tag:blogger.com,1999:blog-19619307.post-66881835590242330382007-03-23T10:09:00.000Z2007-03-23T10:39:36.254Z<div>Oh dear and I was enjoying the staff, service and fequency of trains at Barons court.<br /><br />So I arrive there yesterday at 7:40 am to find a large queue. I see that the problem is that the ONE oyster card machine is down. Hence the large queue. But they only had ONE window open for ticket sales. I began to moan not too loudly but obviously loudly enough to get all the others in the queue shuffling nervously and looking at their feet. They must like being inconvenienced as I didnt hear anyone else complaining or more likely they were horrified that they had "a nutter" in Barons court.<br /><br />When I finally got to the window I made my views known to the chap behind the window (no swearing or shouting) pointing out the fact that there was a large queue of incovenienced people and only one window open but that 3 yards away 2 jolly (and fat) LU staff were having a whale of a time drinking their steaming cappucinos and having a no doubt fascinating discussion with the newspaper seller (who by the way leans on the post at a 45 degree angle with his other hand out not looking at those that drop their change into his mitt or greeting them with a hearty good morning). No doubt they were analysing the budget presented by the nosepicker and eaterer (see todays metro). Anyway I digress. So I realised as I was berating the chap that he was behaving as though I was just asking for ticket and acting normally. He then told me the card machine at the window wasnt working either. At this point of course I looked like that angry little bloke in those cartoons - Yosemite Sam.<br /><br /><br /><img id="BLOGGER_PHOTO_ID_5045066329553241650" style="DISPLAY: block; MARGIN: 0px auto 10px; CURSOR: hand; TEXT-ALIGN: center" alt="" src="http://bp3.blogger.com/_WE7hxxuyXkA/RgOtGMlOBjI/AAAAAAAAAAs/G0HxIrcEGek/s320/Yosemite-sam.jpg" border="0" /></div><br /><p> </p><p>Luckily I had some cash. and they did actually open another window. Good old Barons Court</p><p>My wife had the same problem later at West Ken and was told to go and get some money out and it wasnt their fault as she should have renewed the night before!!!!!!!!!!! what??</p><p>She bunked on instead and she is a really nice chick and not in her nature to do that normally.</p><p>Nothing like a bit of customer service eh?</p>Tube_Thumperhttp://www.blogger.com/profile/03930316934376723267noreply@blogger.com