tag:blogger.com,1999:blog-11288645.post114558858401256091..comments2009-07-13T09:23:03.190-04:00Mikehttp://www.blogger.com/profile/04771465303440747787noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-11288645.post-1145717665551865882006-04-22T10:54:00.000-04:002006-04-22T10:54:00.000-04:00I am glad you mentioned that. I forgot to say that I wrote a very nice letter to her supervisor the very next day. It is very important that one someone goes "above and beyond" that is it recognized.Mikehttp://www.blogger.com/profile/04771465303440747787noreply@blogger.comtag:blogger.com,1999:blog-11288645.post-1145680981010460302006-04-22T00:43:00.000-04:002006-04-22T00:43:00.000-04:00Mike:<BR/>Regarding the over-the-top Customer Service you received from Ikea:<BR/><BR/>I HOPE you remember the reps name! Please contact IKEA (preferably at the number you reached her) AND TELL a supervisor there how great she was!<BR/><BR/>Myself, I am C/S for 12 dot com companies(the day job)and although it IS great that you mention it here, let her BOSSES know!<BR/><BR/>Reiterating to your listeners...<BR/>If you get a bad C/S rep who is not helping you-<BR/>HANG UP and redial to get someone else! It can make all the difference.<BR/><BR/>There are many of us out there willing to go the extra mile <BR/>BECAUSE WE HAVE BEEN THERE!<BR/><BR/>She was awesome and deserves recognition.<BR/><BR/>My workplace offers site-wide recognition for a job well done when someone calls in w/ a compliment.<BR/><BR/>Thanks for adding this experience to your podcast.Tangerinehttp://www.tanjents.comnoreply@blogger.com