tag:blogger.com,1999:blog-13310669.post-1163034107974976142006-11-08T18:01:00.000-07:002006-11-08T18:01:00.000-07:00I cannot believe the owner of the coffee shop actually tried to justify bad comments by blaming others. He has essentially called the people out who left bad comments. Arrogance. As the owner of a business, you should think about the impact of your words here, I've heard several people comment on your posting and quite frankly are very disappointed in how you handle conflict. If I were to complain, would I also recieve such negative feedback? Integrity. Much like love, is a word that is used but seldom practiced. Perhaps a word that should be in your vocabularly is HUMILITY.UNSPOKEN MAJORITYnoreply@blogger.com