to provide, such as date of birth and gender, serve to better differentiate you from individuals on the government watch list. Secure Flight will not impact the security checkpoint experience. While Secure Flight and travel document checking are both critical security functions, they serve different purposes at different points in the security process.

Q: My passport/passport card driver's license and credit cards differ in how they display my name (full middle name, middle initial, not indicator of middle name), so this may take some fiddling to make certain things match up for the TSA folks. One interesting thing none of those show is that actual CORRECT spelling of my name, because most US font sets do not include Slavic diacritic marks... ~ Tomáš

A: Passengers should ensure that the name used when making a reservation matches their government-issued ID used when traveling. Depending on which government ID you plan to use for a particular trip, you should provide your name as it appears on that ID for your travel. TSA has built some flexibility into the processes regarding passenger name accuracy. For the near future, small differences between the passenger’s ID and the passenger’s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for you. Over time, you should strive to obtain consistency between the name on your ID and your travel information.

A big thanks goes out to the Secure Flight program office. By the way, check out the press release about the new Ad Council campaign aimed at raising awareness of Secure Flight.

Blogger Bob

TSA Blog Team

Millimeter Wave Whole Body Imager Photos

2009-05-22T12:34:00.003-04:00

It’s tinfoil hat time. I’ll give you a couple of seconds to don your protective headwear and then I’ll begin.

[Intermission Music]

OK. Let’s go… It’s been brought to our attention that the photos we provide of the millimeter wave (MMW) whole body imager (WBI) are different than the ones that CNN used in their article earlier this week. Yes, you are correct. They are different. One photo is a stock image given to us by the vendor and the other is a screen shot taken from a CNN video. Two different photos of two different people…

-Here is what 60 minutes saw, filmed and aired last December. Notice the part at 00:53 where Leslie Stahl says “To be frank, I thought I was going to see something almost pornographic and it’s not.” The video clip also shows the actual image on the screen as the officer sees.
-Here is what CNN filmed.
-Here is what Salt Lake’s KSL TV filmed.
-Here are the stock photos that TSA uses on its web and blog pages.
-Here are the front and back images that CNN used in this week’s article.

Also, there is scuttlebutt that TSA is trying to be hush-hush about this technology. In addition to the links I provided above, here are all of the places we have talked about Whole Body Imaging here on the blog:

-The First Significant Deployment of Aviation Security Technology Since the 1970s
-Catch a Wave and Avoid a Pat Down
-Safety & Privacy Concerns Regarding the Millimeter Wave Whole Body Imager
-You asked for it...You got it, Millimeter Wave images.
-Pilot Program Tests Millimeter Wave for Primary Passenger Screening
-CNN Article: Airport security bares all, or does it?
-Will Children be Screened by Whole Body Imagers?

There you have it. (Remove hats now) Have a great holiday weekend.

Blogger Bob

EoS Blog Team

Explosive Trace Detection

2009-05-21T18:49:00.019-04:00

By now, I’m sure most of you have heard about or seen firsthand pieces of TSA security equipment affectionately referred to as “puffers.” Officially known as Explosive Trace Portals (ETPs), passengers enter the machine stationed at the security checkpoint before proceeding through the metal detector. Several “puffs” of air are released in an effort to shake loose trace explosive particles on the passenger. Over the years, TSA has determined that trace portals do not meet the requirements for operational suitability due to frequent maintenance issues. TSA also determined that more reliable and effective screening technologies have become available since ETPs were first introduced. For these reasons, TSA has decided to phase out this technology.

ETPs were first deployed to airports in a pilot capacity in June 2004. At the program’s peak, 94 of the 207 units originally procured by TSA were deployed to 37 airports. Over the years, TSA gathered performance data on several variations of the technology.

As the ETP pilot progressed, it became increasingly apparent that tweaks and fixes were unable to resolve ETP maintenance issues caused by dirt and humidity common to any airport environment. In the summer of 2008, TSA made the decision to begin phasing out ETP technology.

All things said and done, TSA spent approximately $29.6 million on explosive trace portals. Of this, approximately $6.2 million was spent on maintenance on the 94 deployed units. Currently, there are 33 ETPs deployed to 15 airports. ETPs that are still in use at airports continue to support a dynamic layered screening approach.

Earlier this year, TSA opened a brand new testing facility called the TSA Systems Integration Facility (TSIF). At this facility, TSA tests a variety of security screening technologies in simulated airport environments. This facility will allow TSA to more effectively measure operational suitability prior to deployment.

Blogger Paul

EoS Blog Team

Will Children be Screened by Whole Body Imagers?

2009-05-19T17:13:00.004-04:00

This question keeps popping up on our blog as well as other forums around the internet. Will children be screened by Whole Body Imagers (WBI)?

Yes and no.

Anybody can opt out of WBI screening. Adults, children, Klingons, etc… If you opt out of WBI screening, you will receive a patdown search in lieu of the WBI screening.

Children are allowed to be screened by the WBI if they’re able to stand motionless with their arms outstretched and feet shoulder width apart for 5 seconds. (If your child is like my 4 year old, they can’t stand still for a single second unless they’re watching that yellow sponge guy who shares my name)

Things to remember:

- Children do not have to be screened by the WBI. (Anybody can opt out)
- Parents carrying infants or children will not be screened by the WBI.
- Parents accompanying children may opt out of WBI screening to prevent separation of family.
- WBI screening is still in the pilot phase and has not been deployed at all checkpoints.
- Did I mention you can opt out?

Bob

EoS Blog Team

CNN Article: Airport security bares all, or does it?

2009-05-18T14:20:00.002-04:00

CNN has an article in the travel section today on Whole Body Imaging (WBI). Follow the link to read the article along with the many interesting comments.

Airport security bares all, or does it?

Bob

EoS Blog Team

What's in a Name?

2009-05-15T18:33:00.009-04:00

Starting May 15, when passengers purchase airline tickets, they will be required to provide their name as it appears on the government-issued ID that they plan to use when traveling. This is the first phase of a new TSA program called “Secure Flight.”

So…if you plan to present a driver’s license , purchase tickets using your name as it appears on your driver’s license. If you plan to present a passport, purchase tickets using the name that appears on your passport. (Here is a list of acceptable forms of identification.)

But rest assured, the system will be pretty flexible. For the near future, small differences between ID and reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for the passenger.

Secure Flight is a multi-phase program developed by DHS that matches passenger information against federal government watch lists for domestic and international flights. Before Secure Flight, airlines themselves were responsible for matching passenger information to the federal watch list. As Secure Flight is implemented, TSA will begin to assume responsibility for the security program.

So what exactly do we mean by “watch list matching”? When you purchase an airline ticket your name will be compared to the “No Fly” and “Selectee” lists, which are distilled from the FBI’s terrorist watch list.

Individuals confirmed to be on the Selectee list, will automatically be subject to secondary screening, but could still be allowed to fly. If an individual is confirmed to be on the “No Fly” list, he or she won’t be able to fly within, into, or over the United States. The number of people that appear on these lists is extremely small, so chances are you won’t run into issues at security checkpoints because your name is on the watch list.

After August 15, domestic airlines will be required to collect (and passengers will be required to provide) date of birth and gender in addition to name (as it appears on the government ID). By providing these pieces of information under the new Secure Flight program, cases of mistaken identity will be virtually eliminated. For passengers who have had problems in the past, this means that you’ll be able to print your boarding pass at home before arriving at the airport. It also means that your 6-year-old won’t be misidentified as someone on the Selectee or No Fly lists.

Blogger Paul

EoS Blog

Shoes on the X-ray belt, or in a bin???

2009-05-14T13:58:00.002-04:00

Starting this week, officers will be asking passengers to put their shoes directly on the X-ray belt instead of in a bin at the checkpoint.

This will help to declutter bins and give officers a better view of shoes coming through, as well as everything else. Our officers are seeing some pretty packed bins with shoes, electronics, wallets and other items, and when they can’t get a good look, a cluttered bin is more likely to get pulled aside for additional screening. Nobody likes that.

If you don’t hear the directions or put your shoes in the bin by accident, fear not - you won’t be sent back to the end of the line for a do-over.

Safe travels!

Lynn

EOS Blog Team

TSA Urban Legends (Nail Clippers, Knitting Needles and Corkscrews)

2009-05-09T08:58:00.004-04:00

Bigfoot is probably one of the best known urban legends, but nail clippers, knitting needles and corkscrews are probably the most believed.

Some time ago, someone out there spread a nasty rumor about us, that lead many of today's passengers to believe that we don't allow any of those three items. The facts though, contradict the myth.

Knitting needles, carried by grandma, Mrs. Claus or Jeremy down the street are permitted. Plastic, metal, clay, titanium... Whatever... Permitted.

Corkscrews are a little tricky, but also permitted. Let's be clear, corkscrews without knives. We know many corkscrews have the little knife that help cut the metal wrapping on a bottle, those are not allowed, but the little corkscrews with no knife are. Clear? No? Let's try this.

Fancy schmancy corkscrews with knives, no. Cheap corkscrews with no knife, yes.

Lastly, nail clippers. I can't even count the number of times I have heard or seen this... Totally not true. Way back when, 2001, pre-TSA, post 9-11, nail clippers were prohibited, probably an immediate reaction to the events of that day. However, when we came along, we changed the list, allowed nail clippers, but still get accused of being pro-long finger nail. Totally not true.
Trim those nails, in flight if you want, just be sure the passenger sitting next to you doesn't mind a flying hang nail.... Oh yeah, no blades on nail clippers either. Nail files on the other hand are OK.

So to sum up, if you are the kind of person who likes to drink wine, knit and clip your nails, you are free to do all three in flight... So long as you don't have any blades.

Nico

EoS Blog Team

What Does A Terrorist Look Like?

2009-05-01T23:12:00.010-04:00

We just received some valuable Intel today… We now know what terrorists look like. BOLOs are being sent internationally as we speak. Terrorists wear colorful oversized clothing and have round red noses. They’ve been known to paint smiles or frowns on their faces and often wear wigs and large honking shoes.

In all seriousness…At airports all over the country, day in and day out, Transportation Security Officers hear over and over: “Do I look like a terrorist? You should be spending your time looking for the real terrorists instead of wasting time on me.”

Which got me thinking - what exactly does a terrorist look like? There’s no manual showing you what terrorists look like. We could put a Magic 8 Ball at each checkpoint lane and shake it every time a passenger comes through asking “Is this person a terrorist?” Some of the answers would really prove troublesome:

*Reply hazy, try again.
*Concentrate and ask again.
*Better not tell you now.
*Cannot predict now.
*Ask again later.

If my Magic 8 Ball idea sounds silly, it is. I used that example, because it would be just as effective as taking somebody’s word who says “I’m not a terrorist.”

In a perfect world, TSO training would include a class on what a terrorist looks like. But the fact is, terrorists look like anybody else coming through the checkpoint. All races, sexes, ages, and sizes… They can be an evil genius or dumb as a rock.

You don’t have to be taller than the sign to be a terrorist. You get the point…

I can’t count how many times I’ve heard somebody say “I don’t pose a threat.” Intelligence has shown that western acting/looking terrorists are being recruited just for that reason.

What I’m trying to say is you know you’re not a terrorist, but we don’t…and we can’t take any chances and just take your word. This is another reason why our Behavior Detection Program is so important. We focus on behaviors to flush out the possible terrorists, not appearance.

Blogger Bob

EoS Blog Team

BWI Checkpoint Rollout Anniversary (And More...)

2009-04-29T10:29:00.010-04:00

Did you know this is the 7th anniversary of TSA rolling out the first federalized airport checkpoint? It was at Baltimore Washington International Airport. (BWI)

It’s also the 1st anniversary of the day we launched Evolution at BWI. The nationwide re-training of our frontline officers is just about completed.

To celebrate these milestones in our short but rich history, I figured I’d post a few interesting TSA stories on the blog that I came across recently.

First off, check out this article from Rick Seaney, FareCompare.com CEO, on ABCNews.com: The TSA Nightmare: Airport Security. The headline is a bit misleading - it actually dispels a few common myths about our officers.

Secondly, while scanning the blogosphere as I do every morning, I came across a weekly column from a Transportation Security Officer in the Londonderry Online Hometown News called “Joe’s Two Cents.” His latest article describes a day where his checkpoint screened a group of Wounded Warriors. Check out his touching story: No Big Deal…

I just came across this one a few minutes ago on process improvement at TSA.

I hope you enjoy these links as much as I enjoyed my wife’s PB&J sandwiches she packed in my lunch today. Mmmm…

Blogger Bob

EoS Blog Team

Dishing the Dirt

2009-04-27T11:37:00.005-04:00

I’ve been reading some statements around the web about a recent incident at Piedmont Triad Airport (PTI) in North Carolina involving dirt and fossils being mistaken for a possible bomb.

To the flying public, I fully understand that it has to seem ridiculous that dirt and fossils could be mistaken for a bomb. If I didn’t know anything about how x-ray images looked or what TSA was looking for, I’d probably be on the “you guys actually thought that was a bomb?” bandwagon.

I’m going to try to make this as simple as I can, saying what I am able to say.

1) Images of items on the x-ray monitor often look nothing like they normally do to the naked eye.

2)Dirt and fossils as well as many other normal day to day items can resemble what our officers are trained to look for on the x-ray monitor.

3) Bags often contain electronics and wires that overlap these items making them look even more suspicious.

As a former TSO I can think of a couple of times where by chance, everyday normal harmless items were laid out in a bag in such a way to look exactly like a textbook improvised explosive device. (IED)

In this particular case, a Bomb Appraisal Officer (BAO) was summoned and they eventually determined there was no threat. When you think there might be an explosive in a bag, you don’t just whip it out of the x-ray tunnel and dive into it. There are procedures that must be followed for the well-being of everybody involved. Of course, once the bag was opened, it was obvious what the items were and that they did not pose a threat.

I hope this clears things up a little bit in regards to items being mistaken for IEDs.

Thanks,

Blogger Bob

EoS Blog Team

See SPO. See SPO Screen. Screen, SPO, Screen!

2009-04-23T18:38:00.009-04:00

Keeping the flying public safe from curbside to cockpit is a major part of TSA’s mission. This post will hopefully provide some more insight about what’s going on before you even reach the security checkpoint.

Concerns about public areas in airports have been brought up time and again by security wonks and commenters on this and other blogs—and we’ve been listening.

Surveillance of non-sterile areas in airports is a no-brainer when it comes to mitigating risk in an efficient manner. There’s really no way to get around that. For a while now, several different TSA programs have been in place to satisfy this security need—and thus far, Behavior Detection has been getting most of the attention. However, Passive MMW, a.k.a SPO-7, might just steal the spotlight.

Since April 21, TSA has been testing and evaluating two tripod-mounted, highly mobile SPO-7 units at Boston’s Logan International (BOS). You may recall Blogger Bob’s post about Passive MMW back in September ’08; however, a few things have happened since then. Just as a quick recap, Passive MMW has been used in mass transit and maritime environments since 2007. In 2008, TSA tested the technology in non-sterile areas of Denver International and Minneapolis/St. Paul International during the 2008 Democratic and Republican national conventions.

The name “Passive MMW” may imply that this technology operates in the exact same way as the stationary Whole Body MMW machines at the checkpoint. This is definitely not the case. Both technologies are non-invasive and completely safe, but other than that, the only similarity is that both systems make use of millimeter waves in one way or another. To be clear, Whole Body MMW machines bounce harmless millimeter waves off of your body to generate a metallic image. Passive MMW on the other hand receives energy generated by an individual and the objects that they are carrying on their person. This energy can be detected by an appropriate receiver and can be used to detect anomalies.

Here’s an example of the image an operator would see:

As you can see, it looks a lot different than the robotic images generated by stationary MMW machines at the checkpoint. For this reason, Passive MMW machines and their operators will be in full view of the public in the non-sterile areas of BOS.

Security officers operating the Passive MMW will work closely with Behavior Detection Officers on the floor. If either group detects a potential threat, they will alert their counterparts. From there a variety of scenarios can occur, up to and including calling local law enforcement.

Signs will be placed in the vicinity of the screening area to make sure everyone is relatively well informed about Passive MMW:

So…Passive MMW…awesome idea right? Let us know what you think.

Blogger Paul

EoS Blog Team

*Edit: The second sign was changed from "WARNING" to "ALERT"

Missing Crematory Remains

2009-04-21T18:02:00.003-04:00

Many stories are circulating that TSA lost crematory remains that were checked as baggage at the Seattle-Tacoma International Airport. After working with the airline, TSA was able to determine the bags belonging to the passenger in question were never handled or opened by TSA officers. The bags were screened by our automated inline baggage system and sent directly to the airline. Each bag has an ID number and the computer logs every bag that alarms and is sent to the resolution room for secondary screening. The bags in question did not alarm and therefore went directly to the airline..

To date, the family has not contacted TSA.TSA has made attempts to contact the family and will continue to try to do so. TSA regrets the family has to deal with this during their time of mourning.

The guidelines for traveling with crematory remains are correct and up to date on TSA.gov.

Bob

Eos Blog Team

TWIC Casts a Security Net Over Ports

2009-04-15T15:14:00.003-04:00

Today is not only the deadline for your taxes, it’s the national compliance day for TWIC! Through a maze of streamers, cake, and party hats, I found my way to Greg, (The TWIC-Meister) and asked him to write a little about TWIC for us. What is TWIC? Read on… ~ Blogger Bob

To most folks, TSA is synonymous with airport security, planes and really spiffy blue uniforms. But for the past few years we have been working hard to add a layer of port security that the maritime industry has never seen before. That’s right; spread the word, TSA is involved in securing other modes of transportation too. They don’t call us the Transportation Security Administration for nothing.

Today, the U.S. Coast Guard began ensuring port workers and mariners nationwide have a new security biometric card known as a TWIC (Transportation Worker Identification Credential). Having a TWIC in hand means the holder received a thorough background check, and is now allowed unescorted access to secure areas of ports and vessels. Beginning today, the card must be presented at the more than 3,200 U.S. maritime facilities and 10,000 vessels from Maine to Guam to gain access. It is a huge win for security to know the folks working at our nation’s ports are not known terrorist threats.

The card itself is huge security benefit. Now instead of security guards examining more than 500 different driver’s licenses and hundreds of other port IDs, there is one uniform card accepted to gain access. TWIC uses advanced technology to embed a template of the owner’s fingerprints as well as a host of other security features that make it nearly impossible to fake.

TWICs are designed to be read by a card reader. TWIC card readers have gone through initial lab testing and approved equipment will be tested further in severe port environments (extreme heat, cold, wind, salt water, etc). At this time, some ports have already installed new readers and more will be soon. Readers are not mandatory yet because TSA listened and responded to industry concerns about cost and the need to test readers at port facilities and on vessels to ensure durability and functionality. We have worked closely with industry every step of the way to maximize security and minimize the effect on commerce.

To date, approximately 1.1 million workers have been vetted and participated in making the Homeland more secure.

Greg, EoS Guest Blogger

Traveling With Large Amounts of Cash

2009-04-14T15:22:00.005-04:00

Since the St. Louis incident blog post, we have received many questions about traveling with cash and whether or not you are required to answer questions about the cash you are traveling with. Francine Kerner, TSA’s Chief Counsel was kind enough to take some time and address your questions. ~ Blogger Bob

Sometimes a TSA officer may ask a passenger who is carrying a large sum of cash to account for the money. You have asked why such a question is posed and whether a passenger is required to answer.

In reacting to potential security problems or signs of criminal activity, TSA officers are trained to ask questions and assess passenger reactions, including whether a passenger appears to be cooperative and forthcoming in responding.

TSA officers routinely come across evidence of criminal activity at the airport checkpoint. Examples include evidence of illegal drug trafficking, money laundering, and violations of currency reporting requirements prior to international trips.

When presented with a passenger carrying a large sum of money through the screening checkpoint, the TSA officer will frequently engage in dialog with the passenger to determine whether a referral to law-enforcement authorities is warranted.

The TSA officer may consider all circumstances in making the assessment, including the behavior and credibility of the passenger. Thus, a failure to be forthcoming may inform a TSA officer’s decision to call law-enforcement authorities.

Francine Kerner, TSA Chief Counsel

What to Know Before You Go

2009-04-10T17:25:00.005-04:00

All I’ve done here is basically take all of the links for air travelers from TSA.gov and placed them on one page. You can bookmark this or copy and paste it and save it on your desktop.

To stay up to date, follow this link and you can subscribe to an e-mail announcement service that will notify you as changes are made.

What would you like to know that you can’t find in these links? Please take a look and post a comment with your suggestions.

How to Get Through the Line Faster
Step-By-Step Screening (WMV, 3 MB)
Female business traveler (WMV, 3 MB)
Male business traveler (WMV, 3 MB)
Traveling with a baby or small child (WMV, 3 MB)
Travelers with special needs (WMV, 3 MB)
Ad Council 3 Simple Steps to Security Video (WMV, 3.5 MB)
Windows Media Player Plug-in

Liquid Rules: 3-1-1 for Carry-Ons
Why the bag?
Learn more about packing your liquids and gels
Important information on duty-free items

Prohibited Items

Acceptable Identification at the Checkpoint
Click here to view samples of acceptable documents (PDF, 159 KB).

Safe Travel with Batteries & Devices

"Checkpoint Friendly" Laptop Bags

Special Items
Alcoholic Beverages
Batteries and Devices
Camping
Compressed Gas Cylinders
Crematory Containers and Deceased Remains
Currency, Coins, Precious Metals, or Valuable Jewelry
Firearms & Ammunition
Food & Beverages (through security checkpoints)
Hunting & Fishing
Knitting Needles, Needlepoint & Sewing
Lighters and Matches
Medications
Musical Instruments
Paintball Equipment
Parachutes
Pets
Photographic Equipment & Film
Scuba Equipment
Service Animals
Sporting Equipment

Baggage Locks
Safe Skies Luggage Locks
Travel Sentry

Travelers with Disabilities and Medical Conditions
Introduction
Before You Go
Tips For The Screening Process
Mobility Disabilities
Hearing Disabilities
Visual Disabilities
Hidden Disabilities
Pacemakers, Defibrillators, Other Implanted Medical Devices, & Metal Implants
Continuous Positive Airway Pressure (CPAP) Machine
Medical Oxygen and Respiratory-Related Equipment
Diabetes
Medications
Assistive Devices and Mobility Aids
Prosthetic Devices, Casts, and Body Braces
Walkers, Crutches, and Canes
Augmentation Devices
Orthopedic Shoes, Support Appliances, and Exterior Medical Devices
Dressings
Service Animals
Children with Disabilities
Medical Conditions and Special Situations
Military Severely Injured Program

Traveling with Children
Travel Tips
Baby Formula, Breast Milk, Juice, and Other Liquids
Children with Disabilities

Customer Service
TSA Contact Center
Claims Management Office
Discrimination
Lost & Found
Screening Process
Travel Links
Traveler Redress Inquiry Program (TRIP)
Got Feedback

Have a great weekend!!!

Blogger Bob

EoS Blog Team

Two Scabies Cases Reported at Boston Logan International Airport

2009-04-09T10:28:00.004-04:00

We’ve received some e-mails as well as several blog comments asking us to address the Scabies incident at Boston Logan International Airport.

You just never know what you’re going to write about around here. Formaldehyde, tin mint cans, frozen monkey heads, pie, exploding chickens, scabies, what next? Please don’t answer that…

As Google will show you, scabies is not all that uncommon. Dermatologists estimate that more than 300 million cases of scabies occur worldwide every year. The disease can strike anyone of any race or age, regardless of personal hygiene.

With that said, here is the lowdown on what happened at BOS and how TSA reacted. I think you’ll find that we thoroughly and swiftly addressed the issue.

TSA management at BOS was made aware of 8 suspected cases of scabies. TSA management immediately reached out to the Centers for Disease Control (CDC), the Boston Public Health Commission and Massport. The Boston Public Health Commission informed TSA that only 2 of the 8 suspected cases were actually confirmed cases of scabies, and one of those cases was described as “mild.”

CDC and Public Health inspectors visited the airport and provided advice on how to proceed, ensuring every precaution was being taken. The Boston Public Health Commission also sent an Environmental Specialist to perform an onsite assessment.

Health experts have continued to tell TSA that transmission to passengers is highly improbable given that prolonged skin to skin contact is required. Keep in mind, TSOs are required to wear gloves during the screening process while handling passengers’ belongings. You can always request that a TSO change gloves prior to a bag search or pat down.

TSA worked with Massport to ensure the checkpoints, break rooms and other offices where these employees are assigned were professionally cleaned, including the floors and carpets.

Information on scabies (provided by the CDC) was shared with the TSA workforce, including recommendations on how to protect oneself. Employees were all instructed to wash their uniforms and coats as well as other personal belongings before bringing them back to work.

Blogger Bob

EoS Blog Team

Update ***04/09/2009 10:10 PM***

I have just been informed that 3 more cases have been confirmed at BOS. If there are any new developments, I'll post them here on the blog. ~ Blogger Bob

Update ***04/10/2009 1:17 PM***

TSA has provided details on these new cases to the Infectious Disease Bureau of the Boston Public Health Commission for their vetting and also made arrangements to have another checkpoint professionally cleaned. Additionally a local hotline for communicable diseases is available for personnel at the airport and for the general public to address any concerns (617-534-5611 or www.bphc.org). Again, health experts have continued to tell TSA that transmission to passengers is highly improbable given that prolonged skin to skin contact is required. ~ Blogger Bob

Welcome New Blog Team Members

2009-04-08T13:29:00.001-04:00

Many of our officers have participated on this blog and spent their own time helping to answer your questions. They’ve been a huge help. It’s great to have some folks on the blog who are actually out there working at our checkpoints.

With that said, it’s with great pleasure that I announce to you the three newest members of the TSA Blog Team. Our regular readers will know them well as Kelly-Mae, (Kelly, TSO at Louisville International Airport) Happy 2 Help, (Tim, TSO at Sacramento International Airport) and GSOLTSO. (West, LTSO at Piedmont Triad International Airport)

They will not serve as moderators, so please don’t beat them up for what does or doesn’t get posted. They’ll continue what they’ve been doing, (responding to comments) and on occasion will write a blog post here and there.

Here are their bios. I have also posted them on the “Meet Our Bloggers” page.

Tim

Hi, I'm Tim and I joined TSA in mid 2007. I'm currently a Transportation Security Officer at Sacramento International Airport (SMF) and take great pride in the support I receive.
I come from a US Army military intelligence background and am a combat veteran of Operation Iraqi Freedom. As a Non-Commissioned Officer (NCO), I specialized in Imagery Intelligence (IMINT) and junior level analysis.

On September 11, I was one of the many US Army soldiers patrolling Fort Huachuca checking military IDs. Holding my M16-A2, I knew the United States was going to change and I would do everything in my power to make sure it changed for the good. Public service has been a great honor for me.

In my free time, I am a proud family man, hobbyist programmer, like to collaborate on open source software, and am currently finishing up my degree in software engineering.

West

Hi, my name is West, and I started with TSA in February of 2005. I work at GSO (Piedmont Triad International Airport in Greensboro, NC) and truly enjoy working at my airport. I was hired on as a Transportation Security Officer (TSO) and have since been promoted to Lead Transportation Security Officer (LTSO). I have worked as an On the Job Training (OJT) Monitor, and have been training new TSO’s since my first year with TSA.

I live in Greensboro, NC with my significantly better half Charlene, Jacob and Esau (the two cats that actually own the house), and Montana and Darwin (the dogs that are a pair of walking comedy reels).

Prior to working with the TSA, I put in 8 years with the US Army as a Military Police Officer. I also put in 8 years as a Silversmith Apprentice and am now a Journeyman Silversmith. My hobbies include sitting on a pier/boat with a fishing pole and being able to fix broken metal things.

Kelly

Hey ya’ll (yep, I’m from KY).… My name is Kelly (KellyMae) and I have been with TSA at Louisville International Airport since Dec 2006. In my two years, I have enjoyed working with the public and have helped to train other TSOs. I work part-time and half of my time is spent on the checkpoint and the other half screening checked bags.

Before TSA, I worked mostly in restaurants. Until TSA, that is pretty much all I knew and I enjoyed it very much. Working with the public since I was 15 has helped me to develop great customer service skills that I apply to my job every day and try to utilize when helping out on this blog as well.

I have always enjoyed working with people, but outside of work, my true passion is animals. My boyfriend and I have an Australian Shepherd and a cat, who don't get along of course. I also love taking pictures and have been thinking about ways to combine my passions. Until then, I will be here and hope to be more helpful in answering your questions and giving feedback.

Thanks,

Blogger Bob

EoS Blog Team