BTALD: Customer Service

tag:blogger.com,1999:blog-2116498982402970049.post-10294279010045057122008-05-24T15:59:00.000-07:002008-05-24T16:15:00.852-07:00BTALD: Customer Service<a href="http://bp2.blogger.com/_-44Vh0iBBZ8/SDieKYmbVrI/AAAAAAAAATw/rOlvHxPEs7Y/s1600-h/828_cust_service_choke_you.jpg"><img id="BLOGGER_PHOTO_ID_5204083270666114738" style="CURSOR: hand" alt="" src="http://bp2.blogger.com/_-44Vh0iBBZ8/SDieKYmbVrI/AAAAAAAAATw/rOlvHxPEs7Y/s320/828_cust_service_choke_you.jpg" border="0" /></a> Lately I've spent a lot of time in customer-service land. The garbage didn't get picked up - but the lady was very pleasant about telling me that I can leave it out there for several days until someone makes it back around. My credit card info expired on everything I have ever done so lots of nice folks have informed me that they are discontinuing service, or sending another bill, or generally kicking me to the curb. So I call them all and fix it. I'm trying to order some doorknobs, but the person who is "really good at this stuff" (doorknobs?) isn't back for a few days. So I have to call back. A lot of this involves setting the phone on speaker and listening to the person say "your call is important to us" over and over while I cruise around doing other things. 'Cause they really, really don't want to talk to you. I feel like the whole thing is just a test of my resolve. The best one is where the little message says, "In a hurry? Try our website." Then you try the website, and they want some account number you don't have, so back you go to the phone. That's when I start punching the phone buttons really hard. Anyway, these folks should provide some outlet while you're waiting. Maybe a game, where you get to yell swear words into the phone and it makes a Mad Lib out of them. Or, a human punching bag person you can scream at. Or, you push buttons and it makes the sound of explosions and people getting punched in the face. I would stay on the line for that.Betsyhttp://www.blogger.com/profile/18161221630516453587mail@betsystreeter.com