tag:blogger.com,1999:blog-10284418.post-56167193833579392007-05-04T11:15:00.000-07:002007-05-04T11:15:00.000-07:00Wait, you're complaining about the fact that they raised you rates after you didn't pay your credit card for "several" months? If you can't plan far enough ahead to leave a forwarding address and/or work something out in advance, then you are asking too much for them to be sympathetic. Don't forget they are a business. That said, though you may not be the greatest customer in the world, Capital One customer service is hellish and inflexible. I once hung up on a customer satisfaction survey regarding Capital One because it was inflexible and frustrating and didn't allow me to cut to the chase with my real complaints.Anonymousnoreply@blogger.com