tag:blogger.com,1999:blog-15293535.post-59126102215052801062008-04-30T12:06:00.000-07:002008-04-30T12:17:05.383-07:00The economic stimulus payments are starting to be sent. Email scams are frequent and it is worth reminding your customers of some facts. The IRS already has their information. There is no need to respond to any email requests for verification, or to direct deposit it versus sending a check. The IRS is using the same method of refunding for the stimulus payments as was selected by the taxpayer for any 2007 refund. If they opted for a check, a check will be sent to that address. If the taxpayer opted for direct deposit, that is where the stimulus payment will be sent.<br /><br />Are your tellers and CSRs prepared to field your customers questions:<br /><ul><li>Will the bank tell me the money is in my account?<br /><li>What if I have closed the account I had for my refund, but have a new account with you now?<br /><li>How much am I getting?<br /><li>When will my check be sent?<br /></ul><br />You should be prepared with resources and talk-offs for your staff. <br /><br />Need to calculate your stimulus payment?<br />http://www.irs.gov/app/espc/<br /><br />Want to know when payments are scheduled for delivery?<br />http://www.irs.gov/irs/article/0,,id=180250,00.htmlAndyhttp://www.blogger.com/profile/13811266155500285275noreply@blogger.com0