tag:blogger.com,1999:blog-115797892009-11-13T14:17:20.399-05:00I.T. / CommunicationsJerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.comBlogger48125tag:blogger.com,1999:blog-11579789.post-58193309659070780512008-12-23T11:39:00.001-05:002008-12-23T11:40:44.616-05:00

I moved the blog to http://www.myspace.com/jcs5000 a while back.catch me there please.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-51972207399541679862007-10-16T13:38:00.000-04:002007-10-16T13:40:29.003-04:00

The Louisiana Horse Breeders Association chose Bayou to do the live video feed of their auction out at the Ike. The project took off easily and turned out pretty well. I still find it amazing the things we can bring to the web.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-63371186087616674502007-10-11T18:16:00.000-04:002007-10-11T18:25:13.553-04:00

A new customer T3 turn up went very wrong yesterday. It did really bad things to our network (not customer fault .. ILEC misconfiguration.) We spent all night and half the morning fixing routes, etc. Lesson: Filter first. Ask questions later.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-87698893059280306442007-04-27T12:56:00.001-04:002007-04-27T12:57:00.912-04:00

4/27/07Denial of Service AttackBayou Internet and Communications was the recipient of a Distributed Denial of Service attack this morning which interrupted most services to our customers for up to 1 hour. This DDOS attack was delivered from thousands of locations making it very difficult to stop. Bayou System Administrators worked with router and I.p. technicians throughout the country to

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-73385815016048424192007-03-30T11:53:00.000-04:002007-03-30T12:32:18.142-04:00

I took the plunge to Microsoft Vista this week. I say this week because i spent the better part of 3 days redoing my machine. It was a long task but so far has worked out.While I really saw no compelling reasons to upgrade from XP to Vista I decided it was time. It's been out for a month now and I might have customers asking me about it.My machine was starting to run alittle slow. I install and

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-53248172523967069912007-03-27T09:40:00.000-04:002007-03-27T09:48:20.166-04:00

I added a new feature rescently to Bayou's line up. It allows customers to back up their data safely and securely to one of Bayou's large servers. We provide easy to use backup software. The difference is that in stead of creating the encrypted files on the customer machine it transfers it through the Internet to Bayou where it is stored. Need a file? Just drag and drop.It's also one more level

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-36100552723900372972007-03-23T13:59:00.000-04:002007-03-23T14:02:34.262-04:00

Bayou will be adding fiber capacity this weekend. You may see short time periods of service interruptions as we turn up on the new services. We promise to keep it as short as possible.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-44118250864289742842007-03-23T13:55:00.000-04:002007-03-23T13:59:50.326-04:00

Customers may have noticed an increase in the amount of spam or slower than normal email delivery the past 2 days. In efforts to better handle denial of service attacks and the shere volume of spam Bayou has added more spam filtering servers. They went online at lunch today. It will take a bit of time for all records to update but you should begin to see the results soon. Bayou processes over 2 

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-27140695618795240242007-02-23T12:32:00.000-05:002008-12-11T07:08:21.992-05:00

A truck across the street from our building grabbed ahold of some overhead lines. Sparks and grass fire but nothing serious. The power bump put us in backup generator mode. No down time.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1170284254876117542007-01-31T17:54:00.000-05:002007-02-07T07:44:31.733-05:00

The voice server software decided everyone needed to have call waiting cut on. Unfortunately that can stop lines that hunt down from one line to the next from rolling down. Calls would "beep" instead.Hunting lines are now repaired unless the call waiting feature is requested.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1170256501442152562007-01-31T10:12:00.000-05:002007-01-31T17:28:31.496-05:00

I upgraded the voip / voice server software over the past two days. I am not finding any instances of echo anymore.I also found documentation that there is a incorrect firmware setting in some of the Cisco / Linksys / Sipura terminal adapters that causes incorrect rtp packet size. A firmware upgrade corrects this problem.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-1148419245707951962006-05-23T17:16:00.000-04:002007-02-07T04:43:28.850-05:00

A road construction crew repaving Hudson Lane cut through some telcom fiber this morning. Repairs to the fiber took approximately 2 hours.Note what the crew’s shovel is leaning against (bright orange fiber marker.)

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-1144419133312998642006-04-07T10:10:00.000-04:002006-05-06T21:15:16.876-04:00

The Lafayette to Monroe Circuits are showing errors. Trouble tickets are open and fiber repair crew notifed for dispatch.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1143502326394383012006-03-27T19:31:00.000-04:002006-03-27T19:32:06.406-04:00

Ok I am bad. I havent updated my blog in a while.I promise to catch up.J.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1131726309302212972005-11-11T12:17:00.000-04:002006-03-24T16:22:19.733-04:00

We just added a wireless repeater on top of Premier Plaza (the big black building on 18th St in Monroe.) This will allow tenants in the building to have access to the Bayou suite of products (data, voice, etc.) as well as act as another point other customers can point antennas to to gain access to our network.The building management made it very easy for us to locate on top of their building and

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com2tag:blogger.com,1999:blog-11579789.post-1130362454603157862005-10-26T17:22:00.000-04:002006-03-16T18:25:06.003-04:00

Last week I was in Santa Clara, California for the annual Internet Service Provider Convention.I got to spend some time with Paul Rice, President of FISPA.Myself, Paul Vingiello (my Operations Manager) and the Aussie, Steven Baxter, President of Pipe Networks of Australia left Silicon Valley for San Francisco. Look out China Town!Damn Paul. You always want me to try on the funny caps.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com2tag:blogger.com,1999:blog-11579789.post-1130361213679432482005-10-26T17:10:00.000-04:002007-02-07T07:42:51.543-05:00

My daughter, Melissa plays in the West Monroe High School Band.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-1127770985179163322005-09-26T17:40:00.000-04:002007-02-07T03:16:43.140-05:00

We were lucky here in Northeast Louisiana. We got some wind and rain. Power went out briefly at the NOC. Not long enough for the generator to power up fully.Lafayette POP had no problems. We stayed up, however power outages caused customer side issues. We were there. The customers didnt have power to connect though.Our wireless system here in Monroe did wonderfully. No problems or losses with

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1127425287619679232005-09-22T17:39:00.000-04:002006-04-15T23:51:21.266-04:00

Gaea from Century invites us to Rock against Katrina .. http://www.rockagainstkatrina.com/Check it out.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1126295318091085412005-09-09T15:44:00.000-04:002006-08-26T13:35:00.876-04:00

I was contacted by the FCC as they check on / monitor available network capacity...I see that your website is up and that you are offering restoration services to others. Can you tell me the status of your network, what the impact of Katrina was, and how your are recovering. Are your applications services such as WWW, email, Voip online? Are people able to access your services.Do you have any

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1125689238988804282005-09-02T15:23:00.000-04:002005-09-03T10:29:37.736-04:00

We are collecting non-perishables, clothing and supplies, sheets, towels, blankets and pillows, suit cases, etc. in the Bayou Internet parking lot ... 1109 Hudson Lane in Monroe.We have a semi there to fill up and send and resend.Bring your stuff and pile it in. Come inside if you want to make a cash donation. We'll get it delivered to the proper people too.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1125688983740201242005-09-02T15:21:00.000-04:002006-02-19T20:26:21.633-04:00

Here's some BellSouth information current as of 12:45 (repeated from BS rep)This information is accurate only as of the date and time indicated below and is likely to change as power is restored, flood waters recede and other developments occur.Gulf Coast RestorationBellSouth crews throughout the Gulf Coast area are surveying the extensive damage caused by Hurricane Katrina and prioritizing

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com2tag:blogger.com,1999:blog-11579789.post-1125428311134182782005-08-30T14:51:00.000-04:002006-11-11T13:07:50.493-05:00

There are several large outages thanks to Katrina. The North Louisiana area is fortunate as all are up and running as usual. Our noc is fully functional and already receiving equipment and requests for services as other carriers and businesses that were dependent on the New Orleans area are knocked out of service.Bell had a nasty conectivity issue that stopped clecs and other carriers from

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0tag:blogger.com,1999:blog-11579789.post-1125333573745971262005-08-29T12:37:00.000-04:002007-01-27T13:50:35.390-05:00

Ron Savanna, the owner of Hob Nob in West Monroe passed away yesterday from a heat attack. My wife and eye were regular restaurant customers of Ron's. We wish his family well and ask everyone to keep Ron and his family in their prayers.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com1tag:blogger.com,1999:blog-11579789.post-1125068716213819742005-08-26T10:57:00.000-04:002006-01-17T20:24:53.296-04:00

A new generator is on the way. We are talking 4 to 8 weeks for delivery. Electricians are wiring us behind the radio station's generator til the new 80kw is in place.

Jerry Scrogginhttp://www.blogger.com/profile/06054436660492816618noreply@blogger.com0