tag:blogger.com,1999:blog-17852055.post-1134345637767838512005-12-11T18:17:00.000-05:002005-12-11T19:00:37.776-05:00I love the internet. There are endless amounts of useful information that's out there. Which leads me to this great find. <a href="http://www.paulenglish.com/ivr/">The IVR Cheat Sheet™ by Paul English</a> - tips to bypass phone systems to quickly find a human. Very, very handy in my opinion. Well done Mr. English.Arthur Cundyhttp://www.blogger.com/profile/08093099272041102019noreply@blogger.com